Bob Bell Chevrolet of Bel Air
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Customer Reviews of Bob Bell Chevrolet of Bel Air
Review type:
New car buying experience
by Jim Walker on 03/31/2025
Easy to work with. Listened to everything that what I wanted without breaking the bank. First domestic call I've purchased in a long time
27 reviews
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New car buying experience
by Jim Walker on 03/31/2025Easy to work with. Listened to everything that what I wanted without breaking the bank. First domestic call I've purchased in a long timeCustomer
by Larry cashe on 09/10/2023From the sales person Robert Fletcher to management to finance everyone was very professional and helpful with giving me all options available.Maintenance Work on My 2013 Silverado
by Eddie B on 05/12/2023My advisor, Tina Wolf greeted very friendly and was very professional. She informed me of my Silverado needed a power steering oil flush and rear brakes cleaned. The project was completed in a timely manner. Entered the service bay area at… 7:30 a.m. and got my 12 point inspection, oil/lube job, steering oil flush and rear brakes cleaned finished at 9:45 a.m. Very happy with their service and attention to detail.Great Experience
by Oswulf67 on 12/23/2022Very understanding of my requests, the team was a pleasure to work with! Mike in Sales, Chris in Mgmt. and Mike in Finance were all fantastic! Started chatting over the phone in the afternoon and was driving my new Chevrolet in the… evening :)Refusal of service
by Jaycee6395 on 09/07/2022updated 09/12/2022I can’t blame the service advisor but I can blame the techs. I went in for a P0442 code that I get and it’s a small evap leak. It’s not a O2 sensor so it’s somewhere within the gas tank. Maybe a ring or something. Not sure yet. When I… called to scheduled I said I needed a smoke test. Apparently this wasn’t relayed to the techs. When I brought up what the issue was, I was told that the check engine light needs to be on. My code reader is not the auto zone special. It’s more advanced than that. But when the advisor said that they would check with the tech. She came back seconds later and the tech said no to a smoke test. On top of it, I would have been charged more money for a smoke test anyway. Not only did I get hit with a $160 charge but than I would need to pay more for a test? My original issue was kind of fixed. It was a shift to park issue. But that’s a $700 job according to the advisor! That’s a rip off to me. The part is less than $200. How is labor over $500 for 90 minutes? Again a rip off to me. And the tech NEVER removed anything to see the issue. Videos show what needs to be done! I feel I got ripped off for $160 all for nothing to be done. And I won’t get a refund for it either.Sleazy used car dealer
by Dan on 05/18/2022I bought a 2017 Chevy suburban last November. Now it is warm out and I goto use my air conditioner and it is blowing out heat. They say they won't help me because it is 6 months later. This is just another sleazy used car dealership. They… give Chevrolet a bad name.Customer
by katurk24 on 07/26/2021Had the BEST experience EVER in purchasing a new vehicle. Salesman was absolutely AMAZING and walked me through the process step by step. I NEVER, at ANY point, felt pressured in purchasing a new truck or any amenities that I did not… already want.Deb fogler
by Bronzyprawn on 06/27/2017In for smell coming thru like burning candle and oil change/60k maintenance. And check engine light. Was told small coolant leak and valve cover leaking. Had repairs and PM done to almost 1k and had to return next day due to valve cover… not fitting properly with engine steam wash to remove oil. Now having to contact again cause coolant low again and smell of antifreeze/candle again in less than 500 miles. Inquiry made by service employee and was told guess you will be taking it else where then.Belt/Alternator Issue
by epettiford on 06/06/2017updated 06/19/2017I had a very good experience with Bob Bell Chevrolet. The professionals were knowledgeable, quick, efficient, courteous, and corrected the problem that I brought my vehicle in for.Rip off
by PatBelAir on 07/20/2016$400 labor to replace ignition switch. $600 total. Beware. Cheaper options reality available.Auto Repair
by Sunfire15 on 07/01/2016My service light came on and I called Bob Bell of Bel Air service. Explained what was happening and was reassured they would take care of it. Took the car the next day and it was fixed and I was on my way. Awesome job and people.New Car Purchase
by Rds5353 on 06/18/2016Best & most relaxed car buying experience I have ever had. The salesman asked what I was looking for and actually listened to my wants. He was very knowledgeable and good at his job - but no high- pressure sales tactics. I would… definitely recommend Bob Bell Chevrolet to my friends.Repairs complete when promised.
by lisamadkins on 04/05/2016updated 04/20/2016Took my 2011 Chevy Silverado in for a very strange dashboard issue and it ended up being "Under Warranty" . What a surprise to not have to pay and have it repaired so fast. Will definitely go back to Bob Bell of BelAir, MD.Fast and courteous oil change
by mrmrhudson on 04/14/2016This was my first experience with Bob Bell service...the first oil change. I was impressed with the courteous service and amazed at how fast the car was ready. Thanks!Very happy customer
by Ronnlrk19 on 04/13/2016We brought my husband's truck in for a rattling noise in the dash. The truck is a 2014 and still under warranty. Mark in the service dept went above & beyond to find the source of the rattle even doing Internet research since other… technicians were not hearing or finding it. He fixed it for us and we are very happy!Great Service Department
by Norrisa on 04/12/2016Great service and excellent communications. ThanksT&S
by clarson3 on 12/05/2015Justin Brown was the associate at Bob Bell that helped my wife and I with our new Equinox. It took us 2 days to narrow down the right deal and vehicle, but Justin was able to come through with all our requests and made sure we left w/ that… Cross Over. Thanks again buddy. We will look for you when it's time for our 3rd purchase at this location. The staff is overall amazing and super friendly as well. Thank you to all involved & Happy Holidays!Oil Change, Bulb Replacement, etc
by tmerriken on 04/21/2015Was recently at Bob Bell for various services and everything was done in a reasonable amount of time and correctly. Not a long wait to get the service done.new truck purchase
by alpha18 on 04/09/2015was great doing business at Bob Bell Chevy...they were very thorough and the deal was completed quickly..left happy!Comfortable
by Fredjr69 on 04/08/2015We just purchased a new Equinox and I can't express enough how comfortable and easy the salesman and the manager both made us feel during the purchase. And that continued all the way thru the finance office and delivery. I wouldn't hesitate… at all with buying my next car at Bob Bell.Awesome dealership
by unionsons193 on 03/24/2015Needed a new Dullie to pull my toy hauler drove past Bob Bell saw what I wanted traded a new corvette and a new jeep they gave me great money for both and I'm now a new Silverado owner thanks Bob Bell and the sales department always buy… from them they are great !
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