Oxmoor Ford Lincoln
Today 9:00 AM - 8:00 PM
Customer Reviews of Oxmoor Ford Lincoln
Review type:
Great experience
by Annielou on 04/19/2025
Bradley was very knowledgeable and helpful. Glad he was the salesman I got. Highly recommend him.and the staff at Oxmoor.
248 reviews
Sort by:
disappointed
by larlin01 on 02/01/2016updated 02/23/2016I have a brake light out and in error thought as part of a PM service the tech would check the lights.Great service
by justmirg6950 on 02/22/2016Service was quick and well. All employees were friendly.Great Service - slightly less than estimated cost too.
by SportTracker on 02/17/2016Was 2nd time I've had my truck serviced with you. Fast, efficient and affordable. All good experience working with Oxmoor Ford.Great service experience
by tnlaranda on 02/11/2016As always, great staff, great service, and they always do everything they can to bring the price as low as possible.Customer
by Customer2962 on 02/09/2016Appointment was on time. Brake light fixed with no charge as promised since car under warranty. Clean waiting ro om.Great service department, very clean and friendly staff.
by JennyWheeler on 01/25/2016The staff was helpful and they took care of the problem I had.From no to go
by oldfart6718 on 01/20/2016Your computer deduced from the error codes that it was the fuel pump and filter. They replaced them. Runs great again.Great Service
by MyEscape7702 on 01/15/2016Ford Escape 2010. just got oil changed, needed new battery. All went smoothly.Glad I went to Oxmoor Ford
by joyfulspirit on 01/13/2016Our first winter storm made driving conditions less than excellent for my long commute to work. A "low tire pressure" warning appeared on my dashboard and caused me to be more-than-a-little anxious. Since I was used to driving vehicles… that simply failed to work without warning, I thought it was a good idea to call Marlene at Oxmoor Ford for advice. She explained that the warning would appear if tire pressure was only 2 pounds off and told me not to worry but to bring it by to have the pressure adjusted. I was nearly due for my regular oil change so I scheduled that along with an inspection of my brakes, since I slid on the ice earlier that morning. As usual, Marlene and Oxmoor Ford took great care of my vehicle and gave me an "all clear". I truly appreciate the excellent service I continue to receive from both Marlene Goffinet and Oxmoor Ford!Great Experience
by larvenis01 on 01/11/2016Our Salesman Sam was a very great person. We originally went to John Kolts at Oxmoor Ram because he sold my husband a new Ram, but he sent us to Ford because he knew he couldn't sell me a new one. I would recommend him or Sam and everyone… else is very professional as well, very great dealershipawesome service
by lincolnmkx7414 on 01/09/2016My experience was very fast and efficient. From the first phone call I made to the time my car was ready. You guts have made me a new and satisfied customer!!!Fast service
by Retired14718 on 01/09/2016Fast, friendly. Offered us a ride to shopping center. Ran our truck through a wash for free. Our service writer was courteous and helped us right away.Invoiced Cost Less Than Quote!! Nice!!
by CharlesM9824 on 01/07/2016- 2010 Ford Fusion with a disconnected driver indoor handle - Markene was busy so another service agent got the project going - Service price was reduced and the oil change service pack was given free ( that ha ms never happened for me at… a dealership service bay before!!) - Staff was very helpful. - I like the new service ent area as well!!Oxmoor Lincoln Dealership
by slredd13 on 01/06/2016I had to leave my car for about a week due to the extensive service that was needed on my vehicle. The representative assigned to my vehicle was very attentive and responsive. He was able to get a service vehicle that kept me from being… without a vehicle for an extended period of time. I previously had always used Bill Collins Ford (due to me buying my vehicle there), but switched to Oxmoor about a year ago after a bad experience with Bill Collins. I was amazed at how much of a difference the service I receive at Oxmoor compared to Bill Collins. I'm regretful that I never made the change sooner and can't see myself going anywhere else.Great services
by kellyhickerson on 12/27/20152012 Ford Fusion needed new battery. Got vehicle back next day.10,000 mile maintenance
by Miller4603 on 12/17/2015Service work went fine but took longer than expected. I asked how long the wait would be and was told one hour to one hour and fifteen minutes. It took two hours. You could do a better job of managing customer expectations.Great job
by Tlgilr01 on 12/12/2015I have a Ford Focus. The service was great. Micheal was super helpful.Happy with service
by linz383 on 12/08/2015I was able to get my oil changed in 1.5 hours and was notified when it was finished.Got it right, this time.
by rushedus on 11/30/2015My experience this time was much improved over the last service at 5000miles. I requested routine maintenance along with 2 safety recalls. I requested a "loaner" and this was provided since the service estimate time was 6+ hours. I spoke… to Matt, my service adviser on the phone and he was courteous and respectful of my time. However, when I arrived at the dealership to drop-off and pick-up, he was not available to speak to me and I had to wait for my vehicle until a different adviser saw me waiting and helped me. Matt was in the area, but appeared not interested or "pre-occupied".Great services
by Sharondb12 on 11/26/2015Love the services keep up the the work. You all are the only ones that I trust with my Edge. So thank you very much.Oxmoor Ford
by maryshepmb on 11/02/2015updated 11/17/2015Michael did an excellent job taking care of everything and I will always use Oxmoor Ford for all my needs!
About our dealership
Thank you! We're glad Bradley provided knowledgeable and helpful service. We appreciate your recommendation and support!
by Gabrielle Robertson on 04/22/2025