BMW of Catonsville
Customer Reviews of BMW of Catonsville
Review type:
Jae did it again! He always give me a good deal.
Jae did it again! He always give me a good deal.
by hyo ahn on 04/25/2025Jae was the best. I just bought a 2nd car from him. He always treat me as his family member. Thank you. Jae. Keep up the good work.Great experience at the BMW of Catonsvile
by soon ho ahn on 04/25/2025Jae was my sales person who helped me through my new car purchase. He was the nicest sales person I ever dealt with. Thank you for your assistance.Amazing service! Worth the drive … Must ASK FOR JAE LIM!!!!
by Kenny G on 04/12/2025I actually drove from Philly to this dealership because of the great and amazing service from Jae Lim! He’s the most knowledgeable & works with you to make sure you are more than satisfied!!! Ha Lim is awesome & worth the drive to work… with!!!Good Experience!
by Hamza on 04/08/2025I just purchased a car off Jae Lim at BMW Catonsville. The experience was very easy, and he made the process very smooth. Would recommend Jae to anyone interested in buying a car at BMW Catonsville.Hi Hamza, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Honestly, a great sales person, Benn Edwards
by Debra R on 04/07/2025Just got bought a BMW that I love--thanks to Benn Edwards at Catonsville BMW. My husband bought a car from him and I so appreciate his willingness to show me many different options and then making the buying experience so very easy and… pleasant. Definitely will go back to him in the future.Hi Debra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
very nice opportunity here
by Koji on 04/05/2025I have a great experience with Jae Lim here. He helped with my family to get a car, including a talk with an insurance person. Thanks Jae!!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very satisfied from The BMW of Catonsville
by Satisfied customer on 04/05/2025I just purchased the VW from Jae. He was very honest and transparent- outstanding!!!! Thank you.Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Exceptional service
by Shawn on 04/01/2025This is my second time purchasing a vehicle from BMW Catonsville and it was a great experience. This is also my second time working with Jae. Excellent experience as always. Jae is very knowledgeable and will not steer you wrong. If you… want an honest, real, and genuine salesperson, work with Jae and you will not be disappointed.Hi Shawn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Seamless process as usual
by Kenny on 03/31/2025Repeat customer here. This is the second car I have purchased from Jae Lim and the process was even smoother than the last. I initially reached out via phone, asking about several cars that I was interested in and he was able to set me up… with the best car for my needs. As usual, Jae was very accomodating, professional, and transparent during the entire process. He always goes above and beyond, helping me to weigh the pros and cons, as well as providing further options that fit within the needs and desires I provide him. I would recommend his services to anyone looking for not only a great new car, but also for a seamless and painless experience.Hi Kenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Sales Experience
by David on 04/01/2025I have a great experience with Jae Lim. He did best to accommodate all our needs with great hospitality! You will never regret with him!Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Love my X6 M
by Lisa Ruffin on 03/31/2025Jae Lim was an exceptional salesman to work with. He went above and beyond to help get me in my X6 M. Although there were some hiccups that my bank caused, Jae was able to get me in the car as promised. His kind of professionalism makes… buying a car a breeze. Thank you for making it happen!Hi Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Amazing worker Jae!
by Treasure P on 03/24/2025updated 03/31/2025Jae was amazing and very helpful throughout the process of buying a new car! I recommend anyone coming here works with him!Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great experience from BMW of Catonsville
by Trinh on 03/28/2025Very helpful sale person Jae Lim. I will definitely recommend to others. It was efficient and smooth transaction.Hi, we're happy you found our staff so supportive during your experience here at BMW of Catonsville. Your recommendation means so much to us, and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Jae Lim was great!
by Chris S on 03/25/2025Jae Lim was my dealer and process was smooth and breeze to purchase my X3. Highly recommended!Hi Chris, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
👏🏾
by Sheena Williams on 03/22/2025Jae was awesome. I really appreciated my buying experience because Jae communicated well and he was patient, direct & fair. He was also easy to talk to. The finance manager was also very cool and easy communicate with. Overall great… experience!Hi Sheena, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW of Catonsville - Highly Recommended
by Jon Sindler on 03/22/2025I was a long time customer at another local BMW dealership for 17 years. When the ownership changed, the quality of service declined and my sales and service representatives ended up resigning. I decided to visit BMW of Catonsville at the… recommendation of a friend and I was put into contact with Benn Edwards in sales. From my first visit, I immediately experienced everything that I had always loved about my former dealership before their decline. Although I was a first time customer at Catonsville, I was made to feel as valued as if I had been here for decades and I became immediately comfortable. The sales process was smooth and flawless and I do not see myself working with any other dealership than Catonsville, or any other sales representative than Benn Edwards. If you are in the market for a BMW and value outstanding customer service, this is where you want to do business.Hello Jon, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Salesman
by Patrick on 03/22/2025Jae was very professional. Answered all questions and was on top of everything. Highly recommend. Very funny guy as well!Hi Patrick, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW of Catonsville Service Department
by Jon Sindler on 03/22/2025I was a long time customer at another local BMW dealership for 17 years. When the ownership changed, the quality of service declined and my service representatives ended up resigning. I decided to visit BMW of Catonsville at the… recommendation of a friend and I was put into contact with Jamie Brenneman in service. From my first visit, I immediately experienced everything that I had always loved about my former dealership before their decline. Although I was a first time customer at Catonsville, I was made to feel as valued as if I had been here for decades and I became immediately comfortable. The service department is expertly and efficiently run, and I do not see myself working with any other dealership than Catonsville. If you are in the market for a BMW and value outstanding customer service, this is where you want to do business.Hello Jon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
If your in the Market for a BMW simply go here - you're family there!
by Daniel McGuinness on 03/20/2025I have been a loyal customer of the dealership for a while now and for 2 very good reasons, Sales and Service. Both teams are awesome and as related to this review the Sales rep Shaun Saalakhan was simply a copy to work with. He was very… patient and accommodating to us looking for that new ride. Like everyone at this location, customers are treated like family.Hi Daniel, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The challenge
by Angel Nunez on 03/17/2025My salesman did a very good job and worked with us in every area. Not pushes - provided clear information and very good attitudeHello Angel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Bought A New BMW!
by Alan R on 03/15/2025The overall experience was great and painless! I got a great deal on a 2025 BMW i4 M50 and got a fair deal on my trade-in. Working with Jae Lim was fantastic! I highly recommend both him and the dealership if you are looking to buy a BMW.Hi Alan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi Kenny, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by Paige Mason on 04/14/2025