Quirk Chevrolet
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Customer Reviews of Quirk Chevrolet
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2023 Chevy Colorado Z71
by Gary J. on 05/02/2023
Connor and Sam made this experience unforgettable! There were no high pressure or hard sales tactics like I expected. Sam was a complete professional on the phone. When I came into the dealership and met Sam in person, he reassured me that… they would take care of everything, and I would love my 2023 Chevy Colorado Z71. Sam introduced me to Connor who took over the rest of the transaction. Connor handled all the paperwork and took the time to answer my questions. Connor arranged for my inspection sticker and insurance title seamlessly. I told my wife how fast and easy Quirk and Connor made this whole process that we have to call on them for her next vehicle. This is my first truck purchase and I'm happy I chose Quirk Chevrolet ...Glad to be back in the Chevy family!
38 reviews
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Great buying experience
by Hwillis on 11/21/2017Andre made my buying experience exceptional. I have been talking to him for a while thru a friend and he found the vehicle I was looking for in Quirk huge inventory. I am so happy that I went to Quirk for my 1 car and I am so happy to find… a sales person which really listen to my needs and not just trying to push me a sell. Quirk is the place to go.New Chevrolet Tahoe
by sat1981 on 11/20/2017I just purchased New Chevrolet Tahoe and everything was perfect. The sales team was great and I highly recommend them to all my friends and family. Also.. the price was $2000 less than the other 4 dealers that I shopped.They Sell Cars, What Else Would Expect
by aasdfdf on 10/05/2017Saw an awesome deal online and emailed their online sales department about it. I coundnt find a listing in there inventory for the car that qualified for the deal. I wanted to check out the spec and it took 2 employees and about 16 emails… back and forth for them to understand what I was wanted. When they finally figured out what I was asking they stopped replying to me. I can only guess that they dont actually have what they are offering and its just a ploy to get you in buy something else. Also, top dollar for your trade in, haha yea rightStay away from Hipolito (Polo) Gonzalez and Moines Elzeiny
by Deerhunterjohn on 09/12/2016I have bought one car and two trucks previously from Quirk and have referred numerous customers to them. I just bought my last truck from them and they will no longer be recommended by me. I dealt with Hipolito Gonzalez and Moines… Elzeiny and we agreed upon a selling price of $31,000. Both of these ..... looked me in the eyes and shook my hand that we have a deal. As soon as Moines saw how much in GM rebates I had he immediately told me he had to increase the price to $32,000. He said there were rebates that he was using to get that price that can't be used with other offers. I said OK. I took delivery the same day and when I looked at my paper work when I got home they sold the truck to me for over $33,000. We I called twice and spoke with Hipolito and all he could say is you signed the papers. He said he would discuss it with the general manager and of course never called me back. Moines also told me he would get me a great deal on the financing. I asked for 48 months and he got me 4.25% for 72 months. For those you understand how dealerships finance works. The higher the rate the more interesting spread they make. The catch is the loan has to be outstanding for 90 days. I told them I would wait 90 days only because I thought I got a good deal. Now that I know they ..... me, the loan will be paid off when I get my first statement. I got a rate of 1.75%. These two individuals are [non-permissible content removed]. QUIRK YOUR REPUTATION IS GOING SOUTH. THESE EMPLOYEES OVERCHARGED ME $1,000!!!!!Excellent Experience
by mattchriste on 12/23/2015updated 01/04/2016New car buying is always stressful. The guys I worked with at Quirk made it stress free. I live roughly an hour away from this dealership. I worked the deal over the phone with Sam. Then when the truck was ready I drove down and Peter… had everything ready for me to sign and leave. There was barely any waiting around time which is very important to me. I only had to wait for a second for them to toss a bed liner in it and inspect it. Other than that it was a quick in and out. Thanks guys.Horrible experience
