Customer Reviews of Herb Chambers Honda of Burlington
Review type:
Excellent sales experience
Great Service
by Timid on 04/19/2025Smart, Proficient. Polite.Thank you for the wonderful feedback about your recent visit here at Herb Chambers Honda of Burlington! We appreciate your business and hope to see you again in the future!
Excellent sales experience
by F and F on 04/08/2025updated 04/14/2025We enjoyed the no-pressure attitude of the sales people as well as the flexibility in test driving the vehicles.Thank you for sharing your experience with us at Herb Chambers Honda of Burlington! We're glad to hear that our team's no-pressure approach and flexibility made a positive impression. Enjoy your new ride!
Difficult Repair
by Mary Anne Coburn on 04/14/2025I recently went to the dealership due to an emergent need, Leah, the Service Representative jumped on the issue even going to my car to see if she was able to take care of it; more complicated and as time progressed I was given a loaner car… which was wonderful. I should also mention the Service Manager, excellent as he explained the technical issue, expressed auto part & addressed my problem - great service!Mary Anne, we're delighted to hear that Leah and our Service Manager provided you with excellent service at Herb Chambers Honda of Burlington. It's great to know they went above and beyond for your needs! Thank you for sharing your experience.
Excellent sales experience
by FF on 04/08/2025We appreciated the no-pressure approach of the salesperson as well as the flexibility in test driving the vehicles.Thank you for sharing your experience with us at Herb Chambers Honda of Burlington! We're glad to hear that our no-pressure approach and flexible test drive met your expectations. Enjoy the ride!
First car for teenager!
by Mom of new driver on 04/01/2025Had a great experience working with Lance - he helped find the perfect car for the new teenage driver in our house and the process was flawless! The car was registered, insured and ready to pick up in less than 48 hours!We're delighted to hear that Lance made the car-buying process seamless for your new driver at Herb Chambers Honda of Burlington! It's great knowing everything was ready so quickly. Enjoy the new ride and drive safely!
Quick service for recall
by Kristine on 04/01/2025The dealership notified me promptly when they received the parts for a recall on my CR-V. I was able to schedule a next-day appointment online which was also great! When I arrived to the service department, Jeffrey was a friendly face and… helped me get set up for service with both of the recalls on my vehicle. The service was completed faster than I was told the wait time would be. Overall, great service and I will continue to get my vehicle serviced here!Kristine, we're delighted to hear that your experience with Jeffrey and the team at Herb Chambers Honda of Burlington was efficient and pleasant. Thank you for trusting us with your CR-V's service needs!
Price
by VN on 03/26/2025Everything was great just the price was so expensive for changing just oilThank you for the review and feedback. We appreciate your business and hope to see you again in the future! - The Herb Chambers Honda of Burlington Team
Awesome
by dmp on 03/18/2025Friendly, helpful Reviewed options I was looking for Took time, no pressure, easy goingThanks for the stellar rating! We're glad you had a great experience! - Herb Chambers Honda of Burlington
Awesome
by Dmp on 03/18/2025Friendly, knowledgeable Know the product No pressureHi! Thank you for your kind words! We're glad you had a friendly and knowledgeable experience with no pressure at Herb Chambers Honda of Burlington. We appreciate your feedback and look forward to assisting you again!
Best Sales Rep
by Kim on 03/17/2025Lee is the best sales rep at Herb Chambers of Burlington. I have purchased 4 vehicles and couldn’t be happier. He is not pushy. Works hard to get you the best deal. I won’t go anywhere else.Kim, we're delighted to hear that Lee has consistently provided you with excellent service at Herb Chambers Honda of Burlington. Thank you for your loyalty and kind words! Enjoy your new vehicle!
Don’t even think about going anywhere else!
by Michelle on 03/06/2025They really care about making you happy it’s not just another sale to them. Sergio is the best I have dealt with him for over 10 years as a salesman now and he takes care of his customers.Michelle, thank you for your loyalty and kind words about Sergio! We're delighted to know that Herb Chambers Honda of Burlington has consistently provided a positive experience over the years. We look forward to continuing to serve you in the future!
