Fitzgerald Chevrolet
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Customer Reviews of Fitzgerald Chevrolet
Review type:
Our go-to dealership
by Joyous14 on 04/16/2025
Whenever we need a car Fitzgerald is our go-to dealership. They always have a great selection and their staff is always top notch. We’ve tried other places and they just don’t compare. Now we won’t go anywhere else.
28 reviews
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Good deal
by Rdockery on 12/21/2015Kim K was a huge help in getting us a great deal and making the process fast and easy. Highly recommended!Excellent car buying experience
by knothead1 on 04/15/2015I generally don't write reviews, but I had to share about my wonderful, painless experience purchasing my Chevy Cruze. Alex C was incredibly patient and took the time to go over all the car had to offer, which was a good amount of time… since I am not electronically inclined when it comes to OnStar and the Satellite radio. We test drove the car, I loved it, but I still like to sleep on making large purchases. When I asked to take 24 hours to decide, he didn't try to pressure me into making me decision right then like most sales people do. He gave me the 24 hours to decide. The following day, I had a couple financing questions. He made sure that I had all the information I needed before coming back in to buy the car (which saved A LOT of time). I was in and out in less than hour when I came back to do the final purchase. I give Alex my highest recommendation for anyone looking to buy a new vehicle. His patience and willingness to help makes the whole experience more enjoyable.Dedication to customer satisfaction
by BAGraff on 05/10/2014updated 04/25/2025This review is to offer my highest recommendation for Brian R, sales person at Fitzgerald Auto Mall in Frederick, MD. I made several trips to the dealership while looking at cars and every time Brian met me with a smile and courteous,… friendly treatment. Brian has a knack for understanding what a customer wants and does everything he can to accommodate that person. If he does not know the answer to a question he makes no pretenses, but researches the answer in a timely fashion. He does everything possible to find exactly the right car for the customer without being pushy or exerting pressure to buy. Brian Robinson is by far the best sales person with whom I have ever dealt. And for those who feel they are no longer important to the dealership after the sale is made, Brian will change that sentiment. He continues to make follow up calls, and to take actions to ensure that his customers are completely satisfied. Because of Brian's outstanding customer relations and dedication to customer satisfaction I will shop only at Fitzgerald from this point onward.New Car Happiness!
by theburkes on 05/06/2014updated 04/25/2025We had a positive experience at Fitzgerald and are excited about our new Chevy Traverse. Andrew L was an excellent Sales consultant-- super friendly, helpful, quick to respond to our questions via email, phone , and text, and a pleasure to… work with. Manger Mark and finance guy Justin were also great. I generally do not enjoy the process of buying a new car-- always feel like there is scheming going on-- but this time it was actually pretty painless thanks to these gentlemen. We did have one mistake during our car purchase process and as soon as we brought it to their attention Mark and Andrew made it right. I only point this out because it really showed us that they were honest and stood behind their claim of sales and service with integrity. We could not have asked for a better outcome. I would recommend Fitzgerald to friends and family and would especially recommend that you ask for Andrew when you arrive and Mark and Justin as you work through the process. Jenny BurkeThanks for choosing Fitzgerald's! Enjoy the Chevy Traverse; it's a great car!
Excellent Experience
by Katebug04 on 04/01/2014updated 04/25/2025I have always had great experiences at Fitzgerald. My husband and I have bought a total of 3 cars from them and they have always given us a fair price and have treated us well. Andrew helped my husband and I buy a Chevrolet Equinox and it… was the first vehicle that we drove and we fell in love with it. I felt as though Andrew was honest with us and answered all of our questions that we had. I had traded in my vehicle and they gave me over what my car was actually worth, which certainly helped us make up our mind. I would definitely recommend Fitzgerald to anyone.Thanks for posting. We are happy that you had such a wonderful experience with Andrew and our staff. We'll see you again next time!
Awesomeee!!!!
by brittcrich on 09/10/2012updated 04/25/2025My salesman, Matt Lewis provided me with great service and took care of all our needs including a special detail service at a separate time since we were in a rush. The service was fast, professional, and compitant! I love my 2012 Chevy… Cruze and would recommend this dealer to many. We will be back!!!!fair and quick turnaround
by lholm1 on 09/21/2013updated 04/25/2025Bought my van over 10 years ago from Fitz. Got a fair price with no haggling, and the service department has been friendly, fair and quick. Just crossed the 100M mile mark, and have had no major problems. recommend this dealer.
Chevrolet Silverado 1500
Chevrolet Trax
Chevrolet Trailblazer
Chevrolet Traverse
About our dealership
We will pass on your kind review to Brian. We do hope you enjoy the new vehicle!
by clstevenson2 on 05/28/2014