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Customer Reviews of Jim Coleman Honda

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570 reviews
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  • 2024 Honda Passport

    5 out of 5 starsby nadialena on 02/02/2024

    We bought a used Honda Ridgeline from this dealer last year, and we’re so happy with the transaction that we didn’t hesitate to come back when we needed to replace our old SUV. We called Mike directly because we he got us a great deal last time - and he came through again, both with the new car pricing and a more than fair trade in value. We’ll definitely be back for our next car purchase, too!
    • Hi Nadialena. Thank you so much for the 5 star review regarding the purchase of the pre-owned Ridgeline. We certainly appreciate the repeat business and for the nice words about Mike. Of course, please let us know if we can assist you with any sales or maintenance needs in the future. Thanks again!

      by Jim Coleman Honda on 02/12/2024

  • Service for Honda Accord

    5 out of 5 starsby PeterDM on 01/29/2024

    My service advisor, Jose Lara, did an excellent job. He was very patient and understanding of my many questions.
  • Good experience

    5 out of 5 starsby deankirby on 01/12/2024

    Arbaz Ayub, my sales guy and Tiffany Lipscomb, the finance lady made my purchase at Jim Coleman Honda a breeze. I travelled 220 miles from northern New Jersey to Maryland to purchase from Jim Coleman Honda.They had the exact vehicle I was searching for, and at a fair price. It was a pleasure dealing with them.
  • Highly recommend

    5 out of 5 starsby Sai Sachin on 12/19/2023

    We had a wonderful experience at Jim Coleman. Everyone was courteous and professional, but especially want to thank our salesman Sam Chads who was super professional, very responsive, and extremely kind. Would definitely refer friends/family.
  • Service oil change and tire rotation

    5 out of 5 starsby Shawnie on 12/17/2023

    Everyone was nice. Services was fast. Service man explain everything that was done and have update on vehicle.
  • Repair of Vandelized Car

    4 out of 5 starsby Honda repair on 12/04/2023

    Needed repairs to damaged car. Sales representative was professional and responsive to customer need. Did a nice job maintaining communication with Insurance Company and customer so that estimated time to complete repairs was clear. Only slight additional delay when disabled car horn was not detected immediately by customer repair folks.
  • Odessey owner

    5 out of 5 starsby GeorgeDaniel on 11/10/2023

    Great service Both at Tims were very helpful
  • Miss Buchanan

    5 out of 5 starsby Barbara on 10/31/2023

    Excellent service! Purvis is great! He is the reason I keep getting my car serviced at Jim Coleman. He makes the experience easy. No long waiting time.
  • Review

    5 out of 5 starsby MrMurdoch on 10/20/2023

    First time here! Great service! Another Honda dealer had recommended all kinds of repairs/upgrades, but these folks said everything was fine! Will be coming back!
  • Wonderful Sevice

    5 out of 5 starsby Carolyn on 10/18/2023

    The service was incredibly quick and they did a great job.
  • Mr

    5 out of 5 starsby Jack Chang on 10/16/2023

    Cliff Webb is nice guy
  • Good service

    5 out of 5 starsby Jim_honda_re on 10/16/2023

    I came to Jim Coleman Honda to look at a number of used Hondas and ended up purchasing one. They did a nice job maintaining an atmosphere of helpful service without too much pressure. Very friendly and accommodating at all levels. My only complaint was how long the process took, but I think part of that was that it was a sunday.
  • Service appointment

    5 out of 5 starsby Lisa Jones on 10/06/2023

    The service appointment was great went well. Everything was done timely Purvis is always very helpful and offers recommendations for what needs to be done. He is very conscientious and always has your best interest whenever I’ve made an appointment through him.
  • Quickly resolved an unusual problem

    5 out of 5 starsby Megan C on 10/05/2023

    Hi. My new CRV had an unusual problem. Cliff, my service advisor, was an absolute pleasure. He immediately jumped on the problem, taking a ride with me so I could reproduce the problem for him and another technician. He gave me a loaner car while he tapped the collective brainpower of a national network of service technicians. By the next day he had fixed the problem and seemed to find joy in solving it. It made it a pleasure working with him!
  • Maintenance checkup

    5 out of 5 starsby DiannVe on 09/12/2023

    Gave a logical estimate on time to complete and was pleasantly surprised that was done, much more quickly and efficiently
  • Great service. (Always!)

    5 out of 5 starsby Maria L. on 08/23/2023

    Same staff have handled my car for almost 10 years. I have recommended them to anyone new to area.
  • A pleased President’s Club customer

    5 out of 5 starsby FondaHonda on 08/04/2023

    This visit was a B1 service on my Honda. Cliff always takes good care of me and I was greeted and serviced in an hour. Thank you for all that you. I was a pleasure working with you.
  • Jim Coleman Service Review

    5 out of 5 starsby Peterdm on 08/04/2023

    Excellent service by Jose. Thoroughly answers questions.
  • Care for Customers

    5 out of 5 starsby Kathryn on 08/03/2023

    You can tell at every step that they care for their customers. From the shuttle service to clear communication, they make the process seamless.
  • AudioGenics

    5 out of 5 starsby AudioGenics on 06/30/2023

    Incredible experience Having your vehicle serviced and not feeling nervous or anxious.
  • Emergency service

    5 out of 5 starsby Bill Hunt on 06/29/2023

    I had an emergency service because I had a front tire with a slow leak and was going out of town in two days. Cliff Webb helped me get the problem diagnosed and then arranged for the repair the next day. Saved me a world of worry. Kudos to Cliff for being the responsive service technician that he is.

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About our dealership

Mission Statement

It Is Our Stated Policy ... To Treat ... Every Visitor ...To Our Dealership ... As An Honored Guest ... In Our Home ... EveryDay ... EveryTime ... Without Fail ... No Exceptions.

We appreciate you taking the time today to visit our Honda dealer web site in Clarksville. Our goal is to give you an interactive tour of our new and used Honda inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.

At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries you may have.

Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area
Languages Spoken (6)
  • English
  • Ukrainian
  • Russian
  • Chinese