Promises made promises kept.
by EZ on 03/02/2025As soon as we walked into the dealership we were greeted by Lee Diamond who looked to be busy helping many other clients. He took the time to ask us details about what we were looking for in a new car. He knew we were frustrated with… earlier interactions at other dealerships in the area. He made us a few promises and he delivered on every one.It's fantastic to hear that Lee provided such attentive service during your visit here at Herb Chambers Honda of Burlington. We're glad he could turn your experience around and deliver on his promises. Thank you for choosing us!
Great service
by Jessica on 03/01/2025Fred is the man. Great service. He listened to what we wanted and made sure we walked away with exactly that.Jessica, we're delighted to hear that Fred provided you with great service at Herb Chambers Honda of Burlington. Thanks for sharing your experience!
Consistently excellent service!
by Peter W on 02/28/2025The service staff at Herb Chambers Honda in Burlington are terrific. They are helpful, courteous, and trustworthy. They help to make owning a Honda worthwhile.Peter, we're delighted to hear that our service team at Herb Chambers Honda of Burlington has made your ownership experience worthwhile. Thank you for the kind words and support!
Great Salesman Lance!
by Jenn on 02/24/2025Friendly and helpful staff at the dealership. Salesman Lance worked with me and helped me in my decision making process. I was able to test drive several vehicles and decide on the best fit for me.Jenn, we're delighted to hear that Lance and the team at Herb Chambers Honda of Burlington provided you with a friendly and helpful experience. Enjoy your new vehicle!
They are quick and efficient
by Sue S on 02/22/2025I’ve bought a few cars at HC of Burlington and have been pleased with all aspects of the transactions involved. I was in this time for new tires. It was smooth sailing. Dropped off at 10 am, car was ready before 4 pm. I went to Town Faire… Tire before Herb Chambers (b/c of proximity as I was driving on a spare) and the price was comparable but they couldn’t schedule the actual service job for an additional 5 days out. Normally when I drop my car for service at Herb Chambers they wash & vac it (love that) but they didn’t the last 2 times.Sue, thank you for your continued trust in Herb Chambers Honda of Burlington! We're glad to hear that the tire service went smoothly and appreciate your feedback about the car wash. Please don't hesitate to reach out the next time we can be of assistance!
Great service
by Alex R on 02/22/2025June in the service department provided great service for my vehicle, and kept me in the loop at every step.Hi Alex! We're delighted to hear that June provided excellent service and kept you informed throughout your visit to Herb Chambers Honda of Burlington. Thanks for sharing your experience!
Honda service
by Dean on 02/11/2025Great customer service. Service representative, Ashley, explained all aspects of the service excellently. She kept me up to date on the progress of the appointment. Great job!Hi Dean! We're delighted to hear that Ashley provided excellent service and kept you informed throughout your visit to Herb Chambers Honda of Burlington. Thank you for sharing your experience with us!
Positive review
by Margaret on 02/11/2025Jeffrey was professional, and truly cared that I was satisfied.Hi Margaret! Thank you for leaving us this five-star review and for your kind words about Jeffrey from our service team at Herb Chambers Honda of Burlington! We'll see you next time!
Service with a Smile
by Halo on 02/10/2025Knowledgeable, polite, and helpful. And if you have to wait there, the upstairs lounge is quite comfortable! Shout out to Ashley for being so helpful.Hi Halo, we're delighted to hear you had a great experience at Herb Chambers Honda of Burlington! It's wonderful that Ashley and our team were able to assist you, and we're glad the lounge added comfort during your visit. Thanks for sharing your feedback!
Great Car Buying Experience
by KM on 02/08/2025My sales person, Igor, is super friendly, courteous, and knowledgeable. He was a pleasure to work with, which made for a great car buying experience.We're delighted to hear that Igor made your car buying experience enjoyable at Herb Chambers Honda of Burlington! Thank you for sharing this positive feedback. Enjoy your new vehicle!
Herb Chambers Honda of Burlington will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Honda customers. If you want to be pressured into a purchase, you had best go elsewhere.
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Thank you for sharing your experience with us at Herb Chambers Honda of Burlington! We're glad to hear that our no-pressure approach and flexible test drive met your expectations. Enjoy the ride!
by Herb Chambers Honda of Burlington on 04/08/2025