Acura of Peabody
Today 9:00 AM - 5:00 PM
Customer Reviews of Acura of Peabody
Review type:
45 sales reviews
Sort by:
Polite, quick and easy
by Polite and easy experience on 09/30/2020I can say that I only picked this dealership because they had the car I was looking for for the price I was looking for. It was a very easy experience. Low-key and not pushy.Thanks for choosing us! We're so happy to hear you had a great experience. Drive safe.
Excellent service, informative and not pushy
by Kim on 09/25/2020I had an excellent experience with Acura Peabody sales. Knowledge, friendly and not pushy.Thank you for thinking of us and giving us the opportunity to serve you!
Super positive experience
by Julius on 08/21/2020My wife and I just leased two Acura MDX 2020. Thad Hogan was our sales representative. We are repeat customers as we were very pleased how helpful Thad was when we first leased our car in 2017. Thad is very informative both about the car… technical specs and features as well as about financing. Our visit to the dealership has always been a positive experience.Thank you for your loyalty to Acura of Peabody and in particular Thad. Enjoy your new ride!
Thanks for the kind words, Julius! We appreciate that you continue to trust our dealership and we look forward to working with you again.
Above and beyond my expectations
by Duane on 08/16/2020What seemed to me 'above and beyond' service is the normal order. Paul, my sales coordinator was professional. He showed me the car I was interested in, explained the advantages of CPO and started the process. Picked up the car the next… morning registered, inspected and plates xfered. Courtesy, information and no hard selling. An excellent experience.Thank you for your business and we are happy we met your expectations. Enjoy your new ride!
Best experience of my life in buying new auto
by Vette81 on 04/30/2019I went into negotiation to buy an Acura RDX with a certain amount of trepidation as buying a new auto for me has always been emotional if not a downright ordeal. Then I met David H. and all my fears were soon a non-issue. No pressure; No… hidden agenda;only positive responses to my questions and truthful statements. No BS. During my lifetime, I must have bought in excess of 15 New cars, and in most cases a very contentious atmosphere was prevalent. However in this episode it was enjoyable. Acura of Peabody and Dave H. were terrific. How many times does a auto purchaser request that the salesman go to lunch with him. Never, I bet. Well in this case, I liked Dave H so much that I offered to take HIM to lunch, he politely declined as he was busy, but this only goes to show that I really felt comfortable in buying my new auto from him. I recommend Dave H and Acura of Peabody without any reservation whatsoever. Paul zSpectacular Sales Person
by Ellen0030 on 04/04/2019Mark Reggio was absolutely amazing to deal with. I never felt rushed. He answered all my questions and some. He made me feel like family. I would highly recommend Mark, and Acura of Peabody.Sales
by jmd on 04/01/2019Great service. Thad Hogan was very helpful and knowledgeable!Great experience
by HappyMDXOwner on 03/21/2019Saw the car I was interested in on line. Booked appointment on line. Arrived and waited briefly to meet Steven Ashe. We went on a test drive. It was not the normal, around the corner, test drive. Did highways, back roads, winding… curves, etc. Had done my hw before so I knew the car was priced very well. I was focused on my trade. They were quick and came back with a good first offer. Said no go until I get at least X and they agreed. Financing actually was easy too. Had my rates lined up before hand. They were able to match through programs they use which made it easier for me. Put down a small deposit and done. Although it was pretty straight forward, it did take a while. Arrived at 11:15 and did not leave until close to 3. Should have been quicker in my view but not Steven's fault. He was waiting on others from what I could tell. Picked up the car 4 days later and again, took longer than it should have and they had not installed the automatic car starter, which was annoying but they will make the installation easy with possible pick up at my work, etc. However, what I found to be most helpful was the detailed lesson on the car's features from Steven. I had had an RDX and I think they guy spent 5 minutes tops and just kept telling me it was all in the book. Steven took me through every detail and had me try it after he showed me how. There was a lot but I felt good with the basics and not having to literally read the book to get started. He paired my phone, set up voice command for my usual calls, set up the radio for stations on FM and a.m. just to avoid the static if you hit am by mistake, Srius, pandora... he did it all. Excellent, straight forward and honest guy. I will use him again for future purchases and I certainly recommend him highly.Trade in and into a lease
