Bertera Chevrolet
Today 8:30 AM - 5:00 PM
Customer Reviews of Bertera Chevrolet
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2025 Chevy HD 2500 PURCHASE AT BERTERA
by Joe Barrett on 01/28/2025
ALL around very positive experience. Very helpful from sales to finance.
61 reviews
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2025 Chevy HD 2500 PURCHASE AT BERTERA
by Joe Barrett on 01/28/2025ALL around very positive experience. Very helpful from sales to finance.Time for a change.
by Jim on 01/03/2025It was time to trade in old betsy. My wife loved that old car but they don't last forever. I found the perfect replacement at Bertera Chevrolet and my salesman, Kyle, took care of the whole transaction with ease. Thanks and I'll see you… down the road.Smooth and accommodating
by Brian on 11/06/2024Recently bought a minivan at Bertera. This was the least stressful car buying experience I’ve had. Matt was particularly helpful, accommodating, and pleasant to work with. Very fair price from the start. Highly recommend!Trail Boss Purchase
by John Doe on 10/01/2024updated 10/08/2024The dealership is willing to work on pricing a trade in vehicle to make buying a new vehicle easier.Oil,change
by 2021 truck on 06/23/2024Top notch from start to finish. Work was completed quick and service manager checked in several times to see if I needed anything or had any questions.Tires
by Deb on 06/21/2024The service department lied to my husband. When he called to see what time his appointment was at he was told that he had never been approved for tires and did not have any appointment. My husband had an exact price and day to have tires… installed. Was told nothing existed. They might want to check their recorded phone call. Have a great day GraceGreat Buying Experience
by John on 04/19/2024I purchased my second vehicle from Bertera Chev. In Palmer, Ma. They take on every task associated with buying a new vehicle, from Insurance, registration, and communicating with prior loan companies. I only buy my vehicles from AJ, who is… always through, making sure everything is set up and working before I drive off the lot. He also makes sure my new car is spotless inside and out. We all know there are salesman who only care about closing a deal, but AJ relates to buyers from a personal standpoint. He is knowledgeable, and has all the paperwork ready to go as quick as possible just to save a customers time. He will follow a sale with multiple calls to inquire about the vehicle experience, and if he can answer any questions related to the vehicle. If you don’t want to feel like you’re just a number, I would recommend reaching out to this dealership, and also AJ.Poor Attitude, Lack of Customer Focus
by KP on 06/27/2023Was attempting to purchase a High Country Silverado from this dealer - they had two in stock of interest but upon inquiring the only way according to both a salesman, Jake and an alleged Sales Manager - Jacob was for me to drive 2 hours… because according to these two dealer representatives there are too many factors to consider in purchasing a vehicle - even though I explained where I lived and that any potential sale was contingent upon me coming down to the dealer if we were near to agreeing on a sale . . . . but they wanted none of it I had to come down to the dealership to get any sort of pricing, aside from website on the new vehicle and any type of offer for my trade . . . .this is 2023 what a ridiculous proposition. For the hoopla they promote they offer NONE of it - don't waste your time!Great Dealership
by Cheese ZL1 on 04/17/2023Bertera Chevrolet was an absolute pleasure to deal with. When they give you their word, they stick to it. Very professional. Matt Coppedge was an excellent salesman…highly recommend him.Superior Service
by Michael on 02/09/2023Car buying made easy and worry free. I didn’t have to do anything but show up.big red
by RST on 01/12/2023glad I bought with Bertera. they let me breath and take the time it takes for me to be comfortable spending big bucks these days. the vehicle looks as good as a brand new one. I would buy another vehicle here at Bertera hands down.Great place
by Aj on 01/27/2022There were great to deal with very friendly and easy to talk to made you feel very comfortableSales experience
by Mike L on 01/14/2022Jacob and his sales team provided me with a Truly exceptional experience throughout the sales process. I highly recommend visiting Beretta Chevrolet!Tahoe power
by Bill on 12/08/2021Jose was an excellent person to work with. He knows his cars. Very helpful and made sure we understood everything about our new car. He went above and beyond customer serviceHorrible Experience
