Customer Reviews of Anderson Honda
Review type:
This is where you want to buy your next car!
5-star service
by Dena on 06/10/2022Greeted right away--car was whisked off to begin the work immediately. The service technician answered all my questions and had even helped me on the phone before my appointment.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Service experience
by Jeffrey on 06/04/2022Everyone was courteous and professional my experience was very pleasing Thank youJeffrey, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Anderson Honda provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda - ROCKS
by Denise on 05/18/2022On time - the staff seem to keenly updated on car issues Scott is fantastic...... He give you his honest opinion on repairs.Thank you so much for taking the time to share your feedback with us, Denise! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Honda Ridgeline Purchase
by Ernest on 05/01/2022My sales and business representatives were friendly, knowledgeable, and not overly aggressive in sale negotiations. The sales team were able to locate the vehicle of my choice from another Honda dealer which enabled an earlier… delivery. They made the selection, purchase, and after purchase of a new Honda Ridgeline a pleasant experience.Ernest, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our sales team treated you with the respect you deserve. Congratulations on your new Honda Ridgeline! If there is anything else that we can do for you, please don’t hesitate to reach out. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Comment
Anderson Honda
by Thomas on 04/24/2022timely and efficent--Jerard was great--took control from time I pulled in and knew what needed doneHi Thomas, and thank you for this great review! We're happy to hear that Jerard took care of you! They are a great asset and we appreciate all that they do. Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Best dealership
by Lisa on 04/22/2022Everything is easy and everyone is so nice! The process from start to finish is the way car service should be. Nothing is hidden and everyone is transparent about what needs to be worked on and what has been done.Lisa, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Quality Service
by Todd on 04/11/2022Service was prompt, friendly, and facilities were clean.To say thank you is not enough, Todd! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Anderson Honda again! Sincerely, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
First oil change and checkup for 2022 Civic
by Elyse on 04/08/2022Dwayne Miller , service advisor, was polite and very helpful, waiting area comfortable, ladies room clean. Dwayne kept me informed of the work on my car.To say thank you is not enough, Elyse! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Anderson Honda again! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Good Experience
by Laura on 04/04/2022It was low pressure and the sales agent really listened to what I was looking for. Didn't just sell me a Honda, we looked at a couple of other brands. I ended up going with a new honda as the price difference just wasn't worth the milages… on used cars.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Anderson Honda!!
by Mark on 04/01/2022The folks at Anderson Honda are so wonderful. They made my car buying experience so great. Very very impressed with this place. I feel they did everything in their power to give me the best deal and the best overall experience. Best… experience EVER for me purchasing a car! Can't say enough about them!Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Anderson Honda. Please feel free to contact us if you have any questions on your new purchase. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Friendly, knowledgeable sales rep.
by Jane on 03/30/2022Friendly, knowledgeable sales rep.We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Anderson Honda, we value our customers and we look forward to seeing you on your next visit. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson is the BEST
by Christopher on 03/29/2022This is the 4th car we have purchased from Anderson Honda and our sales rep Jim Kelly (2 purchases, and 2 leases). Jim is the best, hands down. Jim listens to the buyer, and answers the questions, all of the questions. Anderson has been… fantastic to work with in keeping our cars running as well. Excellent service department, excellent finance department.Christopher, it was a pleasure to read about your fourth car-buying experience at Anderson Honda. Congratulations on your purchase! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jim provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Anderson Honda is just simply great
by Holly on 03/15/2022I just bought a car from Anderson (Honda CRV Hybrid) and I just can't recommend them enough! The process was seemless, there was no dealer upcharge, the car arrived early, and the incredibly friendly and professional staff made the process… seemless. The trade in value was comparable to other venues and I was nurtured through the entire process of purchase with care and acumen. I continue to buy through Anderson because of their outstanding service department. If you're thinking about a new car, don't look further than Anderson! Big shout outs to Erick, Dustin, Scott and to Bert for having the patience to guide me through all the bells and whistles of a smart car. Despite the learning curve, you made it easy. Thank you!Congratulations on your new Honda CRV Hybrid vehicle, Holly. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Erick, Dustin, Scott and Bert were so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
My new Honda Ridgeline experience - Awesome !
by Kraig on 03/08/2022Team effort. Eric , low key salesman. Chris, excellent follow up on details and the complete tech tour of the new vehicle. Mike shopped the oan and Dustin was concise and efficient wrapping things up. Very pleased.Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Great Service
by Jonathan on 02/25/2022Polite, Professional and CourteousJonathan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Fair Deal No Pressure at Anderson Honda
by Edwin on 02/14/2022Fair price without markup. No pressure. Honest answers to our questions. Friendly sales force.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Nice experience
by Carol on 02/12/2022I had an appt and was seen promptly. Everyone was courteous and helpful. I waited for my service to be completed in the comfortable waiting area and enjoyed a nice cup or coffee.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Good Experience
by George on 02/10/2022Both Mike Fiore and Mike Kniskern were professional and thorough.We cannot thank you enough for this glowing review of our service center, George! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda is the best !
by Robert on 02/01/2022Very quick and easyRobert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda Service
by Mary on 01/30/2022My service advisor, Scott Reda, is always knowledgeable, patient, explains everything, and always tries to save me money. I really appreciate his expertise.Thank you for this amazing review! We really appreciate your business. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Great customer service
by Vanessa on 01/28/2022The Service , rep was very professionalThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
We're Going the Extra Mile with Anderson Advantage! Save in every way when you purchase a new Honda from Anderson. Receive 1 Year of scheduled maintenance at NO CHARGE, includes oil changes & tire rotations! Plus, you will have the option to extend your Advantage and lock in today's pricing for multiple years.
Includes:
*Lube, oil & filter service
*Tire Rotations
*Top off all fluids
*Multi-point inspection
*Battery inspection
*Complimentary car was
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you, Stacy, for your wonderful review! We're thrilled to hear that Jerry provided you and your husband with such comprehensive support during your visit to Anderson Honda. Our goal is to ensure every customer feels informed and valued, and it's great to know Jerry delivered that experience. We look forward to welcoming you back for your next visit! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
by Anderson Honda on 04/21/2025