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Customer Reviews of Leonardtown Ford

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31 reviews
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  • Excellent Service by professional staff

    5 out of 5 starsby orion72 on 09/23/2015

    Just a maintenance appointment for my 2004 F-250. The work was completed ahead of schedule and I was contacted promptly for pick up. The cost of the work was satisfactory and everything met my expectations.
  • Leonardtown Ford Review

    5 out of 5 starsby PTaylor2548 on 09/09/2015

    I purchased my F150 at Leonardtown Ford and was very happy with the experience. I also take my truck to Leonardtown Ford for all it's maintenance as I can trust the mechanics there to do the job right the first time.
  • Great experience !

    5 out of 5 starsby Fast1976_truck on 08/01/2015

    Went in and was surprised by the staff the manager that helped me 10 years ago with my mustang was back and seems to have made it a much nicer place it has been renovated and staff was very helpful! Great experience!!
  • Amazing!

    5 out of 5 starsby HappyB31 on 08/01/2015

    Leonardtown Ford has an awesome sales staff and mentality. They aren't like typical car dealerships. I was not pressured into making my purchase. The used car department gave me all the information I asked for and then some. The finance manager thoroughly explained every piece of paper and why it was important so I knew what I was signing. I will never buy a used car from anybody else. They bent over backwards to find the vehicle I wanted, obtain the best financing possible, and keep me at the payment I knew I could afford.
  • Fantastic Experience

    5 out of 5 starsby Kyle_Quade on 08/01/2015

    By far the best car buying experience I've ever had. The sales manager Eddie and Travis was very helpful in the purchase of my fusion.
  • Great Sales Experience

    5 out of 5 starsby slly1969 on 01/21/2015

    When we bought our car Richard was very easy going and wonderful to have as a sales person, no pressure at all. The Manager John went out of his way to ensure that everything on the car was in tip top shape. Due to having to order parts for the car it had to go to the service dept twice. Both times John and Richard ensured a loaner car was available for us the entire time the car was being worked on. We will return to Leonardtown Ford.
  • Great Service

    5 out of 5 starsby chris_h_85 on 01/21/2015

    I went to Leonardtown Ford, looking for a used vehicle. Ricky in sales did a great job in helping me find a car that I liked and was comfortable with buying. Ted in finance helped me get an affordable rate, and payable monthly payments. The sales manager for used vehicles, John, was able to answer any questions that I had. Overall I had a good experience at Leonardtown Ford used cars. All of the staff was friendly and helpful.
  • Shop Another Ford Dealership - Not Leonardtown Ford

    1 out of 5 starsby todd87 on 01/09/2015

    I stopped by Leonardtown Ford and met with Sales Woman Jesscia, who was nice and pleasant. In short, I spoke with Brad and told him I was interested in a truck I saw on their website. He said he would look that truck up and work up the numbers. Brad called me back and said he located a better truck and I told him to work up the numbers. He said he would call me back - after days of waiting I called him. Apparently, Leonardtown Ford did not want my repeat business. Their communication was bad - very bad. Not to mention that I never had a good expereince with their Service Department, either. Honestly, I am glad I did not buy from them and that I no longer have to deal with that dealership! I went to another dealership and purchased what I wanted, got a great rate and low payments and was in and out in less than 2-hours! It pays to shop around that is for sure. Leonardtown Ford needs a lot of improvements in their Sales and Service Departments.
  • Worst Dealership in Southern Maryland

    1 out of 5 starsby hemi5 on 08/15/2009

    Please do not go to this place unless you want ripped off. They didn't listen to me at all and I was basically bullied into buying something I hated and promised a payment that they couldn't get me. After the sale this place ignored me. Literally, I went to the dealership the next day and they acted like they had never seen me before and wouldn't speak to me. Why shop there anyway? They have a terrible selection and they don't listen. They just want to take as much of your money as possible and never speak to you again.
    • I wonder if they are owned and managed by the same people that run PF Ford. Sounds just like my experience.

      by runaway1 on 12/06/2010

  • Ryan Murray - Wonderful Salesman

    4.6 out of 5 starsby sux2bu2 on 05/30/2008

    In my wildest dream, I would never think buying a car would be fun and relaxing. But it was. Ryan Murray was a down-right nice guy. He was professional, well educated on the various cars, and had a wonderful sense of humor. Ryan is the best car salesman I have ever had the pleasure of purchasing a vehicle from. My husband and I are Mustang Fanatics. We walked into the Dealership justs wanting to look at the new Mustangs that are out. Of course, the new limited edition Bullet Mustang was calling our name. We fell in love with it. Sitting next to it was the New Cobra 500. WOW!!! Ryan new his stuff. He explained every detail of both cars. We were so excited, we filled an application out with our Credit Union and are awaiting for the approval. Ryan also explained the rebates and financing through Ford Credit. We were totally amazed at how much information he knew about all the benefits of the vehicles. We have recommended Ryan Murray to our friends and family. We even took his business cards so we can hand them out to co-workers and friends.

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