Customer Reviews of Sport Chevrolet
Review type:
2025 Suburban 4WD
by jnjmom75 on 03/01/2025
Phenomenal buying experience!! Easiest vehicle purchase we have ever made! Honest, informative and TRUSTWORTHY!!!! Jeff Schultz was amazing!!! Treated us like family!!
34 reviews
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2025 Suburban 4WD
by jnjmom75 on 03/01/2025Phenomenal buying experience!! Easiest vehicle purchase we have ever made! Honest, informative and TRUSTWORTHY!!!! Jeff Schultz was amazing!!! Treated us like family!!Thank you for this feedback! Sincerely, Gibbs Fogarty Owner Sport Automotive
Craig R. Mayor
by CRobert on 12/17/2024updated 12/24/2024Pleasant experience, no pressure.Thank you Craig! Sincerely, Gibbs Fogarty Owner Sport Automotive
Sent payment but they sold the car two days prior without telling me
by Lina Arr on 08/11/2023On 7/26, I test drove a Lexus I saw on the AAA car buying website. Over the next two weeks, I would communicate with Pete Matthews multiple times via phone, text, and email expressing my intent to purchase, get the purchase order to my bank… to cut a check, buy new insurance, get a new driver license, as I'm new to the city, and confirm the availability of the car. On August 4, I called one last time to make sure that the car was still available. He said it was, so I had my bank fedex a check, set to arrive Tuesday, August 8. On the 8th, I called to confirmed that the check had arrived, and I was told that the car was reserved and would be ready for pick up on Wednesday, August 9. Imagine my surprise when I get a call from Kyle saying that the car had been sold two days prior and that they didn't know how that could happen but he'd be happy to show me something else from the lot. No one contacted my when the car was sold! I said that I am absolutely not interested in anything else. As a result, I had to 1) go pick up the check, 2) fedex it BACK to the bank at my expense to pay off a loan on a car I never had in my possession, 3) REAPPLY for my loan, 4) ask for a special dispensation on interest rates because they'd gone up by the time I first applied, and 5) cancel the insurance I bought in anticipation of being able to drive it off the lot. The irony is that I went through AAA car buying website to try to avoid shady business dealing like this. If I could give zero stars, I would.Thank you so much for taking my call!! It was great speaking to you on the phone about everything, and I really appreciate your time! Sincerely, Gibbs Fogarty Owner Sport Automotive
Sport Chevy review
by seggman on 07/19/2023My wife and I have purchased ALL our vehicles from Sport Automotive ; Chevrolet , Cadillac and Honda for 36 years! Awesome place to do business; 1st class organization ; all the staff is top notch! Very smooth and easy process the whole way… through.Thank you so much for giving us the opportunity to help!! We really appreciate your support! Sincerely, Gibbs Fogarty Owner Sport Automotive 240-560-5383
Just wanted to echo the comments that Sport Cadillac, Chevrolet , and Honda is an awesome place to do business to staff as first class and extremely accommodating highly recommend this dealership
Mr. Joseph Sutton
by Joseph47 on 01/27/2021updated 02/02/2021I have purchased a few vehicles in my Life, and car shopping can be nerve wrecking especially if you don't have the proper Sales Associate, but I have to admit that my experience at Sport Chevrolet far exceeded my expectations. I Truly know… and understand why my Sales Associate Mr. Scott Egloff Is one of Sport Chevrolets Top Sales Men. Mr. Egloff surely rolled out the red carpet for me and my experience was very memorable. Thank you Scott for being kind, courteous and up front with me about my options. I am truly happy and satisfied with my new Equinox and I will definitely tell a friend. You guys Rock 5 ⭐⭐⭐⭐⭐Thank you so much Joseph!!! We really appreciate your support, and please let us know if we can ever help you in any way in the future! - Gibbs Fogarty (Owner/General Manager - 240-560-5383)
Revised Review - Prior Review left in error
by Dave G on 11/17/2020I posted the last review prematurely and ask that you disregard it. The dealership reached out to me and corrected any outstanding issues. The GM/Owner contacted me and offered to do whatever he could to make it right. I have requested that… Edmunds remove the prior review but they indicated they cannot.Thank you Dave!! It was a pleasure speaking with you, and thank you for taking the time to update your review!! - Gibbs Fogarty (Owner/General Manager - 240-560-5383)
Bait and Switch resulting in the loss of a customer
