Oxmoor Toyota
Customer Reviews of Oxmoor Toyota
Review type:
Missing Car Keys
by Vinod Soni on 06/03/2022I bought Nissan Rouge 2019 from Oxmoor Toyota on 31st July 2022. The file processing and all other formalities took long time almost complete day and at the end car handover to me with single key and asked to collect remaining keys next… day. When I did follow up about keys they just told me that they have only single key and if you need additional I have to visit Nissan dealership and pay for additional key. They don’t have and the owner of vehicle also doesn’t have. I am really upset and disappointed after knowing that I have to pay additional $150-$200 for additional key they can’t help me in this. It risky to travel with single key and if I lose it during trip. They should understand that customer should get minimum at least two keys when buy car from their store and do arrangements for it.Great RAV4 hybrid buying experience.
by KY1Mag on 05/04/2022We just bought our second hybrid Toyota from Oxmoor, and it was a great experience with salesman William Adrio. A few months ago we also bought a Highlander from Oxmoor and both vehicles are fantastic. William is enthusiastic and… informative and took the time necessary to help us feel comfortable with the process.KY1Mag, we thank you for your wonderful review on your salesman, William and the team here at Oxmoor Toyota! Congratulations on your new Hybrid RAV4 and thank you for your continued business with us here at Oxmoor Toyota!
Exellent
by Michael sargent on 04/02/2022Salesman kept his word 100%. I am totally satisfied with this purchase. Recomend to all my friends terrel blount salesman.Michael, we thank you for your wonderful review on your salesman, Terrel and the team here at Oxmoor Toyota! Congratulations on your new vehicle and thank you so much for choosing us for your vehicle needs!
Super nice crew,
by Beth on 03/26/2022Helpful, needs to learn some policies, over all good experienceBeth, we thank you for your feedback. We are always looking at ways to improve our services and we appreciate you sharing this. We look forward to seeing you again.
Used vehicle purchase
by David B on 03/16/2022Outstanding selection, service with zero pressure. Sales rep Josh was polite, professional and extremely accommodating. Got the deal done to everyone’s satisfaction. Dennis in finance was great! Oxmoor Toyota is a great place to purchase… a new or used vehicle.David, we thank you for your wonderful review on your salesman, Josh and the team here at Oxmoor Toyota! Congratulations on your new vehicle and thank you so much for choosing us for your vehicle needs!
Unfortunate flip
by 71avalon on 03/06/2022I was in search of a vehicle, found one and wrote the check . The next day I was called and told Toyota was not going yo sell me the vehicle , after taking my time . Integrity and salesmanship should be a standard in this field . Hope to… find some in my search.71avalon, I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Friendly staff
by Lavender on 02/28/2022Like that the sales people were courteous. Dislike is it took a little longer than I thought it would.Lavender, we thank you for your feedback. We are always looking at ways to improve our services and we appreciate you sharing this. We look forward to seeing you again.
Excellent Service from Oxmoor Toyota
by Ronnie on 02/14/2022Our sales person at Oxmoor went above & beyond to find us a new Toyota right before Christmas. Our other car had major issues so we needed a reliable car immediately. I walked into the show room at the first of the week & in a very… difficult car market, we were able to locate a new Corolla Cross that was in transit to Oxmoor. It arrived a few days later. From the sales department to the financial department & in between, everyone worked extra hard to help us find the car we needed. We love our new CC & we are enjoying the ride! Thank you for all your efforts!Ronnie, we are glad to hear your sales person was able to assist you throughout the purchase of your new Corolla Cross. Congratulations and thank you for choosing Oxmoor Toyota!
Great place
by Andrew Hartmann on 02/08/2022Took a couple test drives; found a car I liked. Want through the car-buying process painlessly!Hi Andrew, We are glad to hear of your great experience throughout your vehicle purchase. Congratulations and thank you for choosing Oxmoor Toyota!
Great service
by Becky K on 01/26/2022Easy and timely communication. Friendly and knowledgeable sales consultant. Joseph T was excellent to work with. We couldn’t be happier with our experience.Hi Becky, we are so pleased to hear of your wonderful experience with Joseph and the team here at Oxmoor Toyota! Congratulations on your new vehicle and thank you for choosing us for your vehicle needs!
