Customer Reviews of Heritage Chevrolet Buick
Review type:
Awesome!!
Awesome!!
by Cward on 04/22/2025Shout out to Ed Wojcik for hooking me up with a sweet deal on this amazing Jeep Wagoneer and VW Jetta!!! If you are the market for a new car, I HIGHLY recommend Ed, I cannot say enough great things about him, this my 9th car I've purchased… from him and everytime is better than the last. Great experience all around!! Thanks Ed!!Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Issue resolved - miscommunication
by Mr Baylor on 04/14/2025If you do not live close to the dealership they will not honor their own warranty!! Vehicle owned 21 days with 340 miles put on it and fluid started leaking from the motor. When contacted they said it’s my responsibility to get it to the… dealership knowing I live 2 hours away. When I asked them to provide the fact in writing that it’s the buyers responsibility to get it back to the dealership I didn’t hear anything else from them. BEWARE OF THEIR WORTHLESS “WARRANTY” Update April 2025: It was communicated to me that the vehicle had to be brought back to the dealership - however - that seemed to be a misunderstanding. The GM called to get the issue straight. He was so helpful & understanding & apologized for the mix up. He assured they would take care of the issue and encouraged me to do what I was comfortable with to get it resolved even if it meant taking it to a Chevrolet dealer closer to me. I was so relieved he called!! The dealership overall is great. The buying experience was great & their willingness to go above & beyond to honor their warranty & ensure I do what’s best for me speaks for its self of who they are!! Highly recommend.Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! General Manager, Eugene Papaleo, epapaleo@mileone.com, 443.352.6103
Recommend!!
by Mr Baylor on 03/23/2025Purchased a car today & my salesman was awesome! Shaun was great to work with and he went above and beyond to help me through the process. Ask for him for your next car purchase!! Calvin is also a pleasure to work with.Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Did I do that!!!
by William D Jackson on 12/06/2024updated 12/13/2024I love this dealership, the people who work here are real ones. I came with my tail in my hands, left with a brand new car, and assurity that good people indeed exists.Hi William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Get your car at Heritage
by Tom Curtier on 12/07/2024Mark Taylor was a real nice person to work with and did an overall good job. It was a pleasure working with him.Hi Tom, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Amazing customer service
by Christopher Goldman on 12/05/2024Ben did a wonderful job with helping my father get into his brand new 2025 Equinox Ev. My dad made a mistake with his previous car when changing filters but Ben was patient, understanding, and did everything in his power to get my dad into… a car that would make him satisfied. My dad is obsessed with his new car. Thanks once again Ben you’re the best!Hi Christopher, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chevrolet Buick Owings Mills so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.
Purchaser
by Will C Darrough on 10/26/2024updated 11/04/2024Ben was a pro from the first call to purchase. He never hid fees from me and had a personality from start to finish. He was refreshing. Thanks Ben.Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
Ben Foxman is the man!
by Catherine B on 10/24/2024Ben was awesome! Got me in and out of here in record time and I couldn’t be happierCatherine, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.
Buy From Ben
by Bill M on 09/09/2024Ben gave us a great deal and made the process super smooth. Next time we need a car, we're definitely going back to him.We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jerome Nelson - World Class
by Kevin on 04/26/2024I have purchased many vehicles from Jerome Nelson. After the first, I never worked with another dealership or salesperson. Now when I need a car, I just call Jerome and he picks one out for me. Most of my time at the dealership is spent… catching up with my friend. Someone that I look forward to buying vehicles from for many more years. - KevinKevin, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet, Buick! We sincerely value your business and look forward to your next visit!
Thanks to the Heritage Chevy Buick Team!
by Meghan on 04/06/2024Shaun, Shandly & John took great care of us today when purchasing our Silverado 1500! We will definitely be back for our next purchase. Very happy with the Heritage Chevy Buick team ☺️Meghan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellence
by Satisfied customer on 03/30/2024If you want to work with someone who exudes excellence and professionalism, you must go see Trey Lawrence today!Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Thumbs Up
by Berry Berry on 02/01/2024updated 02/27/2024Great job Mark. Working with you was on point and it was fun dealing with you. Maybe next time it'll work.Great service!
by Ihilliard on 02/01/2024Trumane provided excellent service with honest and effective communication! Very personable and friendly. Highly recommend!We're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet, Buick. Thanks for the recommendation, and have an amazing day!
Great Service
by Carlton on 01/31/2024Trumane was definitely a big help and provided great customer service. He answered all of my questions and I had a lot. He was very friendly and patient and I love how he conducted himself professionally.Carlton, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet, Buick. We sincerely value your business and look forward to your next visit!
Thumbs Up
by Judy on 12/31/2023Great job Mark. Your Customer Service was top notch. You made buying a car fun. Thank you again!Judy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Best place to buy a car
by Tuggie on 12/29/2023Got our second Equinox from Ed Wojcik at Heriage Chevrolet and will continue purchasing from him. He has a no pressure sales approach that puts at ease and makes the best buying experience we've ever had. Thanks EdTuggie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They really care!
by Brenda Palmisano on 11/18/2023Mark and Calvin at Heritage went above and beyond to make sure I walked out the door in a car that would make me happy and also be affordable. They really blew me away with how much they cared about me and finding the right fit. I am… forever grateful to them and their team for helping through this process! I would highly recommend seeing them if you’re in the market to buy or sell!Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet, Buick! Thanks again for the recommendation, and have an amazing day!
Best Car Buying experience
by Elodie on 11/07/2023Working with Trumane was a true pleasure. His remarkable patience and non-pushy approach, coupled with his extensive knowledge, made the entire experience from beginning to end truly enjoyable. Purchasing a car can often be a tiresome… endeavor, but this was far from the case here. The process was efficient and hassle-free. I wholeheartedly recommend Heritage and Trumane to anyone in need of a car.Elodie, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet, Buick. If you have any further questions, please give us a call. We're always happy to help!
Top Notch!
by Ali on 11/06/2023Thank you Mark, Calvin, Jay! Your hospitality, knowledge, and kindness are unmatched. Thank you for going the extra mile to make sure I could leave w/ the suv I really wanted. Hands down excellent service! I will be telling my friends and… family about my experience.Ali, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Undecided at first.. then left with a Chevy!
by Taylor G on 10/15/2023I recently had an exceptional experience purchasing my 2023 Blazer RS with Jerome Nelson. I arrived at the lot with a few options in mind. In advance, each vehicle was prepared for me to test drive. While inspecting/ test driving the… vehicles.. Jerome was very knowledgeable about the features and amenities of each vehicle. Despite a thorough examination of each of the vehicles I was interested in, I had not picked a winner. In true sales fashion, Jerome had been listening to the things I liked and disliked about each vehicle and asked me to test one more car. As it would turn out, this was the one that had the most features I liked and fit within the budget I set for myself. I would definitely come back to this location & recommend Jerome help you find what you’re looking for!Your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage Chevrolet, Buick and we hope to see you again soon!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Aurora Saccone on 04/24/2025