Don White's Timonium Chrysler Jeep Dodge Ram
Customer Reviews of Don White's Timonium Chrysler Jeep Dodge Ram
Review type:
Great, will definitely be buying my next car from them!!
Great, will definitely be buying my next car from them!!
by John on 08/17/2024Everything was simple, didn't feel pressured, and the extras that come with your purchase such as free lifetime oil changes, car washes etc.Thank you, John! We're thrilled to hear that your experience at Don White's Timonium Chrysler Dodge Jeep Ram was simple and pressure-free. We take pride in offering great perks like free lifetime oil changes and car washes to our customers. We appreciate your feedback and look forward to seeing you next time! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Amazing dealership!
by Snarkyable on 08/24/2017The process begins with quality products, and then good old-fashioned American trust. We just purchased our third vehicle from Don White's Jeep. - all from the same amazing sales person we rely on and trust, Barnett January. Barnett takes… care of every aspect when purchasing a vehicle. He knows the product line through and through and works with their financing department to shop for the very best deal if you have to finance. Our Jeeps are regularly serviced at the dealership, with full confidence and outstanding customer service.You have been doing business with Barnett and Don White's Timonium Chrysler Dodge Jeep Ram for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Don White's Timonium Chrysler Dodge Jeep Ram Team
Amazing!
by BGetachew on 01/07/2017updated 01/13/2017Friendly & Efficient! Sebastian was very professional and worked with the figures I provided. They gave me the perfect deal for me.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Regards, Don White's Timonium Chrysler Jeep Dodge Ram Team
My third time back. Wouldn't go anywhere else.
by Deb_____ on 01/01/2017updated 01/13/2017Justin was very knowledgeable and personable. The entire team made it a good experience. There was not a lot of pressure. It didn't turn into an all day event. Everything was done as quickly as possible and in a professional yet friendly… manner.Your great feedback truly made our day, Deb_____. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Regards, Don White's Timonium Chrysler Jeep Dodge Ram Team
Great experience
by ReelReasonable on 12/22/2016updated 12/30/2016The staff at Don White's Timonium Jeep is always friendly and courteous. The car was ready at the time it was promised.Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Smyth's
by Hrb2012 on 12/21/2016updated 12/30/2016The friendliness of all the employees and the salesman that helped us. Justin taylor was great with helping us and getting us in our new jeep.Thanks for your outstanding review! Were very happy to hear that Justin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Don White's gets service right
by towiannipeke on 12/20/2016updated 12/30/2016on time and done right. manager Mr. Carroll and James Johnson are very sincere and know what they are doingThank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
work at Don White's
by JoeThWa on 12/16/2016updated 12/28/2016James Johnson as always was very helpful. The work was completed properly & in the time that I was promised.Thanks for your outstanding review! Were very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
quick service
by 361tews on 12/15/2016updated 12/28/2016I was an add-on, last minute appointment, and was able to be seen right away. The car was checked out and the problem was resolved very quickly.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Don White's Timonium Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Another Don White's Experience
by CJSJEEP2 on 12/15/2016updated 12/28/2016Justin Taylor and Randy were very professional and a joy to deal with. It was a pleasant experience. This is the second Grande Cherokee I have purchased from Don Whites'; both times Justin Taylor was our salesperson. Both Justin and… Randy are great assets to your dealership.Thank you for leaving us this great review. We are very happy to hear that Justin and Randy could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Great Service, always!
