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Customer Reviews of Marler Ford

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15 reviews
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  • Great customer service

    5 out of 5 starsby M Rachal on 11/01/2024

    This is the 4th vehicle we have bought from Marler, 3 new and 1 used. They are always professional and always willing to help in any way. Great service department too.
  • Nice people!

    5 out of 5 starsby Mcarp9996 on 09/01/2023

    The service department people are so nice and they get my car taken care of quickly.
  • Great service

    5 out of 5 starsby Excursion 05 on 08/28/2023

    The Service Team at Marler Ford has been exceptionally great to work with - Both Josh and Clay are very adept at handling any issues that arise. They think outside of the box and find ways to bring a resolution to whatever problems come up which has been really helpful due to the lack of quality parts in the industry as a whole- I trust both of them with all of our personal vehicles ( We have 5 that they service and repair when I don't have time to undertake the repair). As we live out of state, I have had to utilize other dealerships and I have found that it is worth both my time and effort to go back to the Marler Service Department for any repairs on our vehicles ( I normally undertake the repairs myself)
  • Great

    5 out of 5 starsby Bentancourt on 07/10/2023

    They take the time to explain if problems occur
    • Hi, we appreciate your feedback! Safe travels!

      by Nia Sterling on 07/11/2023

  • Great Service

    5 out of 5 starsby McProspect on 06/01/2023

    I have upmost confidence in how the service department at Marler Ford addresses my vehicle needs.
  • Great experience

    5 out of 5 starsby Cepoole on 03/07/2023

    They had the truck I wanted, purchasing the truck was fast and easy. Great service from the sales and service dept
    • Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

      by Rose Schmidt on 03/08/2023

  • Marlar Ford

    4 out of 5 starsby REBECCA on 12/29/2019

    Went in for a oil change & was there for more than an hour. I had a 1:15 appointment & didn’t leave until after 2:30.
  • Service

    5 out of 5 starsby Michael on 10/10/2019
    updated 10/21/2019

    Always pleasant and professional
    • We are happy we could make your experience a positive one. Take care!

      by Nathan Carnes on 10/22/2019

  • Great service experience

    5 out of 5 starsby Bonnie1 on 09/02/2018

    Made an appointment for service at Marler ford and was very happy with their technicians work.
  • Trustworthy

    5 out of 5 starsby BennyNor on 09/03/2018

    It’s always a good experience at Marler Ford. I always feel good about having my truck worked on by the mechanics there. I like all the employees I came in contact with, everyone was nice and professional but I think the world of Josh Gauthreaux he is the one I always ask for. He is a mechanic I trust and know he will take care of me while visiting the truck hospital (marler ford)
  • Great prices

    4 out of 5 starsby LakeDweller24 on 04/26/2018
    updated 05/21/2018

    Reasonable prices, very friendly staff. Only reason I didn't rate 5 stars is because it took a while. I waited for the vehicle while they changed the oil and it took about 1 hour and 15 minutes.
  • Saved us lots of money with right diagnosis

    5 out of 5 starsby BryanBunt on 09/02/2017
    updated 09/18/2017

    My car broke down in Shreveport just a couple miles from Ford dealership which we had it towed to on. Wednesday morning. Was told they would do diagnostics on Thursday and call us. This did not happen until late Friday. We were called at 5:45 and told we needed a new motor which would cost $6500. We decided that we wanted to have the work done at Marler which is near our house and that we've always used for service. Marler sent tow truck to get our car. They decided that it seemed to be a computer issue rather than motor which ended up being the case. So grateful for their knowledge and honesty. They did a great job.
  • Great service

    5 out of 5 starsby ChadPoole on 03/17/2017
    updated 03/29/2017

    I went in to have my F250 serviced. The guys serviced my truck and found a few things that needed attention. Marler took good care of my truck and gave me great service.
  • Great Experience

    5 out of 5 starsby DynamoFrog on 10/05/2015

    Bought a truck from Dennis. I live in Houston, TX. We spoke and completed the deal over the series of several days with texts and phone calls. The whole experience was EASY and the pricing and promises were delivered as promised without hiding anything or fine print. Loved the experience.
    • Our Staff works hard to go the extra-mile for our valued guests, DynamoFrog! All of us here at Marler Ford Company truly value your business and hope to see you again soon! Take care!

      by marlerford on 10/08/2015

  • Nice, but very limited inventory.

    3 out of 5 starsby Mimix6 on 05/24/2014
    updated 04/25/2025

    Sales people very friendly but inventory is limited.

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