Wray Ford
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Customer Reviews of Wray Ford
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2023 Ford Bronco Sport
by Henry E B on 05/08/2023
Everything was what I expected.
41 reviews
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Great customer service
by pbastro21 on 10/14/2015I took my 2013 Ford Fusion in because the passenger side door would not close. I found out there was a recall on the Focus that actually applied to the Fusion. Wray Ford was great and not only put me in a rental and fixed my problem but… they also took care of three more recalls the car had. Thanks for the great service!!!!!A Good Experience
by Flygirl9295 on 10/07/2015Your dealership has been servicing my cars (Cougar, Mustang, and now a Cadillac) for years, with no complaints to date. Your staff has always been courteous and helpful.first oil change
by mhuckaby on 10/05/20152015 Ford Explorer fist oil change. It was quick and easy.Wray Ford Purchase
by bugenius on 09/28/2015The staff at Wray Ford was very personable and extremely helpful. There was no pressure at all, just a very helpful group of people.Timely repairs performed.
by HootOwl1718 on 09/22/2015Repairs were performed in a very timely manner. I was worked into a already busy day, which I appreciated. It takes some coordination to get my vehicle into the shop and myself back several miles away to work.My Dealer for Life
by Mailman1721 on 09/22/2015We just purchased a Ford F150 XLT Sport. This is the 3rd vehicle we have bought from Wray Ford in the past 12 years. If that is not an indication of excellent service and a great staff than anything else I could write would be a waste of… time. I WILL use Wray Ford again and do recommend them to anyone in search of a new ride.Ford escspe
by Katabor73 on 09/02/2015Built car online. Came to wray ford and built same car and ordered! Got car in 6 weeks! Awesome incentives and rebates! Cool car! Thanks for wonderful experience!oil change
by SedB on 08/20/2015You where down to one lift in the oil bay and it took two hours longer for a routine oil changeGreat Service
by WorkinMama on 08/19/2015Came in for oil change and 25,000 mile Check up on a Saturday around 11 am... All staff were friendly and took care of me timely! They always do a great job!Excellent F-150 service
by jjl1308 on 08/16/2015Went in for "The Works" -- oil change, tire rotation, etc., on my F-150. I was in and out in less than an hour. Friendly, courteous staff, as always. I even had a chance to visit for awhile with my salesman.Good service experience
by kfly4924 on 08/11/2015The service experience was just fine. The follow up mail & email was not! Telling me I had service issues that may need attention, i.e. break wear. My truck only had 4,800 miles on it. I think it was a marketing tactic to get me back,… wasting my time, fuel, etc.Great service!
by Solandlinda on 08/10/2015Great service! Got me in and out quickly! Very friendly!Great customer service
by Bsasbell on 08/10/2015I purchased a Ford Escape, the sales person was very helpful and friendly. The service was great and we did not wait very long from the time we test drove to the time we drive off the lot with the vehicle.Great place to service your Ford.
by Jodee05 on 08/09/2015Reggie and the others always take good care of me. They have as long as I have owned my Ford Edge. It's a 2010 model if that tells you how long they have taken care of me.Wray Ford respects you as a customer
by racylady on 08/06/2015One of the reasons I purchased my new vehicle at Wray ford is because I had brought in my older ford, and they were so professional and helpful. I felt like they appreciated my business, even though I hadn't bought my older one there. I… have already recommended them to my friends. And every time I go in with my new one, I'm always treated with respect - like they appreciate me. Diana BoscoHonest
by Geopau on 08/06/2015We feel that wray ford is honest fast and doesn't put parts that you don't needFast service, Trustworthy & friendly people!
by Sister3975 on 08/06/2015Fast service, friendly people, and a comfortable environment. Loved the helpful people, made me trust them!Service staff is excellent
by tredway on 08/05/2015The service staff is experienced and tenured. Their quotes meet the final bill and the service delivery process works well.Great product and service
by SamVanni on 08/02/2015Salesman and all of the staff did an excellent job at making the experience a pleasure.Expensive Mistake
by tbsla on 06/01/2010Bought a F450 King Ranch in March 2009 from this dealership. In May 2010 took it in with engine concerns (32,000 miles on truck). I was told that they could not look at it for approximately 3 weeks. Was told that they would call me. 3… days later, engine went out about 200 miles from home in Paris Texas. Called them about getting it towed in, was told to let the Ford dealership in Paris work on it, as they would still not be able to look at it for 3 weeks or so. Long story short, Ford denied warranty coverage on engine because of fuel filter issues, and it cost me almost $16,000 to get engine replaced and a month of being without my truck. This would have completely been avoided had they at least looked at it when I took it in. I realize that there are significant issues with the Ford diesels; but if they are failing faster than they can repair them, they need to stop selling them for awhile.
Ford F-150
Ford Explorer
Toyota Tacoma
Ram 1500
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