Jaguar of West Columbia
Customer Reviews of Jaguar of West Columbia
Review type:
If you care, go see Tara!!!!
65,000 mile check up
by StephanieKelly on 10/20/2014Your dealership needed to keep my Land Rover several days longer than anticipated. For the inconvenience, Lisa (the service rep) offered me a little Land Rover item. I chose a travel mug. It was not the monetary value, but the gesture… that was so thoughtful.Jim Coleman Jaguar
by Stewartal on 09/30/2014My representative Adrian J was efficient, and a pleasure to work with. It was the most pleasant car buying experience ever!Thank you for leaving us this great review, Stewart. We are sincerely pleased to know that Adrian's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Please come back and see us again in the future with anything else you might need. Take care! Best, Chris Smith | GM
Best place to buy and service your Jaguar!
by thelambs96 on 09/29/2014Got same day late appointment and was in and out in under an hour! As usual the service advisor team and mechanic (Jerry H) made sure my vehicle received all the services it needed and a thorough check over. Car was washed and ready in… about an hour. Thanks so much!Thank you for the awesome feedback! Jerry is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Best, Chris Smith | GM
Jim Coleman Land Rover Jaguar
by MicheleAW on 07/01/2014Adrian J was very helpful and treated me as if I were buying a Jaguar when I purchased my Santa Fe. He made sure I was a happy customer.Michele, thank you for taking the time to write this review. It is great that our team was able to help you find the perfect car for you! Thanks again for the kind words and please call with any questions. Chris Smith | GM
Best dealership for service and sales!
by TheLambs96 on 06/30/2014Chris A had me in and out in no time at all and Jerry H took care of my car perfectly as usual. I actulally thought I had a coolant lak but was relieved that it was only that I had added more coolant than necessary when checkign the fluids… between oil changes and the leak was just overflow.Thank you for all of the kind words and for taking the time to write this review. We always appreciate customer feedback and I am glad that our team was able to provide exceptional customer service. Feel free to reach out with any more questions or needs! Chris Smith | GM
GREAT URGENT SERVICE
by MarvaM on 06/17/2014I had a moderately urgent problem arise with my heating system and was able to get in right away and have it repaired.Thank you for taking the time to write this review. It is great that our team was able to get you into the shop and take care of your heating system. We are pleased to know we have earned your satisfaction and feel free to call with any questions. Chris Smith | GM
BUYER BEWARE
by rippedoff20 on 01/09/2014updated 04/27/2025Bought a used LS460 nothing but problems, found out the car has been wrecked and the paints starting to peal, told was traded in by sales manager, car came from Florida after two owners, major oil leak, parking assist stop working, car was… wrecked my fault for trusting and spending close to 40 K on junk
Thank you for taking the time to share your experience with us, Stephanie! I am discouraged that you had an initial difficulty, but I'm glad to hear that things have been smoothed over by Lisa. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Chris Smith | GM
by jimcolemanjag on 10/24/2014