Acura of Baton Rouge
Customer Reviews of Acura of Baton Rouge
Review type:
Seamless Sale
Seamless Sale
by Darren on 01/16/2025We dealt with Bret and Jessica and were very pleased with both of them. They provided all of the pertinent details about the vehicles, warranties, and how to navigate the advanced technologies. We were able to test drive multiple vehicles… and compare them side by side which allowed us to make an informed decision. Bret and Jessica were very patient and accommodating throughout the process.Thank you, Darren! We're so glad Bret and Jessica provided a seamless experience and helped you make an informed decision with their patience and expertise. It's wonderful to hear you enjoyed test-driving and comparing vehicles. Welcome to the Acura of Baton Rouge family, and enjoy your new car!
Jessica is the best!
by LPHM on 11/20/2024Jessica is amazing. She rode around with me in every single comparable car I could find (about 8). She was so patient me during my three recon trips and was the only one I’d buy a car from. She knows Acura because she chooses Acura.Thank you so much for the fantastic review! We’re thrilled that Jessica’s patience and expertise made your car-buying journey enjoyable and stress-free. It’s clear she’s passionate about Acura, and we’re grateful for your trust in her and our dealership. Enjoy your new vehicle!
Great experience
by Jeff on 08/22/2024updated 08/29/2024Luke was very nice and accommodating to deal with. Didn’t pressure my wife and I in any way. The whole team at Acura of BR was first class and easy to deal with. Luke couldn’t have been more accommodating. Thanks Luke!!Thank you so much for your kind words! We're thrilled to hear that Luke and the rest of our team at Acura of Baton Rouge provided a first-class experience for you and your wife. We strive to make every visit as comfortable and accommodating as possible, without any pressure. We truly appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Acura of Baton Rouge!
Dorian was great to work with
by Jake on 07/23/2024Great dealership. Meet all of our needsThank you for your kind words! We're delighted to hear that we were able to meet all of your needs. Providing excellent service to our customers is our top priority. If there's anything more we can assist you with, please don't hesitate to reach out. Sincerely, Acura of Baton Rouge
Good experience
by Dorian Furneaux on 03/23/2024It was a very nice experience purchasing a new MDX. There was no pressure and the salesperson had extensive knowledge and explained everything thoroughly. They took their time to show us all of the available options.Thank you for taking the time to share your positive experience at Acura of Baton Rouge! We are thrilled to hear that you had such a pleasant car-buying journey with us and that our team was able to meet your expectations. At Acura of Baton Rouge, we prioritize creating a comfortable and pressure-free environment for our customers, and we're delighted to know that you felt respected and valued throughout the sales process. Our sales team takes pride in their extensive knowledge of our vehicles, and it's fantastic to hear that they were able to provide you with thorough explanations and guidance on the available options. We understand that purchasing a new vehicle is a significant decision, and we believe that taking the time to explore all available options is essential. We're glad that our team was able to showcase the various features and benefits of the MDX, allowing you to make an informed decision that best suits your needs. Thank you once again for choosing Acura of Baton Rouge for your automotive needs. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Acura of Baton Rouge
Thanks for the help Dorian Furneaux
by Guy Renfroe on 01/12/2024I’ve owned several Acuras and only used their top of the line service center, but after several months of shopping I finally bought a new TLX. Dorian was my salesman each time I stopped at the dealership and with his help we finally got it… done. Thanks for your help!!!Thank you for sharing your wonderful experience with us! We're thrilled to hear about your continued loyalty to the Acura brand and our service center. It's fantastic to know that Dorian played such a pivotal role in assisting you with your recent purchase of the new TLX. We aim to provide a seamless and enjoyable car buying experience, and it sounds like Dorian exemplified this perfectly. We're grateful for your kind words and for choosing Acura of Baton Rouge for your automotive needs. Enjoy your new TLX, and don't hesitate to reach out to us for any future assistance. We're here to help! Best Regards, Acura of Baton Rouge
A short drive to happiness
by EJG Metairie on 10/07/2023Dorian made this an easy experience. Very friendly and knows his vehicles. Don't let his young age fool you. I'm usually a tough sell but felt I got a fair deal without all the misery that seems to come with a new car purchase.Thank you for sharing your experience with us! We're delighted to hear that Dorian made your car-buying experience at Acura of Baton Rouge easy and enjoyable. Our team takes pride in providing exceptional service and expertise, and it's great to know that Dorian's knowledge and friendliness made a positive impression on you. We understand that purchasing a new car can sometimes be a daunting process, and we're thrilled that you felt you got a fair deal without the usual challenges. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
Awesome Acura Sales
by LFL on 09/08/2023Acura of Baton Rouge and Bethany Gonzales (sales) made my new MDX purchase so easy. Awesome people. My second purchase from them. Highly recommend without reservation.Thank you so much for taking the time to share your experience with Acura of Baton Rouge, especially with Bethany Gonzales from our sales team. We truly appreciate your continued loyalty and trust in us for your second purchase! It's fantastic to hear that your new MDX purchase was a smooth and enjoyable process. We're dedicated to providing exceptional service to our valued customers, and we're thrilled that we met your expectations. Your recommendation means the world to us, and we couldn't be happier to have your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Acura of Baton Rouge. We look forward to serving you in the future and continuing to exceed your expectations. Warm regards, Acura of Baton Rouge
Acura of Baton Rouge made us feel like family !!