by Bluebird on 03/16/2019Excellent service from Mark Riggio sales, he got the most for my trade in found loyalty dollars in my behalf and connected me to the really professional and patient finance person Vanessa. The two of them made leasing an Acura MDX… wonderful. And I just Love the car!! Thank you Mark and VanessaCertified 2015 Acura TLX
by Topshelf2019 on 03/10/2019It was a pleasure to deal with Jerry and Mark for this purchase. The dealership is professional yet relaxed. While it was clear that I knew exactly what I wanted when i entered the dealershipin January there was no pressure. This is my… first Acura and I am extremely happy with it and the positive experience at Acura of Peabody, from the moment I stepped into the dealership through the financing with Vanessa.New RDX
by Arthur456 on 03/06/2019Bought a new RDX Advance model. Nothing but a good experience. From sales with jerry, Tom and Zach through finance and delivery, there was never any pressure. Good people to deal with. Oh, and the car is great. ðSALES
by SALES on 02/27/2019Worked with Greg Berube and he was GREAT. Very helpful and I ended up buying a car from him.Class and Respect
by MKmdxaspec on 01/16/2019What a pleasure to work with the Acura of Peabody team. Class and respect throughout. Zach and Steven will take care of you and you will be happy hands down. Best experience in a long time. Thank you!Sales review
by LA on 01/09/2019Very pleasant expirience. Jude made leasing the vehicle very easy. I would recommend this salesman and dealership.2011 Toyota
by exrichg on 01/02/2019My purchase of or a 2011 Toyota for my wife let me tell you talk about customer service this place rates 5 stars from our sales with Jerry Dunleavy to the finance office and then Zack who went above and beyond to take care of all the issue… we had which were very minor but Zak never question one thing just took care of it so that would not hesitate me to buy another vehicle or tell my family and friends to purchase 5 star ratingLove the TLX
by LisaB on 12/17/2018Have been a customer of Jim M. since 2012. On my 3rd lease from him. Jim provides great customer service and is the nicest guy.Great experience with Mark Riggio
by ThatGuy123 on 12/05/2018My wife and I went into the dealership to look at the 2019 RDX. We ended up getting an even better deal on the 2019 MDX Tech SH-AWD thanks to Mark. No high pressure sales pitches, always available to answer our questions, and they even… brought our new car to us after taking care of the registration. We'll be sure to work with Mark again the next time we're looking for a new car.Great Experience
by 2009Acura on 10/03/2018I went into this dealership to test drive a used Honda Cr-V. It had already sold, but the sales rep, Thad Hogan, suggested I test drive a 2009 Acura TL. After I took it onto the highway for two minutes, I knew I was going to buy the car.… During the purchase,Thad took care of everything. The transaction was smooth. This dealership was so different from the ten plus I had visited in search of a vehicle. Even though the cars sell themselves, here you are dealing with top notch professionals with great personalities. Highly recommend.ACURA number 4 from Peabody!
by BMDMama on 09/14/2018Just bought my husband's dream car,an RLX. Expected wonderful help from Jim Mazzarini and the team in the finance department and we were not disappointed. This was the fourth Acura for us and we would not consider any other dealership.Great experience
by sailorboy on 09/07/2018It was not your typical car buying experience. The sales rep understood my price range and driving needs and showed me an assort of Acura cars that met my needsNew RDX
by Bobmaine on 09/01/2018Great job. Easy to work with a great product to sell. Staff is excellent, terms were fair and very good knowledge of their products. Experience totally good.
About our dealership
We're glad to hear you had a good experience! Thanks for choosing us!
by Acura of Peabody on 10/02/2020