Central Maine Motors Chevy Buick
Customer Reviews of Central Maine Motors Chevy Buick
Review type:
Great transaction!
Truck service
by McLovin on 05/06/2024Service was done super quick nice clean waiting room with coffee, it would be cool if they had a car wash for after the serviceThank you! We appreciate your positive feedback about the quick service and clean waiting room with coffee at Central Maine Motors Chevy Buick. Your suggestion for a car wash after the service is duly noted. We strive to provide the best experience for our customers and will consider your feedback for future improvements. Sincerely, The Central Maine Motors Team
Great transaction!
by R. Beckwith on 04/01/2024The entire process from the initial inquiry to the handing over of the keys was fantastic. Ben was great from start to finish and went above and beyond to make sure that we were happy with our decision in vehicle choice and dealership. Huge… thank you to Ben and the rest of the team at CMM.Congratulations on your new vehicle, and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ben was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Central Maine Motors Team
Customer
by Tina03042024 on 03/04/2024Knowledgeable, friendly and not pushyTina, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Central Maine Motors Team
Great service!
by Cat Girl on 01/26/2024Went in for state inspection and they replaced brake rotors and repaired a back reflector lightThank you so much for your review! Happy customers are our goal and our mission at Central Maine Motors Chevy Buick, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Central Maine Motors Team
Great service
by MaineWolf on 06/23/2023I take all three of my vehicles to Central Maine Motors for servicing. The Service Advisors there are knowledgeable, personable, and make the visit painless. If a service is expected to take longer than I can wait, they provide a shuttle to… get me home, then back, when the service is complete.Equinox RS
by Chevrolet on 07/25/2022Awesome!We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Central Maine Motors Team
Very please with the service department
by Excellent service on 08/31/2020We just left this dealership after pulling in announced in our diesel dually pulling our big 5th wheel camper and all the dummy lights on the dashboard lit up. My husband explained we were traveling and Brandon got us right in. The service… tech was excellent and had everything fixed and us back on the road in three hours. We needed a def pump. Now THAT is good service when strangers pull in and they take care of us right away. Thank you!I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Central Maine Motors Team
Service
by Randal p on 03/24/2019updated 03/29/2019Excellent service fast and courteousWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Central Maine Motors Team
New Convertible!
by Glasgogirl on 04/14/2017updated 04/24/2017The salesman was patient, kind and not pushy. We were able to negotiate what we felt was a "good deal," without much haggling. We knew what we wanted, they had it and we bought it!Great Dealership and Easy to deal with
by TroyD123 on 04/27/2016Cassandra was knowledgeable, friendly, courteous and a pleasure to deal with. She did not pressure me into a sale like other dealerships do. When it came time to make the numbers where I needed them to be Mike Parisien was very helpful to… make the sale. The two of them made this purchase the best I have experienced. The finance person was very helpful too. Thanks,very happy
by shinybuick on 02/10/2016Not only were the needed repairs and state inspection(free for life cause I bought my car from them) performed, but the very nice shuttle driver brought me to work and returned me back to my car when it was done, but when I walked in there… was my car, sparkling clean! No winter yuck on it! Not only does everyone treat me wonderfully but I know my car is in good hands and they are there when i need them!Caught Billing for Work Not Done!
by Just_Be_Honest on 07/03/2014I can't say strongly enough to take your vehicle elsewhere! While the customer service is very polite, they also politely fabricate jobs that "need" to be done and then even went so far as to bill me for work that I have proof wasn't… done. I will say that after I called him (Rick) on his lie and told him of my proof, he did take the charge off and apologized, but it shouldn't have gone that far. I should have listened to friends and family that warned me of their horrible experiences there. I will never return.Poor service at a high price
by dadsox on 03/10/2009I brought my GM vehicle in to be serviced because the 'service engine soon' light was on. Not only were they unable to figure out what caused the message, and what, if anything, was wrong, but they charged me $89.95 fee for one hour of… labor...just to hook it up to a computer and get a message that wasn't there. The service manager was rude and defensive. So, walking in the door, you're whacked with almost $100 in labor alone, and that's if they don't find anything. I have escalated my concerns to GM corporate and hope someone takes a look at their operation down there. This is after I brought my vehicle in for a recall and they attempted to charge me for it. It's no wonder the company is failing when existing customers get pinched for every nickel. I'll be taking my vehicle to a car care center in Augusta now, free of anything to do with GM ever again.Central Maine Motors Chevrolet
by dantay112 on 06/05/2008I am very dissapointed in the service dept. at Central Maine Motors. I brought my vehicle in for an issue and when I went to pick up my vehicle the service writer told me that they were not able to duplicate the problem and they hear no… noise that I was hearing. After this, I brought my vehicle back in for the same noise I was hearing and one of the other guys who road tested it asked me what I did about that noise. He actually heard the noise and the service writer lied to me about it saying that they heard nothing.Dealer marks up parts over list price
by herbyh on 03/16/2011updated 04/29/2025Recent parts purchase showed markups over LIST price of 29% to 80%. Avoid.
Congratulations on your new vehicle, and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ben was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Central Maine Motors Team
by Central Maine Motors Chevy Buick on 04/04/2024