by Jenine Major on 06/13/2023Everyone we dealt with was very courteous and professional and made everything very easy.Hi Jenine Major, thank you so much for your positive comments about Acura of Baton Rouge! We hope to be of service to you again in the future. Best wishes, Acura of Baton Rouge
Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Smooth Transaction for Top Tier Satisfaction!
by Paul and Idell on 06/02/2023Stephen was so patient and kind throughout the process of purchasing our MDX! He made my wife and I feel comfortable and explained everything in detail. The atmosphere was amazing!Paul And Idell, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Baton Rouge! If you have any further questions, please give us a call. We're always happy to help! You can share your photos on Instagram/Facebook using #AcuraBRexplores and we will share them!
I really love my Toyota
by Kathy on 06/18/2022This is my 3rd Toyota purchase. However this is the first time I’ve purchased a Toyota SUV. Today I brought home my dream SUV, a Toyota Highlander! I love everything about my new Toyota! Reggie at Acura Baton Rouge, my sales… representative was the best! Very polite, accommodating and professional!Thank you again for taking the time to let us know how we did. We hope you have a great day!
No Pressure, Informative Sale Consultants Make for Happy Acura Drivers
by PMincey on 10/21/2021Spoiler alert--we purchased a 2021 Acura RDX in the Advance Package for predominately my use. My husband and I had visited the Acura of Baton Rouge dealership--only browsing--right before the pandemic and had been helped by Mr. Jeremiah… Amato (New Car Sales & Lease Consultant). He is very handy with technology and is a sports car hobbyist it seems, so he could answer my engineer-husband's mechanical and electronic/digital questions while also fielding all of my more pragmatic queries with direct, satisfactory answers. We waited to purchase for nearly two years because the pandemic lessened our mileage on our existing vehicles so dramatically--working from home. During this time, I might have only received a half dozen personally written, not scripted, emails from Mr. Amato. He politely would inquire if I had further questions, etc., just enough to forge a true relationship of trust and come to know some of our preferences. Then when it was finally time, even overdue for a vehicle purchase, we dreaded the supply shortage and price increases in the car lots due to the pandemic. However, Mr. Amato made the purchase very painless. We asked for him by name, and came to realize that just as a quality realtor knows what you are looking for, Mr. Amato really knew which features, vehicles, year, and price point would tick our boxes. He checked inventory and kept us abreast of matches. Thus, we were able within a few return trips to find a great car at a price we felt good about despite the shortages. My husband was also in the market for a sedan, but try as he may, his height would not even work in the Acura TLX; my hubby was actually more like one of Cinderella's stepsisters trying to make himself fit because he liked the dynamic way it drove. Mr. Amato wisely did not push the sale (which he could have), but let my husband come to a conclusion himself...he would have been uncomfortable in any commute over fifteen minutes and would have been very dissatisfied long-term. Incidentally, Mr. Amato went for a very late lunch during the busy evening we came to purchase the RDX. Ms. Bethany Gonzales stepped in to let us have ample time to test drive it, and answered any remaining questions; she's a real go-getter with a no-nonsense manner and vast knowledge. Her cooperation while Mr. Amato was briefly out enabled us to then confidently proceed with Mr. Amato and purchase the vehicle that evening (which had become critical for both work and personal reasons). This hand-off was done in a friendly spirit between the colleagues, and really accommodated us to move on the sale. Thank you for a stellar, customized sales experience! We are very pleased and plan to return in the future.Pierce Shirey - BR Acura Sales Consultant Service Review
by Roger Huygues on 10/05/2021Thank you much Mr. Pierce for your outstanding support & service in assisting me on my recent Acura purchase. You were very customer-oriented, professional and knowledgeable. All questions were promptly answered & I’m very appreciative… for your continuing efforts to ensure there were no concerns. I’ll definitely refer you to others - A+ Grade!2022 MDX Purchase