by Bait and Switch Tactics on 11/13/2020In November, 2020 I received a competitive quote for a 2020 Chevy Bolt lease. The dealer, Scott Egloff, sent me all of the numbers. When I was ready to purchase, he told me Robert Kramer, Sales Manager, made a mistake in the calculation.… He said I would need to pay significantly more. This is the definition of BAIT AND SWITCH. They lost a loyal customer and my previous lease was purchased from them. Never again. These tactics are the reason car dealers get such a poor reputation.Knowledgeable, easy-to-work with dealer
by WODtrail on 02/13/2020While we were buying a used Volt, everyone we dealt with at this dealership was knowledgeable, down-to-earth and had a sense of humor. The salesman, Pete Matthews, in particular was easy to work with, patient with our many question and… delivered it to us in VA. The car is in like-new condition and comes backed by a used car certification. We're very happy. We visited several other dealerships, who mostly were either apathetic about even showing us a car or who didn't know much about EVs/plug-in hybrids.Thank you!! I really appreciate you taking the time to give us feedback, and I will let Pete know about this right now! Please let us know if we can help with anything at all in the future, and I hope you have a great weekend! Sincerely, Gibbs Fogarty Owner/General Manager 240-560-5383
Buyer Beware
by rubinre on 11/29/2018I believe it is important to share my experience at Sport Chevrolet in Silver Spring as I attempted to buy a 2019 Equinox over Thanksgiving weekend. In writing this review, I have done my best to focus on just the facts. What was my… experience? The dealership got me to come to their location on November 24th under false pretenses with a sales manager agreeing to one price over email and the dealership not honoring that price once I arrived. As one might expect, I was not happy when I left Sport Chevrolet on the 24th. No one likes to be "duped;" and to make things worse, when I opted to go with Sport Chevrolet, I missed out on a comparably priced deal at a different dealership on a 2019 Equinox with a less appealing interior color. Even so, I decided to contact by email the owner/manager, Gibbs Fogarty, to give him an opportunity to "make things right." I laid out in detail for him the email exchange between his sales manager and me to demonstrate that the totality of those communications make clear that Sport Chevrolet would "match" the $489 per month price of another dealership and that all that remained was a visual inspection of my trade-in to confirm that the physical condition was in deed what I had described to the manager. Given the fact that my trade-in is in excellent condition with ZERO exterior or interior damage, THERE WAS NO GOOD FAITH BASIS for Sport Chevrolet to not honor the agreement reached between a sales manager and me. To his credit, Gibbs did call me and was certainly a "nice guy" over the phone. However, he did not honor the price told to me by his sales manager of $489 per month. Instead, Gibbs offered to sell me that same car at $529 per month -- an increase of $40 per month and $2,880 over the 72-month financing period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Here is a more fulsome summary of what transpired on Saturday, November 24th: On Saturday, November 24th, I negotiated over email with Sport Chevrolet Internet Sales Manager, Elyse Baumer, a firm out-the-door price on a 2019 Equinox. I was exceptionally careful in my emails to ensure that Elyse and I were on the same page. I explained exactly what I wanted included in the final price: an extended 5 yr/60K warranty, all taxes and fees, trading in my 2016 Acura TLX, and a hitch installed on the new Equinox by the dealership. I told Elyse that I had worked out a price of $489 per month with another dealership but on an Equinox that had an interior color that I found less appealing. I told Elyse that I did NOT have any paper work from that other dealership showing the pricing. I provided the VIN for my trade-in so that the dealership could look over the Carfax and do anything else that was required to assign a value to my trade-in short of a visual inspection (the purpose of which according to Elyse would be to confirm that the physical condition of my car was I had described it). After Elyse stated that she could meet my desired price of $489 per month, I went so far as to confirm my understanding of our emails with a phone call to her. Elyse confirmed the terms over the phone including price and the need to perform the visual inspection of my car. Based upon our conversation, I emailed Elyse a copy of my drivers license and other sensitive information. I then drove to the dealership. Once there, they visually inspected my trade-in, and I test-drove the Equinox that I understood I would be buying. After a few minutes, a salesman told me the numbers were "too far apart." I asked for my keys, spoke to the General Manager, Kyle