by JD on 11/12/2021I am here to share my husband's and my experience about this place. To start, we would not recommend this company for any type of services whatsoever. From the start, we were treated HORRIBLY by this place, from anyone we ever talked to. As… customers who ALWAYS paid in full, we are disgusted and upset by our experience and we will certainly never be returning to this place, a place we feel is a poor excuse of a company, and we recommend the same for anyone who wants to be treated with respect. My husband purchased his truck here and was interested in the "free" tires for life program. In my opinion, I am not sure how this place can get away with calling this program "free" tires for life because nothing about it is free by any means. He was told that if he paid for a $2k service that he would remain eligible for this program. We should have took this as a warning but in good faith, my husband used his hard earned savings to do this, again PAID IN FULL. After this, they measured his tires. This is when our problems began. For over THREE MONTHS, he called every week to check on the status of his request. Most times, they wouldn't even give him the time of day, saying people were out and they didn't have any information. When we did get any information, he was told there was a paperwork issue. This went on for a month. The remaining two months he was told that tires were ordered and then they ordered the wrong thing. We feel that they could have had the respect to at least tell him the truth, but we couldn't even get that out of them. Of course, when all the excuses were done and they could do the tires, they took a very very small percentage off for this "free" tires for life program. They claimed, the day of, that the wrong tires came in and had to reorder (how they then came in THE SAME DAY is beyond us after waiting three months). And in the end, this was some of the worst craftsmanship we've seen, his rims were all scratched up. Also, the amount he was charged, he would've been able to go to any other place to get tires and be treated with some dignity. So, I caution anyone who considers doing business here to at least look at other options. This was a horrible experience, we felt that we were lied to, treated as less than human, and had to deal with months of frustration. We will never be returning to this place. We are considering legal counseling at this point with how we were treated.Betera all the way!!!!
by Nellie Maldonado on 10/12/2021From the moment my husband and I arrived we were treated in the best way. Staff at the front desk, Kayla was really nice. I had a walker and she made sure to open the door for me. Our sales person, Michael was very pleasant, and made… sure to answer all the questions we had. He gave us options to meet our price range and when we took the car out for a test drive, he made sure to explain all the details of the car. This was very helpful. I would definitely come back to them and refer family and friends.Getting a truck
by Heather on 09/14/2021I recommend going here to get a car. My rep Matt was awesome. He was there through every step. Definitely go see him.Great service
by Ryan at Bertera on 07/27/2021Ryan Trease really took care of me and put me in a great truck with a great payment. I’ll definitely come back hereSold my suv to Bertera Chevrolet
by Chris A on 07/13/2021Sold my GMC Acadia to Bertera. Mike Dalessio was extremely helpful and forthcoming. No haggling necessary, I was in and out in less than an hour and they even gave me a ride home. Great overall experienceExcellent!!!!
by Bettera Palmer ma on 05/17/2021Matt was excellent! Always told me what he was doing. No sitting there for over 30 minutes, while the Salesman laugh and joke together in the little room next to finance. I have already recommended Matt to many people.Matthew Coppedge
by Patrick Ryan on 04/17/2021Excellent sales service responded quickly and answered all of my questions. Also, would like to say Samantha was very helpful making sure it was the vehicle I was looking for.
Chevrolet Silverado 1500
Mercedes-Benz C-Class
Ram 1500
Chevrolet Corvette
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
KP, we have the best prices on Silverado's in New England and that is why we are extremely busy selling trucks every day. We have the truck you are interested in at an amazing price, we told you we need to see your trade in to give you an offer on it. A 2-hour drive is nothing to get the truck you want at an amazing price. We have people drive from all over New England to buy vehicles from us because not only do we have great prices we offer amazing customer service. Take a look at our thousands of 5-star reviews. If you still want to purchase the truck, call us to set your appointment and we will have the truck ready to show you.
by Bertera Chevy on 06/28/2023