by Carbuyerx2015 on 12/23/2015I was emailing back and forth with Internet sales manager Greg Merchanthouse and Internet salesman Justin Zahreddine. I was very clear about what I wanted. I wanted a 2015 Silverado double cab with Z71 package. They said they had it. Greg… sent me an email saying they were offering $15000 off the msrp of the remaining 2015 Silverado 1500s. So I drive 2 1/2 hours from Connecticut to buy the vehicle. I get up there and to begin with, Justin didn't deal with me and instead pushed me to another salesman. I didn't care for that. Then the salesman tells me the $15000 didn't apply to double cabs...only crew cabs. I told him that's not what his internet manager sent me and I showed him the email. I asked him to get Greg. Greg came down and our talk went downhill fast. He claimed the email he sent specified the discount applied to crew cabs only. I told him he was wrong and showed him the proof with the email he sent me. He didn't know what to say. He eventually tried the bait and switch and repeatedly asked if I wanted a crew cab to which I kept replying no. He stammered and said let me see if I can do that for you on the double cab. He comes back after 30 minutes and says I can only do $13000 off the msrp of $45600...except the msrp of the truck was $43690. Then he wanted to take away a $750 Chevy incentive. So he tried to artificially inflate the msrp and take back a supplier offered incentive. So the $13000 discount now turned in to a $10340 discount. I called him out on all of that and he couldn't even form a sentence to explain himself. I wanted what was told was available to me. So I got suckered up there, wasting time, gas, and money. As far as I'm concerned, I believe Greg Merchanthouse is a classic crooked, smarmy car salesman. I can't speak for the rest of the managers or salespeople. But if you're going to go there do not deal with Greg. I'd love to speak to the owner Dan Quirk about this. But he's so well insulated I can't find his contact information.Quirk Chevy would not service my older Chevy Caprice
by Toreadohr on 10/01/2015I bought my Chevy Caprice at Quirk Chevy, yet when I went there to service the car they refused my car. It is a Florida car, no rust, yet they said no. Personally I think they do not know how to service older cars, so they say no. It was… a slap in the face though, since they recommended Best Cheverolet 20 miles away. I did and Best was wonderful. All I can say is avoid Quirk, they are not the dealer they once were. Obviously they do not know what they are doing...Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. James Thorp - GSM
Quirk Chevrolet Review
by navylawdog on 10/01/2014I was completely satisfied with my experience at Quirk Chevrolet. I had great customer service from Frederick and would not hesitate to send others to your dealership and especially him. Though we may have purchased my wife's Nissan Altima… at Darling's the difference in the quality of service is night and day. Very happy with this experience.Quirk Works!!
by AndreaL91 on 08/11/2014Great Place, Great people. Bought a Cruze from here recently and I love it. Spoke to Jay over the phone and he was very helpful. He was very upfront about any costs that were associated and was able to set up a time for me to come in. I was… helped by Brian when I arrived and he showed me a few different Cruze's until we found the perfect one. I was able to get the payment I wanted and a better car then I thought I was going to. I was very happy with my experience and I will recommend it to everyone I know.Can't Ask tor More
by fmikey12 on 08/03/2014Had a great experience with Quirk Chevrolet. Called in looking for information on the Silverados. Sean was a big help with getting information and pricing. When I came in I was helped by Andre who was very knowledgeable about the trucks and… was very nice to work with. Didn't try to rush me into a purchase and got the payments down to something I knew I could afford. I'd recommend this dealership to anyone looking to avoid the BS other places make you go through. I know I'll be going back when I need to.Condescending Towards Females
by shoes6 on 10/26/2010I am a female in my 30s. I went shopping for a 2010 Chevy Malibu last Thursday night with one of my best friends who is also a female and the same age as me. My friend is very knowledgeable about cars because she has worked in the… business for many years. However, we did not tell the salesman John that. In the beginning, our experience was pretty good. When we arrived to the dealership, John greeted us. We told him what I was looking for and he got the car that I was interested in so that I could test drive it. I fell in love with it and knew I was going to buy it. I had done all of my research before I walked in so I knew what to expect as far as what would be a fair price to pay. When I told John that I wanted to buy it, he was dancing around all of the important questions about the price. His price was extemely high for what I wanted to pay. We asked him about the rebates and incentives, he would not give us a straight answer. We knew that GM is offering $3,500 rebate on all 2010 Malibus. Basically he was quoting us the price of the sticker and not giving anything off. He was talking circles around us like we didn't know what we were talking about. Whenever we asked him a question, he would go back and forth to whoever he needed to talk to instead of negotiating with us. I thought it was very unprofessional. So I told him no about the car and we left. The next day, I got approved for my financing and knew what my rate would be. I called John to tell him that if he can give me the price I wanted, he would have a deal. However, I did not tell him I already had financing because I wanted to see what he would come back with. He called me back about a 1/2 hour later. Before he told me the price, he made it sound like he was doing me a favor on the price. He was way off. I said flat out no. He preceded to tell me why my price was unreasonable and that he just wanted to give me an education. I was a little insulted. I did not need to be educated because I already did my research. I just found the whole experience unpleasant. Needless to say, I will not be doing business with Qurk again.Horrible Experience
