Jerry's Chevrolet
Customer Reviews of Jerry's Chevrolet
Review type:
My New Purchase
by Tiki5072 on 08/21/2023
Mr.Larry,Mrs.Susan,Mr.Corey,& Larry Jr were SOOO KIND,HELPFUL,& PATIENT w/me...Mr.Larry even put the Chevy App on my phone 4 me & waited PATIENTLY until it all popped up(I have an old Android & it acts crazy so he was VERY POLITE about… it;then we just laughed about it😀)...The EXPERIENCE here was a LIFE CHANGE'N 1 & I'M SOOO GRATEFUL & BLESSED 2 have shared my 1st EVER BIG PURCHASE w/them💖💖.....I'm DEFINITELY gonna recommend this car dealership 2 my family & friends when they're look'n 4 a automobile❤.....I know they'll feel like family while they're make'n such a HUGE DECISION like I did & I'M 4EVAHHH GRATEFUL 4 this EXPERIENCE💖💖💖💖
27 reviews
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Stree Free Purchase
by dsnapp3 on 03/22/2014updated 04/25/2025I recently purchased a 2014 Equinox from Jerry's Chevrolet and could not be happier! My sales agent, James S., was extremely knowledgeable and made the process very easy and stress free. I was undecided when I first went to the dealership… about which vehicle I wanted to buy, and James took time with me to discuss the different models and what each offered. He encouraged me to find just the right vehicle for me and did not pressure me into making a decision. In addition, once I made my decision, James made sure the purchase went smoothly. Every employee of Jerry's that I interacted with during the purchase process made certain that I was well informed and comfortable with my decision. I would highly recommend Jerry's to anyone.Thank you for sharing your experience. We truly appreciate your business! Sincerely, Chris Silk General Sales Manager
Great service! Great prices!
by gmdriver12 on 07/29/2012updated 04/25/2025Our sales person was knowledgeable and was focused on getting us into the car we wanted without being pushy. He worked with the managers to make sure we were completely satisfied. We looked at a lot of dealerships before selecting this one.Great Dealer
by car_cruzer on 11/11/2011updated 04/25/2025Purchased a 2012 Cruze after my 2011 Cruze was destroyed. Approached the sales staff attempting to get a manual transmission LS and they were able to get one to the dealership within an hour. Everyone was very friendly and that's why me and… my father both purchased cars from JerrysThank you for sharing your experience. Congratulations on your new 2012 Chevy Cruze! Sincerely, David Warder General Manager
BAD Service
by elyseking on 08/18/2011updated 04/25/2025I drove over 2 hours to get a certain vehicle from this dealership. First I had to sit for over 5 hours for god knows what reason! And it wasn't even that busy. After all the paper work was done I went to get in my "new car" and leave and… realized the tire cover in trunk was missing. Told Sales guy and they said they would order me the part. i had enough of sitting there so I left with the car (which I shouldn't have) and as I am driving I realized they didn't even fill up the tank, oil needed to be changed, tire pressure was low, washer fluid was low, the car was very dirty. So I waited to hear from the sales guy on the part, almost two weeks pass and nothing. I call and they still hadn't ordered it! I told them all the issues I had and they promised they would take care of all of it and will call me when part came in so I could drive 2 hours to get it. They never called! I called a week later STILL WASN'T ORDERED! They finally ordered it after me yelling at them for such bad service. They promised me again they would call and let me know it was in. Did they call? NO! I called and they said yes it is in and they would check to see when I could come in and get my oil change, part put in, etc. Did they call me back? NO! They are going to have a crazy lady in their dealership this weekend!Great Used Car
by 1701d on 12/08/2011updated 04/25/2025Had a car I couldn't trust anymore. Walked in not knowing what to expect. Walked out with more car than I thought I could get. (Heated seats a nice in cold weather.)Outstanding Dealership-Outstanding Salesman
by 50cruze on 04/18/2014updated 04/25/2025I'd like to recognize Mr. Larry B, our salesman who sold us our 2011 Chevrolet Cruze. We are extremely happy with this vehicle. Also, from the time of purchase, throughout the sale, and each and every re-visit for service, or to even look… for another vehicle, Mr. B has been the most professional, helpful, courteous, and outgoing salesman we have ever encountered. He goes out of his way to make us feel like we are part of the Jerry's family. He always goes above and beyond to help us with anything we need whether it be an issue with the 2011 cruze, our 2013 cruze which we also purchased at Jerry's, or when we thought we would be buying another vehicle. He thoroughly explains each situation, goes to the appropriate staff, makes a call, or directly helps us himself. He returns calls promptly and handles himself in a most professional manner. He is always courteous and has a smile on his face when he greets us. He has never turned us away when he was busy or when we needed assistance. When we purchased the vehicle in 2011, he sat in the vehicle with me and spent time explaining in detail how the car operated, and helped me program the stations, set up Onstar, etc. If we need additional information, Mr. B is always available to assist us. When we come into the dealership, he is the one we look for and will continue to look for to purchase our vehicles from. I prefer this dealership thanks to excellent, outstanding customer service. I highly recommend anyone looking for a GM product to look for Mr. B as their salesman. He is not a pushy saleman, but has a calm demeanor that puts the customer at ease. He will work with you and for you through the entire process. There was no haggling, no pressure, just straight facts of our situation and what the dealership could do for us. If they can put you in a vehicle, they will, and they did for us, twice. We will return again when it's time to purchase again. Mr. B, we hope you are still there at that time!!!! Thank you for all that you do for your customers.Thank you for taking the time to share your feedback with us. We truly appreciate your business! We will share your review with Larry.
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About our dealership
Jerry’s Auto Group began in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of Baltimore. Our founder chose to retail Chevrolet because he was determined to sell an American product, and he admired the brand’s consistency in building a full-line up of dependable cars and trucks. If you listened to the radio at the time, you were sure to hear Jerry’s very first slogan: "5600 York at Bellona, best place to become a Chevrolet ownah!"
Two decades later, Jerry’s business was quickly outgrowing the modest dimensions of his Baltimore showroom. In 1971, Jerry’s Chevrolet relocated to where it still stands today, at the corners of Joppa Road and Perring Parkway in Baltimore County.
What sets us apart
When you purchase a new Chevrolet from Jerrys, you are eligible for JERRY'S EXTENDED CARE TO 4 YEARS/48K MILES OF FACTORY MAINTENANCE, TIRE ROTATIONS FOR LIFE, CAR WASHES FOR LIFE, GO GREEN NITROGEN INFLATION and more!
You can find our tent at Brew at the Zoo and OctoBEARfest at the Maryland Zoo, The Perry Hall Town Fair, Fullerton 4th of July Fireworks, Tots @ 10 at the Avenue @ White Marsh, and the Towson 4th of July Parade!
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help!
by Sandy Clearwater on 08/23/2023