Skip to main content
Today 9:00 AM - 8:00 PM

Customer Reviews of BMW of Catonsville

Review type:

863 reviews
Sort by:

  • I like my new BMW X1

    5 out of 5 starsby Jang on 12/21/2024

    I had a great experience with Jae who helped us our vehicle purchase. he is very honest and transparent.
    • Hi Jang, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

      by Beckett Adams on 12/24/2024

  • Exceptional experience working with Jae and Sam

    5 out of 5 starsby Jun on 12/21/2024

    I had an exceptional experience working with Jae Lim at BMW of Catonsville. Jae made the car-buying process seamless by negotiating great deals through texts and phone calls, saving me valuable time. Special thanks to Sam Choi, the finance manager, for making the financial process smooth and straightforward. Both were incredibly informative, transparent, and professional, ensuring I felt confident every step of the way. I highly recommend Jae Lim and Sam Choi at BMW of Catonsville for anyone looking for a hassle-free experience.
    • Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Beckett Adams on 12/24/2024

  • Great experience

    5 out of 5 starsby Scott on 12/17/2024

    I had a great experience purchasing my new X7 from Jae. He was very attentive and patient as I tried to decide between a few different options. He ultimately got me the vehicle I wanted at a great price.
    • Hi Scott, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

      by Destiny Jarvis on 12/19/2024

  • Great experience!

    5 out of 5 starsby L Lucas on 12/16/2024

    This is the 2nd new BMW that my husband and I have purchased from Jae Lim at BMW of Catonsville. Each experience has been very pleasant and easy from start to driving the vehicle out the door. He is very professional, knowledgeable and also personable and a joy to work with. We highly recommend him
    • Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Theo Sanders on 12/18/2024

  • Love our BMW’s

    5 out of 5 starsby Eric on 12/16/2024

    This is our second BMW bought with the help of a great and helpful sales rep, Jae Lim! Love the vehicles and the helpful staff at Catonsville BMW.
    • Hi Eric, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Theo Sanders on 12/18/2024

  • I recently purchased a car from Jay Lim

    5 out of 5 starsby Chloe on 12/16/2024

    I recently purchased a car from Jay Lim this morning, and I couldn't be happier with the experience. Jay was incredibly friendly, professional, and went above and beyond to provide me with a great deal. His excellent service and genuine care made the entire process smooth and enjoyable. If you're looking for someone trustworthy and reliable, I highly recommend reaching out to Jay Lim.
    • Hi Chloe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Theo Sanders on 12/18/2024

  • Great salesperson, Jae Lim!!!!

    5 out of 5 starsby Joe on 12/14/2024

    I corresponded with Jae this morning, we closed the deal a couple of hours after I arrived. Very honest and transparent. Highly recommend for BMW buyers. Thank you Jae for working with me!
    • Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Gabi Porter on 12/17/2024

  • Best First Car Buying Experience!

    5 out of 5 starsby Jay Choi on 11/30/2024
    updated 12/06/2024

    I had a great experience buying the X5 with Jae Lim. He was an excellent salesperson who explained all the details about the vehicle. This was my first car purchase, and it couldn’t have been more enjoyable. I’ll definitely return in the future. Thank you!
    • Hi Jay, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Aurora Saccone on 12/08/2024

  • Jae is my go to guy for the BMW

    5 out of 5 starsby Anne on 11/30/2024
    updated 12/06/2024

    Thank you for the wonderful service that I received from Jae. It's my second vehicle that I purchased from him. He always treat me like his own family. I will back to him again.
    • Hi Anne, thank you for your positive review. We're glad to hear that you found our staff here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Aurora Saccone on 12/08/2024

  • Great experience with Jae and BMW Catonsville

    5 out of 5 starsby Perry on 11/26/2024
    updated 12/03/2024

    It was great experience I had with BMW Catonsville staff. Specially to the my sales person Jae Lin. He helped me going over detail features of the my new X5.
    • Hello Perry, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Joseph Lee on 12/04/2024

  • Jae was awesome

    5 out of 5 starsby jLee on 11/30/2024

    I normally don't leave any reviews, but I otta tell y'all. My Sales advsior Jae Lim did really great to get me what I want and needs. He is very helpful and courteous. keep up the great work!
    • Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

      by Serenity Gibson on 12/03/2024

  • Great holiday price I got from Jae Lim. He worked very hard to get my offer

    5 out of 5 starsby Chang on 11/30/2024

    Great holiday price I got from Jae Lim. He worked very hard to get my offer. He is very honest and hard worker.
    • Hi Chang, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Serenity Gibson on 12/03/2024

  • Five Star Buying Experience

    5 out of 5 starsby Kim A on 11/30/2024

    What a lovely buying experience with advisor Jae Lim. He listened to our needs and crafted a deal for us that met them. Courteous, informed and efficient. I highly recommend!
    • Hi Kim, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Serenity Gibson on 12/03/2024

  • Great help with first car!

    4 out of 5 starsby Ellie L on 11/23/2024

    Jae and Sam were incredibly helpful and patient with me through the whole process of purchasing my first car! Explained everything neatly and guided me through the whole process.
    • Hi Ellie, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

      by Beckett Adams on 11/26/2024

  • Drive time deal

    5 out of 5 starsby andre on 11/18/2024

    Jae Lim is the most thorough and thoughtful rep I've encountered in very long time. He proved himself to be customer focused and helpful along every step. He proved himself to be customer focused and helpful along every step. He is the model.
    • Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Beckett Adams on 11/21/2024

  • BMW purchase

    5 out of 5 starsby Debra Glover on 11/18/2024

    Jae Lim was great to work with in purchasing a 2024 bmw x5! It was a pleasure working with him and I would recommend him to others in their purchase.
    • Hi Debra, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Safe travels!

      by Beckett Adams on 11/20/2024

  • Purchased Z4

    5 out of 5 starsby Duane Jones on 11/14/2024

    I really enjoy buying this Z4 with Jae Lim. He is a great sales person who helped me with going over the vehicle features. This is my first BMW but I will definitely come back to see him when I get a second or replace with this new car. Keep up the good work!
    • Hi Duane, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Safe travels!

      by Destiny Jarvis on 11/16/2024

  • Jae Lim Was The Best!

    5 out of 5 starsby Maria on 11/09/2024

    Jae Lim provided superb customer service and mad our car buying experience painless. Highly recommend Jae Lim if you're looking to buy a car!
    • Hi Maria, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Niki Abney on 11/13/2024

  • Best ever buying experience

    5 out of 5 starsby Karl on 11/06/2024

    My salesman was the best and most knowledgeable car salesman I have come a crossed. This car purchase would not have been possible if it wasn’t for his commitment to help me find the right car. He has the professionalism I look for and the passion to reach my perfect ride. I will be looking forward to my future car with him.
    • Hi Karl, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Beckett Adams on 11/07/2024

  • Great Experience!

    5 out of 5 starsby Ian on 10/14/2024

    Jae Lim was great! He was supportive, knowledgeable and patient without being pushy. Great experience!
    • Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Gabi Porter on 10/16/2024

  • Great Experience

    5 out of 5 starsby Matthew A on 10/14/2024

    The experience was ans easy, quick, pleasant, and efficient as buying a car ever can be. Jae Lim had the cars ready for us at our appointment time. Allowed us time to try out the features without feeling pressured.
    • Hi Matthew, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Gabi Porter on 10/16/2024


About our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!