Criswell Nissan
Today 9:00 AM - 8:00 PM
Customer Reviews of Criswell Nissan
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27 sales reviews
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Loving my Rogue!
by teamnissian on 05/30/2012updated 04/28/2025I just recently purchase a 2009 nissian rogue and I am very please with my purchase. My sales clerk Kwame was very professional and made sure I was comfortable with my vehicle. He took his time and listen to me and help me find a car that… was suitable for me and within my budget. His hospitality was impeccable and I felt welcomed each time I came to the dealership. I appreciate everyone there who took the time out to help me and assist me. I really feel like I made a good choice this time. Kwame and DAvid both made trading in my car a painless process. Thank you Criswell!Great sales experience
by chezjuan on 09/30/2011updated 04/28/2025I have actually gotten two cars from this dealership in the past 2 years - one purchase and one lease. Both times, I had friendly service and they worked with me to find the car that I wanted, rather than pushing me to buy something that… didn't fit my needs. They were willing to deal, and both times I was able to leave satisfied with my experience and very happy with my purchase/lease. They gave me a fair value for my trade-ins both times. Their sales staff answered my questions and took the time to familarize me with the features in my new cars after the purchase was complete. All in all, they are a great operation. When I am ready for another car, they are first on my list.Highly recommended. Fantastic experience.
by dmhenderson on 03/28/2012updated 04/28/2025I set out on a quest to factory order a NISMO 370z last November and Criswell Nissan was more than accomodating. Despite the fact that Nissan Japan delayed delivery several times, Dante Marino and the rest of the Sales staff were more than… willing to put up with my endless questions. My vehicle was finally delivered last week and it was everything I had hoped. Criswell even warranted aftermarket parts with my purchase (intake, DLR kit). Absolutely fantastic - they held my hand through the entire process, honored my USAA price and really made the entire ordering process tolerable. Not at all what I have come to expect from car dealerships/salesmen. The entire experience was stress-free with exceptional communication and feedback from the dealership (even when the news wasn't good). If you're in the market for a Nissan, check out Criswell. They're worth the trip.A Preferred Dealership Indeed
by dodnurse on 06/19/2012updated 04/28/2025What made me want to go for broke and drive to Germantown to purchase the JUKE off the showroom floor was when the sales team included terms in their e-mails such as: "earning my business, thank you for accepting this e-mail, I received… your voicemail thank you for your call," and my favorite: "I understand that we are a little out of the way, but there is a reason why we are the prefered USAA dealer." It's true. There is a reason that they are the preferred USAA dealer, and I got to witness it from start to finish this evening. Kwame was exceptionally accommodating! He made me feel as though he truly shared in the new car purchase excitement along with me, WAY before I said "I'll take it." Swann was very patient with me and shared that he is a veteran and fellow USAA member himself. That meant a lot to me. I felt like I was amongst family. Finance Manager, Krystie, was especially kind and patient with me and makes miracles happen in her office. Thanks Krystie! Last but not least, Gary is very special to me because although he had to leave for the day, he left word and made sure that I was taken care of, as promised. Each associate was sure to remind me of that throughout the duration of the transaction. I couldn't be happier with my purchase. Thanks Criswell Nissan team!Absolutely thrilled
by NissanJukeSV on 12/22/2012updated 04/28/2025I am thrilled with everything - purchase price, personalized service and dedication to customer satisfaction. Unexpected surprise. Dealt with Adam H., Mike P. and Krystie Z.Best prices in the area
by mrraja on 06/10/2012updated 04/28/2025This is our third purchase from Criswell Nissan in last two years. Last year I purchased a Nissan Sentra for myself and another Sentra for a family friend from these guys (From a different Sales person though). This year my sister bought a… Rogue from these guys, and I have to admit BEST PRICES IN THE MD VA AREA.... Eric (Our Sales Person) was helpful and was willing to make the transaction. He made every effort to get us the best price possible, and after shopping around in the 50 miles radius, I have to say that no one was able to beat his price. Some did come close to Criswell's price but NO ONE was able to beat it. In fact, a couple of dealers openly admitted that the price that Eric quoted was unheard of, and if he is willing to sell the car for that price, and if the car is brand new, not a demo, take it. So, if you are looking for a Nissan and you are nearby Criswell or are willing to drive there, I will say, give them a call, or send them an email. I have a feeling that there price might be the lowest you will find. And NO I do NOT work for Criswell, or work with Criswell, or have stocks in Criswell, or am related to anyone at Criswell. I have absolutely no personal link to the company or any of its employees. Just a happy car buyer who got two great buys from them. Oh yeah, just one thing, call Eric, dont email him too much. I think he prefers talking over typing.... :)
Nissan Sentra
Nissan Kicks
Nissan Frontier
Nissan Pathfinder
About our dealership
Family owned Dealership since 1974. We are driven by our Customers. Complimentary First year maintenance for all new Nissan and Certified Pre-Owned Nissan financed with NMAC.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (2)
- English
- Spanish
Agree that Criswell is an above average dealer. However, I must question any suggestion a "miracle" happened in the F&I office. The only "miracle" in an F&I office, even at Criswell, is if the customer made it out of the office without suffering any damage. Even at this dealer a person must be vigilant in the F&I office. On my last purchase, Criswell's finance person tried to inflate the monthly payment by $15 by including some "extras" which he assured me everyone takes. Of course, $15 a month for 60 months is another $900 in profit for Criswell, hardly a miracle.
by billy3554 on 09/04/2012