Prince Frederick Ford
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Customer Reviews of Prince Frederick Ford
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Bought a used 2016 f250
by ARuslander on 06/01/2024
Everyone there was a pleasure to deal with the salesman, finance, and service dept. Made buying the truck a smooth transaction. Thank you Prince Frederick Ford
59 reviews
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Bought a used 2016 f250
by ARuslander on 06/01/2024Everyone there was a pleasure to deal with the salesman, finance, and service dept. Made buying the truck a smooth transaction. Thank you Prince Frederick FordCustomer Service was EXCELLENT!!
by Laura G on 05/14/2024Wyatt, Sean and Lisa were all so amazing to work with!! Wyatt was able to answer all my questions and went above and beyond to get me into the car I wanted!! Lisa was so informative and helpful with the new Ford app. Sean helped me choose… the right plan that was best for me and was wonderful to work with! Such a seamless transaction and I will most definitely be recommending them to everyone. Thank you2023 Ford Explorer
by Dloveless on 03/21/2024Very friendly and competent staff at Prince Frederick Ford.Great sales team
by punklula on 02/07/2024Attentive salesman who understood my very tight schedule. Staff went out of their way to accommodate me and I was able to complete the sale within 2 hours. Great team!New Vehicle Purchase
by Fordman on 06/14/2023I have purchased 4 new vehicles from Prince Frederick Ford, this time a 2023 F150 Powerboost Lariat, every time it has been a smooth transaction. The staff are all great to deal with and treat you as if you are family.Quick and Easy
by Adam FordST on 07/27/2020The staff were very friendly. From the salesman to the manager everyone took care of all my needs and answered all my questions. One of the best experiences I’ve had buying a carPhone purchase during COVID
by NEWF150 on 05/01/2020Deal done over the phone. Everything ready when I got there and no issues!Prince Fredrick Ford
by J&EBlack on 11/22/2019updated 12/04/2019Purchase went smoothly - Dealer found the Truck I wanted and had brought in quickly.Great dealership
by Mark on 12/01/2019The Prince Frederick Ford Pre-Owned Center sales team treated me like I was the only customer. They worked with me to arrive at the best price for a used F-150. I highly recommend this dealership. They treat you right so you will consider… being a repeat customer. Ask for Cardell, he was great.A friendly, easy, and exciting car buying experience!
by Devona on 09/28/2018Our car buying experience was one of the best at Prince Frederick Ford! Our sales lady, Maegan was very honest, and experienced! She went out of her way to make sure we were satisfied and we walked away with a midsize SUV that suited our… needs. I will recommend family and friends to Prince Frederick Ford always and Maegan to help! Thanks guys for making us happy!!2018 Ford Mustang
by Patti on 09/18/2018We have bought several vehicles from this dealership. Very professional and knowledgeable. John was our salesman and was very knowledgeable. Mark and Josie are also very professional and pleasant. Will definitely shop here again.Easiest Truck Purchase
by Trisha G. on 08/02/2018Gerald was great to work with. I think we test drove every truck he had on his lot (and them some). He was patient and when we made our decision he made the buying process the easiest I have ever been through. We had a few things come up… in a few weeks after the sale and Gerald took care of them right away. Thanks Gerald and Prince Frederick Ford!Horrible Customer Service.
by dissapointed on 06/13/2018If I could give them zero stars I would. Mark sold us a brand new car and was unprofessional through the whole process. We moved to New York and the car started making awful noises. Took it into the Ford dealership up here to find out that… the blocks they put on the car to transport it to dealerships were not removed and the shock absorbers for both front wheels were cut in half. Mechanic up here in New York told us that if we had driven it another day we would have crashed and could have died. We called the dealership in Prince Frederick and they were completely unprofessional and rude. Mark said, "What do you expect me to do" as we are stranded without a car because of his negligence. We also had two oil changes with them before our move and this is something they should have seen during the "32 point inspection". Unbelievable.ford focus
by guysfocus on 06/19/2017updated 07/05/2017I was very happy with the whole experience from making the appointment to getting the car fixed right the first time.The BEST!! Experience Ever
by vooweRH on 06/13/2017I brought my 2016 Ford Fusion back to Prince Frederick Ford; After my first visit, when the issue could not be found., because it was extremely hard to detect. However, after the issue became more significant, I was extremely pleased with… Prince Fredrick Ford and their service department for their OUTSTANDING!!!! professionalism, kindness, politeness, and concern for my Ford Fusion. They wanted to ensure that I was totally satisfied. And I will always bring my vehicle to them whenever I own a Ford anything. Thank you Service Department. Keep up the GREAT! work.Focus in the Shop
by Fayellen on 02/24/2017Everyone was pleasant and helpful. My only complaint is that my car was in the shop for two weeks because a part had to be sent to Prince Frederick, Maryland, from Detroit, and it took way too long to get there. I had also been having… condensation problems in the interior of my 2012 Focus. Happily that seems to be fixed now.20111 mustabg recall work
by lucas22 on 11/19/2016Work completed ahead of schedule and correct the first timeTruck service
by Will1950 on 11/17/2016Oil change and tire rotation. Told me about rebate which saved me $10.00.Services
by Hensons59 on 10/11/2016updated 10/24/2016Very friendly and professional environment. Comfortable waiting room. Good and quick service.Best car buying experience ever
by DanaP16 on 10/11/2016Very friendly - went out of their way to be available to my time constraints. Great customer service all around - from Finance to the Sales rep to the Manager - great serviceTow Package Install
by coombsfamily on 07/22/2016updated 08/03/2016Very professional....quick service....treats you like a family member instead of a customer!
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