by surfer_nick on 07/27/2008On Sunday, July 27, 2008, I walked onto the Quirk lot and started searching for a 2008 Chevy Silverado 1500. I was searching through their inventory and comparing the vehicles side by side for about an hour. No salesperson ever came to… greet me. So, after much time on the lot, I decided to go into their showroom and meet with a salesperson. Well, that was the idea anyway. I walked in and after about 5 minutes, a salesperson approached me and said "Did you find what you're looking for? I saw you looking at the trucks...I'm with some customers but will be right with you."I said "ok" So... I sat down for 45 minutes in a chair, while the other salesmen walked around casually and chatted amongst themselves. By this time, my girlfriend was starting to get extremely irritated and aggravated. After over an hour, that same salesperson came over and said "Has anyone helped you yet?" Obviously "No" was my response. He then turned to a salesperson named "Habib" and asked him to help us...HE DIDN"T EVEN MOVE OR SAY I"LL HELP!!!! And for the record, this Habib [violative content deleted] had been sitting at his desk for over 45 minutes doing NOTHING! So, we decided to get up and walk out. As we did, a couple who was filling out paperwork for a purchase said "Wow, nobody greeted you or came to talk to you? That's awful...how pathetic!!!" I am still in disbelief. I've never walked into a car dealership and not been greeted or approached by a salesperson. They're usually jumping at you. Not the case here. Hell, I have no idea how this place sells vehicles. Maybe that's why there's so many on the lot!? In a time where the economy sucks, you would think a sales person would do everything they can to make a sale and make some money. Especially at a car dealership! I would recommend AGAINST giving any service to QUIRK CHEVY. Horrible experience and wouldn't give them my business even if they gave me a fantastic deal on a vehicleQuailty fast service with great rates
by profession47 on 03/12/2014updated 04/27/2025Quirk is an excellent dealership. I bought a car from them and will never go anywhere else. My repairs are always done on time and the crew really took their time to make sure i got the best deal.RUN AWAY!!
by hgage75 on 07/26/2013updated 04/27/2025The salesman was totally rude! They had quoted a price and when we called about that price they had given us not even 24 hours before they called back saying the price had gone up by $700! We didnt like the change but it was still a good… deal on the Compact SUV we wanted so we went in to make a deal. HOWEVER then they really tried low balling us on our trade in (Which is a 2005 and has less then 90,00 miles on it) so we said we wouldn't add the trade in and just sell the old car ourselves and move forward with the deal That was when the salesman said without the trade we couldn't have the price they offered. Which was never said in the email that we were sent or mentioned at the beginning of the deal making that the TRADE IN was a must! IN fact the guy told us we had every right to sell it on our own at the beginning. Therefore that was a the straw that broke the camels back so we walked out and never looked back!great experience
by grv1079 on 03/12/2014updated 04/27/2025great experience at Quirk chevy They beat everybody else's price on the new 2015 Tahoe and had a HUGE selection to chose fromPurchased a Silverado truck
by Cindy1959 on 03/12/2014updated 04/27/2025Great vehicle for our family, couldn't be happier with the sales team and the GM, will come back.Bait and switch
by NECarbuyer on 10/02/2013updated 04/27/2025Be for warned, if you go to quirk you will leave with the vehicle they want you to buy. At the highest price they can sell. They will not honor the online vehicles advertised. I looked for a 2014 sonic on the web. They showed 33 sonics when… I called they said they could honor my discounted rate provided by my credit union. After driving an hour after getting out of work they said they didn't have the car that was advertised. The salesmen immediately started to up sell me a loaded used 2012 for $700 less than the same loaded 2014 model. The sales man would run to the back and keep me waiting when I tried to redirect to the purchase I wanted. He would come back and tried to sweeten the deal on the used model. All of my questions about buying the base model I wanted would be answered "we can't do that, but I can do this or that on the used car" if you go to this dealer and they try this bait and switch... RUN! Every dealer is out to make a buck, I get it; they are out to make three and they are ready to do anything to get it.
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About our dealership
Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. James Thorp - GSM
by quirkbraintree on 12/03/2015