by LKa0410b on 12/15/2016updated 12/28/2016Always helpful, always friendly! Don White's always finds the time to schedule my jeep when it works best with my schedule!Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Love My New Chrysler 200
by pagirl1964 on 12/15/2016I appreciate the negotiations weren't the typical stressful and long drawn out process you usually experience including Jones Chrysler I visited before Don White's. Justin, the salesperson, was so personable, knowledgeable of the car… features we were interested in and made the entire process from start to finish easy. Don White's should be proud of having such an exceptional salesperson representing their dealership in such a positive, professional manner.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Justin was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Visit on 12/2/16
by Fayetta3 on 12/15/2016I like the way I was greeted upon my arrival. I also like the fact that I was assigned a Service Manage who handle my experience from beginning to end. I was also told what my next service visit will be and the cost of the services.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Don White's Timonium Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Service on my Town & Country Van
by vanowner6 on 07/08/2016I experienced a problem with my engine block indicator light. James Johnson, my service rep, had the problem investigated and repaired in the same day. He has provided excellent service over the years that I have had the van.Outstanding Service & Servic Reps
by Brizi25 on 06/29/2016I bought my Aspen from Don Whites Chrysler in Timonium, MD. I love this SUV! James has been my service rep. He is very thorough, explains the service and maintains timely communication. While in truth my car has not had any major problems… but when there has been an issue, James and the very professional service team gave me good advise. There is not one person that I have met on the staff that has not been cordial, professional and go out of their way to be helpful. My Aspen has been serviced at Don Whites Chrysler since 2007. I am confident in their service, the professionals I have worked with their interest in my car and my safety in it.Edmunds Price Promise is a joke at Don White's
by eizumchenko on 06/02/2016While looking for a new Jeep Cherokee I have used an Edmunds Price Promise tool. I ound a right car for a very attractive price, printed the certificate and headed to the dealership. when I showed then them the printouts, the dealers were… literally holding their laughter. They said it is just a promo aimed at bringing people to the dealership and nothing more then that. Basically, these Price Promise certificates are not worth the paper they are printed on. Edmunds should either discontinue the Price Promise program or enforce it. Very misleading and disappointing. Eugene.Hello Evgeny, Let me begin by apologizing for the confusion with the Edmunds Price Promise. We did not mean to misguide you, and the price given is very real, but there are some qualifications that you must meet. I am sorry that we could not come to an agreement. Thank you, Michael Campagna Director of Sales (410) 666-9600
I appreciate the response, but in my opinion, the Price Promise prices are not real unless they are honored by the dealership. Let me ask you this, how exactly the Price Promise is different from the ePrice posted of your webpage? If there are no differences, this program should not be called "Price Promise". If this program is indeed different from the ePrice (which is simply bait and switch tactics), than I would like to learn more about the differences. The bottom line, Price Promise prices are not honored, unless you qualify for ALL possible incentives (which most of the customers won't). Meaning that the Price Promise program, which is actually partnerships between Edmunds and the dealer, is absolutely useless for the customer.
Easy Purchase!
by seitz7175 on 05/22/2016I was price shopping for a 2016 Dodge Ram but they made an offer I couldn't refuse and left with a new truck. Thanks Keenen.Warranty work
by ramowner1 on 05/01/2016Patrick Hennessy was my service rep and did everything he could to make my experience the best it could be. He arranged my loaner car because of the work that needed to be done. It looked like it would be the following week before I got my… Ram back but he called that day to come pick it up. Even though Don White Chrysler is 40 miles from my home I wouldn't hesitant to have all my service work preformed there. Dave R.Quick & Easy
by bobbyz110 on 07/23/2014Very quick and easy purchase. I locked-in a price through email and came in to make the purchase. Agreed on a trade value for my current car, and was offered financing below what I had secured for myself. I had a somewhat unusual trade… request because I wanted to keep some items from my old car, and have them moved to my new car. The dealership was very accommodating. This was my third purchase from Don White's, and the easiet purchase to date.Streamlined
by 360View on 06/28/2014After an exhaustive search for a truck, I ended up finding a Ram at DW's where Sean F made the sale of the 2500 to me a streamlined and efficient process for me. Many Thanks, R.T.HPerfect experience buying used Toyota
by dimm0 on 11/30/2010I found the used 2004 Matrix in internet, called the dealership and scheduled the test drive one hour later. I liked the reasonable price matching the vehicle year and condition. The sales manager (Sean Fitzpatrick) answered all my… questions, allowed me to testdrive the car both on the street and highway, gave me time to see everything I wanted in the car and was not pushing me to this purchase. Finance manager was a little pushing about ordering the extended warranty, but they sent the revised quote with no warranty to my bank by fax when I asked for it. Next day I came to buy it. I took the car to make the independent check by a mechanic, who found a couple small issues not affecting the overall perfect condition of the car. The car was cleaned inside and outside and has the best condition possible for its age. All the questions I asked by phone were fully answered. The sales manager was available all the time. The buying process went smooth and easy, with no issues and perfect attitude to me as a customer. I've got the car I wanted for the price I wanted to pay for it.
Jeep Grand Cherokee
Jeep Wrangler
Ram 1500
Jeep Grand Cherokee L
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thank you, John! We're thrilled to hear that your experience at Don White's Timonium Chrysler Dodge Jeep Ram was simple and pressure-free. We take pride in offering great perks like free lifetime oil changes and car washes to our customers. We appreciate your feedback and look forward to seeing you next time! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
by Don White's Timonium Chrysler Dodge Jeep Ram on 08/19/2024