by B Lang on 06/18/2021My wife and I purchased a 2022 MDX SH-AWD Advance with Liquid Carbon Metallic paint and an Ebony interior from Acura of Baton Rouge. We ordered the vehicle on April 22, 2021. It arrived on June 4th. We were not in town, but picked up the… MDX on June 8th. The entire process of choosing an MDX, ordering the vehicle, coordinating picking it up, and then the buying experience when we picked it up was very positive. Bethany Gonzales was our Senior Sales Consultant. I asked her to work up several lease vs purchase options. She was very patient with my many questions and multiple visits to the dealership. Jonathan Hutchens, Finance Manager, handled the final purchase details on the day we picked up the MDX. Jonathan was very pleasant and gave us some options to consider. There was no pressure, so my wife and I were very comfortable discussing what made sense while sitting in Jonathan's office. He would offer his thoughts as we thought about what made sense for us. Even after we drove off with the new MDX, I found some items in the paperwork that didn't make sense to me, so I emailed Jonathan. He was very prompt and helped clear things up quickly. It would not matter what type of Acura you might consider buying, both Bethany and Jonathan were easy to work with and were very patient. As far as the vehicle, we were looking for a nice 3-row SUV (not for our kids...but to use with our grand-kids). When considering comfort, safety, quality, reliability, and usefulness we finally decided the new 2022 Acura MDX was the right choice for us. We considered the Lexus GX. Loved the SUV, but the infotainment system was too outdated. When comparing the MDX to the Audi Q7, for comparable equipment, there just wasn't a fair comparison when it came to price. We have owned several Lexus products in the past, and we did look at Mercedes, BMW, and Audi...but this new MDX just beat all the competition as an all around best choice for us. Very few miles on the MDX so far, but we are enjoying the vehicle. A lot of flexibility in the infotainment system, the safety systems, and the driving experience. We'll probably keep this one for a long time.No hassle - Great experience
by Jeff Fernandez on 05/17/2021David Spikes was easy to work with an no hassle. Kerry was great as well doing the walk through. ThanksNo stress dealings
by Ketan C on 12/07/2020After shopping around for a certified pre-owned from some of the dealerships in bigger cities, I came across Acura of Baton Rouge and so happy that I did. My dealings from the Internet Manager and specifically with Matt Shoptaugh, the… Sales Rep, all whole thing seemed transparent and stress free. We live in Houston and the drive to Baton Rouge was well worth the extra effort.Wonderful Sales Experience
by Kim on 07/13/2020We had a wonderful and very pleasant experience in purchasing our new Acura MDX from Pierce at Acura of Baton Rouge. We highly recommend!Great experience
by Chandler King on 06/24/2020Jeff Jones made our visit very pleasant .Jeff was very helpful and knowledgeable . Would highly recommend Baton Rouge Acura!Great new car buying experience
by Cheryl L on 02/10/2020Saleman Pierce Shirey was so knowledgeable and friendly and answered all my questions. He is the reason we came back to Acura of BR to buy a 2020 RDX.2020 RDX Aspec Purchase
by David on 01/22/2020Had a very good experience recently at Acura of BR. Our salesperson was Bethany Gonzales. From initial contact through car pickup Bethany was knowledgeable, courteous and helpful. No pressure.Great Customer Service
by Mrs Jackson on 12/13/2019Upon entering the Acura dealership on Airline Hwy. Baton Rouge. Mr. Kerry Lockett approached me asking if I needed any assistance. I told him what vehicle I was interested in. We went for a test drive, and he explained all of the many… different features of that car. Mr. Lockett was very patient and helpful in assisting me with making the best decision in the purchase of my new car. He responded to all of my calls and text messages about the purchase of my car. Thanks, Mrs. Jackson
Thank you, Darren! We're so glad Bret and Jessica provided a seamless experience and helped you make an informed decision with their patience and expertise. It's wonderful to hear you enjoyed test-driving and comparing vehicles. Welcome to the Acura of Baton Rouge family, and enjoy your new car!
by Felicia Nealy on 01/23/2025