Customer Reviews of Oxmoor Mazda
Review type:
Smooooth Transaction
Smooooth Transaction
by CVBeckh on 02/26/2025updated 03/04/2025I was greeted when I entered the dealership. I explained what I wanted and the salesman found the item and I bought it. No hassel at all. A good experience.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought a new mazda CX-30
by Alberto on 01/15/2025updated 01/21/2025The process was very smooth. Financial advisor very gentle. Communication was perfect. Very nice persons, friendly. If I need to buy another car for sure going to Oxmoor Mazda.Thank you for your kind words, Alberto! We're glad to hear that your experience was smooth and that our team provided friendly and helpful service. We appreciate your trust and look forward to assisting you with any future car needs!
Great sale experience
by Mr. Tim on 11/20/2024Was met at the door by Cody in sales. Showed me several cars that would meet my requirements. Went on extended test drive. We worked a deal that both parties were satisfied with. ( more times than not, deals usually fall apart at this point… but we made it a win win outcome. ) Enjoyed talking to Mario the financial manager. When we were finished, Cody had the car detailed, fueled up and ready for delivery. This sales experience could not have been better. Thanks guys!!!Hi Mr. Tim, thank you for taking the time to leave a review for us at Oxmoor Mazda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alright!!
by tabler77 on 11/08/2024Fun and Fast !!!😁 They had what I WANTED, test drove it shook hands and did the paperwork and out the door in 2.5hrsThank you for sharing your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car puchase
by Miket155 on 10/28/2024Josh and the team at Oxmoor Honda made the whole process painless. No pressure and extremely friendly.Thank you for your review! We're glad Josh and the team made your experience painless and friendly. Enjoy your new vehicle!
David Knear
by David Knear on 10/24/2024I highly recommend Oxmoor Mazda. Everyone is kind and courteous.Hello David, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
New Mazda CX 90 purchase
by Johncsl on 09/26/2024Sales representative was extremely courteous, tentative and . professionalThank you for your feedback! We're glad to hear that our sales representative provided courteous and professional service. We appreciate your business!
Like the car
by Naghmeh on 09/18/2024updated 09/26/2024I am happy with Oxmoor Mazda . Dewayne did a great job in answering all my questions and assisting me in finding a car I like.Thank you for your kind words, Naghmeh! We're glad Dewayne was able to assist you in finding a car you love. Enjoy your new vehicle!
CX-90
by Skupper on 08/30/2024My experience with Oxmoor Mazda was a good one. Geoff was very helpful and informative. I would recommend him for future buyers.Skupper, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
Courteous and Friendly internet and sales staff.
by Robert John on 08/07/2024I was looking to replace my vehicle due to an accident. I wanted to try to get the same year and type of vehicle. I spent some time on the internet looking and no dealerships near me had what I was looking for. I expanded my search and I… noticed that Oxmoor Mazda had exactly the year and make of car that I had lost. The process buying from them was fast and easy with no "red tape". We are from out of town about 100 miles away. We arrived at Oxmoor Mazda between noon and 1:00 PM. We were greeted by one of their sales staff who was friendly, courteous and eager to help. He introduced us to the internet sales person to whom we first talked to that morning on the phone. She talked to me with the utmost courtesy and respect. The sales person offered us cold water or a cup of coffee. He showed us the vehicle, let us test drive it, then took us inside to finalize the sale. The sales person was courteous and friendly and at no time ever made us feel like we were "rushed". So was the guy who had us sign all the legal paperwork. All in all my wife and I felt like we were treated like human beings. They put us in a good mood while we were there. Then we even drove the 100 miles home and got there in time for supper! Oh by the way the vehicle we purchased drove like a new one smooth and comfortable and problem free. Thanks again Oxmoor Mazda.Thank you for sharing your experience, Robert! We're delighted to hear that your car-buying process at Oxmoor Mazda was fast, easy, and enjoyable. Our team strives to provide courteous and friendly service, and we're glad you felt well-treated throughout. We appreciate your kind words and hope you enjoy your new vehicle!
Listened to my needs
by Nana Pam on 08/07/2024Dewayne did a great job in listening to what I wanted and then gave me info on different models to meet those needs. Had a great experience.Thank you for your feedback, Nana! We're glad to hear that Dewayne listened to your needs and provided helpful information on different models. We're happy you had a great experience!
New car purchase with trade in
by Jentrn34 on 08/03/2024Oxmoor Mazda was great to work with. My salesman, Cody Becton, was fantastic. He made the process very easy. He was helpful, kind and not pushy at all. I love my CX-5 and got a great deal. Great experience. Thanks!Thank you for your feedback, Jentrn34! We're thrilled to hear that Cody made your experience at Oxmoor Mazda easy and enjoyable. Enjoy your new CX-5, and thanks for choosing us!
Highly Recommended
by MarcoNa on 07/29/2024From the start until the finish, the Oxmoor Mazda team took care of me. Jack, Tyler, Jacob and Tim were just fantastic. They make an awesome team.MarcoNa, We're delighted to hear that Jack, Tyler, Jacob, and Tim provided fantastic service from start to finish. We appreciate your kind words and look forward to serving you again!