Couldn't be happier
by Jim Barnes on 01/09/2022My wife has been searching for a mid-sized SUV for quite some time. She has been working with Ed (her salesman) for a while. He has never been pushy or tried to get her to buy a car that did not meet all of her criteria. She had an… appointment with Ed for mid-afternoon on Saturday. Unfortunately, we had to be in that area earlier in the morning (we live almost an hour away). So, Ed said no problem we could work with one of his co workers. When we got out of the truck Joe approached us. He too did not push or try to manipulate us. He found the perfect car for my wife and helped us with the purchase. Not long after we settled on the car Ed came in and together they made the buying process easy, pleasant, and enjoyable. Then we went in to see Dennis (finance). Not only did he get us a lower payment than we agreed on, but the payment also included GAP insurance (We weren't expecting that!) I cannot recommend Ed, Joe, and Dennis highly enough. They did everything right! Thanks guys! And thank you, Oxmoor Toyota, for having such All-Stars on your team.Jim Barnes, we are glad to hear Ed and the team were able to assist you throughout your vehicle purchase. Congratulations and thank you for choosing Oxmoor Toyota!
Pass them up
by Not Happy on 11/19/2021Wasn’t happy about the dealership salesman I had he lied to my face. Then finance Manager tried to sell me a higher warranty with my car. I had a fixed price to buy one. Stay far away from Oxmoor ToyotaHello Not Happy, Please contact me at your earliest convenience so I can gather further information and learn how we can better assist you. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Bought my Chrysler there
by Joe on 10/22/2021Friendly, informative, did negotiate, professional. Would have preferred 24 hours to consider negotiated price. So far efficient paper work. Terre Blount a good and polite sales consultant.Joe, we are glad to hear Terrell was able to assist you throughout your vehicle purchase. Congratulations and thank you for choosing Oxmoor Toyota!
Great no hassle customer service
by Keith h on 10/11/2021Sales person was very courteous - no pressure .We appreciate your review, Keith. Thank you for choosing Oxmoor Toyota!
Oxmoor Toyota is awesome
by Ed on 08/10/2021Purchase was very easy and not pressured. Joe was my salesman and is great! I have purchased 2 trucks from him and referred 2 friends who purchased cars from him. Thanks againHi Ed, we are glad to hear that Joe was able to assist you with your vehicle purchase! We greatly appreciate your continued business and we look forward to seeing you again next time!
Sales & finance review
by Taylor stinnett on 07/31/2021The service was excellent & the staffs were very professional. I particularly like to mentioned Ashley Green & Taylor Stinnett as being very knowledgeable & helpful.We are very glad to hear your wonderful expereince with Ashley and the team while purchasing your new vehicle. Thank you for choosing Oxmoor Toyota!
Great buying experience
by Dave Peduzzi on 07/31/2021I had a wonderful buying experience and Cory Morris was fantastic to work with. Great dealership!We love seeing this recommendation on our team. Please do not hesitate to contact us whenever we can be of any assistance to you!
Happy experience
by Scott on 07/03/2021We felt like we were treated honestly, efficiently and fairly and we came away with a car that met our needs and wants.Hi Scott, we are pleased to hear that you had a great experience with us throughout your vehicle purchase! Congratulations and thank you for choosing Oxmoor Toyota!
Great experience!
by Stephen on 05/15/2021These are honest and caring people. They are truly interested in their customers getting exactly what they need within their budget. I’m extremely satisfied with how well the process of getting a vehicle went, and the quality of the vehicle… I received.Hi Stephen, We are so pleased to hear of your wonderful experience with us! Congratulations on your new vehicle and thank you of choosing Oxmoor Toyota!
Great Team!
by C on 04/05/2021Gave me an GREAT deal on a new 21 vehicle. I worked with Carlos. He was very pleasant to work with. I highly recommend working with him! I had a very small snag after purchase and he worked it out and got everything set up for me. I highly… recommend them to anyone looking to purchase a car!Hi C, We are glad to hear that Carlos was able to assist you with your vehicle needs. Congratulations on your new vehicle, we appreciate your business and we look forward to seeing you again next time! Thanks!
Sales
by Ramona on 03/25/2021Very helpful and not pushy.Hi Ramona, We are glad to hear of your great experience with us here at Oxmoor Toyota!
I apologize for this inconvenience. Please feel free to email me so I can get further information. Once again, I am sorry that you had this experience. Best Regards, Kenny Alward - kalward@oxmoorautogroup.com
by Kenny Alward on 06/06/2022