Herb Chambers Toyota of Boston
Today 8:30 AM - 8:00 PM
Customer Reviews of Herb Chambers Toyota of Boston
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As Tina Turner wisely said they are Simply The Best!
by John Fernandes on 04/04/2025
updated 04/10/2025
Honestly there is not one single thing that I can think of to dislike. I am on my 4th lease, my husband is on his 3rd, my mother-in-law her second and my friends are on their 3rd.There is not one person that is not a pleasure to deal with.… Salesperson, service team, finance people...they are all looking out for you and your best interests.
202 reviews
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Tire problem
by Idayat on 05/20/2019Excellent work as quick as possibleGreat Service!
by DavidCahill on 05/14/2019I always get treated well when I come here. Glad I chose this dealership to get my Prius and get it serviced here as well. It's been about 8 years so far and no complaints!The Service yo the vehicle was good, the front desk guy was different..
by Serdar on 05/04/2019Service was great as usual but the guy who works the front desk woke up on the bad side of the bed that morning. Hmmm, I can’t lie, just cause he’s got a bad limp, you gotta treat everyone equally; he was more on the ridiculously… aggressive side of the morning. It was definitely an interesting and confusing morning to why someone would be that aggressive at 7am.wonderful experience from start to finish!
by maya on 05/03/2019my purchase of my Tacoma was nothing short of wonderful - Rich and Bryan were informative, intuitive and met me where I was at - they worked hard to find the right vehicle at the right price for me. I had a truly wonderful time with them!Wonderful experience
by JohnZ on 04/27/2019Customer service is number one at Herb Chambers Toyota of Boston. Everyone at the dealership was very helpful. Chico efficiently and flawlessly walked me through the entire process, getting me exactly what I wanted and more.Excellent
by Joan on 04/26/2019It all went very smoothly in a reasonable amount of time.Good service, friendly staff.
by PhilippeB on 04/02/2019Associate did not push unnecessary repairs I figured might be necessary. Estimates were accurate. Final work was more than satisfactory. Very happy with the experience.Nice job
by Terri on 03/30/2019The folks at Herb Chambers were vey effient and professional.Excellent Service on Excellent Cars
by Service on 03/28/2019I waited while first servicing was done on my new Prius Prime at no cost to me. The service manager was friendly, professional, and accurate in time estimate. I received by email a full description of all services performed.Great job
by Jan on 03/23/2019Exceptional service, courteous and knowledgeable staff! Thank you!Prompt, efficient service
by ReneeD on 03/13/2019My car was taken into the shop a little earlier than the appointment time. Sean was both knowledgeable and helpful. I planned to wait for the car and was pleasantly surprised that I wasn't there long.recall
by software on 03/06/2019updated 03/12/2019Straightforward in and out with good communication.recommend
by xiaoping on 03/07/2019Sean Cho was polite, respectful and professional. He explained the available extended warranty and the work has been performed on my vehicle.2017 Tundra Limted/TRD
by 2017 on 02/01/2019Carlos made the buying experience Great! 5 stars for Carlos & 5 stars for the dealership . Also a big thank you to the entire sales team!Service for my Highlander
by Highlander on 01/22/2019Service was prompt and efficient as always.RAV4 January 2019 service
by Yakov on 01/15/2019The work was well done, the service person was friendly and knowledgeable. Everything was fine.10000 mile
by Fja on 12/29/2018updated 01/04/2019Because of the weather my tire light was coming on and off. During service they made sure everything was all set.Service
by 48gabbygypsy on 12/23/2018My experience with the service department has always been exceptional. The staff was thorough servicing my car. Daniel was an excellent host in helping me resolve minor issues which he went over and beyond my expectations.Good Service as Usual
by Rav4 on 12/15/2018My car is in good hands at Herb Chambers. I had my 75000 mile check up and was told my transmission fluid should be changed. No surprise there. Disposing of these fluids adds to the expense, and it is right before Christmas. I am… going to wait until my next oil change and my Rav4 will be fine until then. I have confidence when I maintained my vehicle with Herb ChambersA Perfect Experience!
by Kathi on 11/30/2018We lease our car and it is the best way to have a car you can trust. The whole team is great at Herb Chambers. They do a perfect job. I wait for my car while it's being worked on, and the time goes by like nothing flat! There's coffee on… hand, TV, magazines, friendly receptionists, and a car wash at the end! Thank you, Herb ChambersSpectacular!!!
by VGrenier92 on 11/15/2018I can start off by saying I wasn't 100% sure that I was able to even get a new vehicle because of the negative equity my trade had.. well Brandon Potts and his professional team made something that seemed impossible, POSSIBLE! At first I… was shopping for a used vehicle and I unexpected left leaving with a brand new 2019 Corolla the same day I signed. I bought one other vehicle at a different Herb Chambers in the past and I am as pleased now as I was then. I LOVE my new car! & will always recommend Herb Chambers. See Brandon Potts @ Herb Chambers Toyota of Boston! He's walks through the process as a friend rather than a 'salesman'. Thank you again for the wonderful experience! :)
About our dealership
John, it's fantastic to hear that you've had such positive experiences with our team at Herb Chambers Toyota of Boston! We truly appreciate your loyalty and are thrilled to have earned the trust of you and your family. Thank you for sharing this wonderful feedback!
by Herb Chambers Toyota of Boston on 04/10/2025