Bacon, and went home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To read my November 25th email to the Owner/Manager, Gibbs Fogarty, carefully laying out the details of my negotiations with Elyse Baumer, see my online review on DealerRater .Thank you for speaking with me over the phone, and thank you for taking the time to give us feedback on Edmunds, Yelp, DealerRater, and Cars.com! As we discussed the other day, you have all of my contact information, so please let me know if I can ever be of any assistance in the future. I am very sorry that we were not able to make you completely satisfied, and thank you again for this feedback! Sincerely, Gibbs Fogarty Owner/General Manager Sport Chevrolet 240-560-5383
Inspection and tire rotation
by Serge.. on 10/17/2018Excellent workmanship. I’m very satisfied!Thank you for taking the time to give us feedback! Please let me know if we can help with anything in the future!! Sincerely, Gibbs Fogarty Owner/General Manager Sport Chevrolet 240-560-5383
Corvette 3LT, Twilight Blue Pkg, Mag Ride Control, Z51 Wheels, Spoiler
by temp_edmunds1510443749002 on 11/11/2017I purchased a new and my first Corvette from Sport Chevrolet which is 200 miles away from my home. I dealt with Anthony, Kramer, Elyse and Jeff. All were very professional with good and prompt communication via phone and email. In person… they were courteous and respectful. Anthony was extremely helpful setting up the On Star, blue tooth, wifi and My Chevrolet apps. He was patient in explaining some of the features of the car upon delivery. Since the car was not the current model year Sport Chevrolet's Corvette technician changed the oil and performed a Magnetic Ride Suspension software update that was released just one week in advance of the delivery. I would highly recommend Sport Chevrolet to my family and friends. Thank you Anthony and the Sport Chevrolet team! Dave H Long Island, NYThank you for giving us feedback on Edmunds!
New purchase
by TraceyL on 11/03/2017My salesperson Kristal Hansley was the BEST. She listened to my wants in a vehicle. I did not feel pressure to purchase a vehicle as I have at other dealerships. I appreciated how when I entered the dealership I was greeted by several… people asking if I needed assistance. This is my first Chevrolet but I know that it will not be my last. GREAT dealership!!!Tracey, Thank you for taking the time to give us feedback on Edmunds! I will commend Krital on a job well done, and we hope to help you in the future! Sincerely, Gibbs Fogarty General Manager 240-560-5383
Great Customer Service
by vdejongh25 on 02/06/2017I had the best experience at this dealership. They made the whole process of leasing a car less stressful. I came in that day to get a car, and left with one! Everyone was very friendly at this place.Thank you very much! We are glad you enjoyed your experience, and please let us know if you need anything in the near future! Sincerely, Gibbs Fogarty General Manager 240-560-5383
Sport Chevrolet was absolutely terrific!
by MatthewL on 11/02/2016Steve Colman was absolutely terrific. He listened closely to our needs and focused exclusively on trying to meet them. He worked with us to find exactly the right vehicle and to give us the best deal possible. He kept us updated by phone as… we awaited the vehicle's arrival on the lot. He contacted us the day before we picked-up the vehicle to get our information so he could expedite the purchase process when we were at the dealership. He thoroughly explained how to operate the car, helped us to set up OnStar, and helped us to sync our cell phones. He even kept our two year old happy with fishy treats throughout the process. Without any reservation, we will urge others to buy their next car at Sport Chevrolet, and explain that they will consider themselves lucky if they have the opportunity to work with Steve Colman. Thank you so much again to Steve Colman and Sport Chevrolet for such a wonderful experience. It has made our new Chevrolet Tahoe all the more enjoyable!Broken Promise
by 01autobuyer on 09/19/2016They simply dishonored the Price Promise... The salesperson came out and told us that they were not able to honor the quoted price. Then it was placed before us that they would be willing to take $3k off the regular price, which would… include manufacturer incentives. Furthermore, they placed a disclaimer on the validity of the Price Promise Certificate, stating that the sales representative on the certificate was a person unknown. I thanked them...then left as quickly as I arrived.Thank you for giving us feedback, and I am sorry to hear that you didn't enjoy your experience. Please give me a call when you get a minute at 240-560-5383. I would like to help in any way I can. Sincerely, Gibbs Fogarty General Manager
great job!