Wonderful Experience
by BBrown151 on 03/07/2024updated 03/25/2024It was a pleasure working with Sebastian. He was very helpful, polite, knowledgeable and just a nice person to work with. The dealership had a comfortable, clean environment. Everyone there was very nice and the buying process went… smoothly.Thank you for your feedback! We're thrilled to hear that working with Sebastian was a pleasure and that you found him helpful and polite. We're also glad you enjoyed the comfortable and clean environment at our dealership. We're pleased the buying process went smoothly. Enjoy your new vehicle!
A sad ending.....
by Sad2say on 03/21/2024We have purchased 2 new Mazdas from Oxmoor. Our first experience was great. Our second experience not so much. At first all was great....then one month later we were informed that the original contract wasn't accepted as they had made a… mistake and we had to redo the contract. A MONTH LATER. So we redo the contract and now we're getting past due payment notices on the car we traded as part of the deal. The trade in had not been paid off. The trade in had been sold off their used car lot in under 2 weeks. Sold with an unpaid payoff in our name. Now, after 5 weeks and too many phone calls it appears to have been resolved. It makes us sad as we thought we had found a great dealership. Lesson learned.Thank you for your feedback. We're sorry to hear about the issues with your second purchase. We apologize for the contract error and the delay in paying off your trade-in, which caused undue stress. We're glad it has been resolved after multiple attempts. If there is anything else, we can assist you with please let us know. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Mazda cx-90 hybrid
by Cpatrick on 03/01/2024Sebastian in sales was extremely helpful and knowledgeable. A no pressure experience. Would and will visit the oxmoor auto group for futures sales and service.It's great to hear that Sebastian provided you with such a positive experience! A no-pressure approach can make all the difference when making a significant decision like buying a car. I'm glad you felt well taken care of, and it's wonderful to know that you plan to return for future sales and service needs.
Simply the best
by LisaBerry2 on 02/18/2024We made our second purchase of a new Mazda from the great team at Oxmoor. Hats off to Karlea, Dewayne and Mario for another great experience. We drive gladly drive 100 miles from our home to deal with Oxmoor for both sales and service.Thank you for choosing Oxmoor for your second Mazda purchase! We're thrilled to hear that Karlea, Dewayne, and Mario provided you with another great experience. We appreciate your loyalty and are honored to serve you for both sales and service. Safe travels on your 100-mile journey to us!
Linda’s New CX-5 Turbo
by LindaKay on 01/14/2024The sales process went fairly smoothly. Brandon was enjoyable to work with.We're so happy we were able to help you out! We look forward to your next visit! Take care!
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Adds taxable unremovable junk fees
by Squirel on 01/09/2024Found a vehicle I liked and was ok with the price online. When I was given the full pricing it had over $1600 in taxable unremovable junk fees added. $600 of that was a "dealership fee" which was described as "added to complete all the… paperwork related to the sale of a vehicle, including the sales contracts, filings with the DMV, and any other paperwork." All of that is what the doc fee is supposed to cover.We appreciate your feedback and apologize for any confusion regarding the fees. It's essential for us to provide clear and transparent pricing to our customers. Your input will be considered to improve our pricing structure. If you have any more questions or concerns, please feel free to reach out to me. Thank you for sharing your experience. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Pleasant, Low Pressure Purchase Experience
by CindySS on 11/20/2023Very knowledgeable and friendly sales people at this dealership. I was glad it was open on Sunday so I didn't have to miss work to buy a car. The car itself is great, it was a perfect fit for me, and I love all the fun features it has.… This dealership had a great selection of cars available which is not what I was seeing elsewhere.Thank you for sharing your positive experience! We're glad to hear that you found the salespeople at the dealership knowledgeable and friendly, and that the Sunday hours allowed you to conveniently purchase your car without missing work. It's great to know that you're enjoying your new car with its fun features and that the dealership had a great selection to choose from. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!
EXCELLENT
by Mr White on 11/14/2023Matt Ramser was great and fun to work with. He really went above and beyond to secure our desired car and ensure top quality. He also keep us well informed along the way about timing and next steps. It was a pleasure working with him and I… would highly recommend him.Thank you for your positive review! We're thrilled to hear about your excellent experience with Matt. It's fantastic that he went above and beyond in securing your desired car and keeping you well-informed throughout the process. We're pleased to know that your experience was enjoyable, and we appreciate your high recommendation of Matt. We look forward to the opportunity to serve you again in the future and wish you great enjoyment with your new car!
Thank you for your positive review! We're thrilled to hear about your excellent experience with Matt. It's fantastic that he went above and beyond in securing your desired car and keeping you well-informed throughout the process. We're pleased to know that your experience was enjoyable, and we appreciate your high recommendation of Matt. We look forward to the opportunity to serve you again in the future and wish you great enjoyment with your new car!
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Gabrielle Robertson on 03/06/2025