by Mwinter on 02/25/2016the staff at Sport is always friendly and professional. special thanks to Rob McBride for always being there to help if needed.2015 Stingray delivery day.
by Jeffhighwing on 03/20/2015The ordering and delivery process was flawless..Made some new friends!Decent Price, Decent People, Pleasant Surprise
by syom on 01/27/2010Someone like me who hates haggling will find Sport Chevrolet a pleasant surprise. The online price quote was prompt but terse (a single dollar figure without details). However, Jared Williams did honor my request not to call (I… can't/won't take personal calls at work) and kept in touch via e-mails. I stopped by this morning (Wed.) on a whim to ask about vehicles that show up in the GM vehicle locator search that had the exact options I wanted. Unfortunately this was Jared's day off but Robert Kramer (Sales Manager) picked it up from there. It turns out that the vehicles were en route from the factory. He offered me preferred pricing on top of the available incentives including the GM Card Top-Off earnings. I could finalize the purchase now or later (no rush other than the 02/01 deadline). He even called GM Card and somehow ended up getting me extra earnings dollars beyond $2k. Then, they appraised my trade-in at between good and fair according to Blue Book. This was better than other dealerships that make up excuses and practically try to rob you blind on the trade-in. I am still smarting from the last time. Needless to say, I did not see the need to haggle and thus decided to go ahead with a purchase order. It was probably the easiest sell for Steve Colman (Sales, easygoing and pleasant) who worked up the purchase order. All in all, the whole experience was positive. I would put everyone I met today at Sport Chevrolet into the decent people category.Awesome car buying experience
by 2013VoltDriver on 11/25/2013updated 04/25/2025As a first-time car buyer & single woman, I was a bit hesitant heading into the car buying process. I expected to be met with at least some amount of chauvinism and condescension. My experience was quite the opposite everyone at Sport… Chevrolet treated me with respect, as an informed consumer. I took my time to do my research, make sure I was getting the right car for my lifestyle, at the best price, & Jason Prieto was nothing but helpful & patient during the several months it took me to finalize my decision. I finally drove off the lot with my 2013 Volt this past weekend, and couldnt be happier!Great Service!
by courtb on 05/03/2013updated 04/25/2025My cars check engine light came on two days before a 10 hour round trip road trip. Next thing I know my car wouldn't accelerate and was driving very "jerky". I took it to the dealership after work on a Friday fully expecting to have to drop… it off and pick it up the following Monday (and having to rent a car for the trip). Little did I know I would be in and out in under an hour and a half! Not only did they save my trip, but they went out of their way to do so. The parts were available, the cost affordable, and the people were friendly. I was very much impressed!courtb- We're happy that we were able to save your trip! Thanks for taking the time to write a review of your visit to Sport Chevrolet's service department!
best car purchase ever
by mdpigroaster on 06/21/2012updated 04/25/2025This ranks as the best car purchase I ever made and I have made a lot. I have probably bought 20 new cars in the nest 30 years. When I decided on the car that I wanted, I found it at Sport. There internet price seemed very good. i sent them… an email giving my deal. Robert, the internet manager, called me within an hour and we had a deal over the phone. I went in at 4:05 pm and met with Robert and Jeff and we were done by 5:50 including a short test drive. No hassles, no manipulation, no upsell a straight forward deal. i really haven't been a GM person but this transaction changes my mind.
About our dealership
Our company has been family owned and operated for 50 years. Our family is dedicated to creating a once in a life time customer experience, and your satisfaction is our top priority! Thank you for giving Sport the opportunity to help... we will not let you down!
What sets us apart
There will always be a member of the family available for you. Our family is dedicated to creating a once in a life time customer experience, and we appreciate you giving us the opportunity to help!
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Languages Spoken (2)
- English
- Spanish
Thank you for this feedback! Sincerely, Gibbs Fogarty Owner Sport Automotive
by Gibbs Fogarty on 03/15/2025