Wareham Ford
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Customer Reviews of Wareham Ford
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Diane Collins
by memeredc on 03/13/2025
Awesome! Fulfilled my needs, my salesman was great.
28 reviews
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Diane Collins
by memeredc on 03/13/2025Awesome! Fulfilled my needs, my salesman was great.Hi, thank you for leaving such a great review and high star rating. Safe travels!
Refused to perform safety recall tag causes fires
by Jim Ballinger on 01/22/2024Review update after picking up truck from dealership. Wareham Ford had my F250 for over two weeks, to perform a electrical wiring repair of the engine wiring harness, and perform a full service Super Duty truck oil change and multi point… inspection for $284.25. When the truck was picked up by my significant other as I was out of town, she made it halfway home and alerts started popping up on the display of a low tire pressure warning. It turns out all four tires had low enough air pressure to set off the Ford warning system alerting the driver. So while the tires were rotated during the oil change, nobody checked and adjusted the air pressures in the tires. Another issue was the oil drain plug needed replacement due to a slow leak, but this was not recommended. It was taken care of when I took truck back to the dealership after the holidays to complain about the air pressure situation. Third issue....BOTH windshield wipers were literally falling apart and needed replacement. Again nobody said anything as the truck obviously did not received the "multi point inspection" part of the full service super duty oil change that was was performed. I had to replace the wipers myself so no damage would be done to the windshield when they were activated automatically. FOURTH AND BIGGEST ISSUE...this truck has three NHTSA Safety Recalls open and at no point during Wareham Ford having possession of my vehicle for over two weeks, did anyone bring notice of these recalls to my attention. I became aware of these recalls when I received an auto text from another dealership back in Florida seeking to schedule the truck for the required safety related recall repairs outstanding on my truck, which moved me to contact Wareham Ford to inquire as to recall status. (See pic of text from Florida dealership below) When I spoke with the service manager, his excuse for the recall repair failures was due to Wareham Ford not having a "truck technician" available, and the repairs made to my truck which were over $1,146 were all performed by the "shop foreman", and he refused to perform the required recalls on my vehicle. Keep in mind, it's only a F250 pick up truck, not a huge F450 or F650 commercial vehicle...just a pick up truck. I now have to take my truck into Colonial Ford in Plymouth in two weeks to have what should have been repaired by Wareham Ford taken care of by another dealership. A total waste of my time due to Wareham Ford Failing to address these recalls while they had the truck. Disturbing and kinda scary, as not only did they fail to perform the required recall repairs, but they also failed to notify anyone of the required repairs and the importance of getting them taken care of by another Ford dealership as some of them are safety related. Had I not received this text from another Ford dealership about one of the safety recalls on my truck, I would have never known.Ignored safety recall on my truck just because…
by Jim Ballinger on 01/22/2024Review update after picking up truck from dealership. Wareham Ford had my F250 for over two weeks, to perform a electrical wiring repair of the engine wiring harness, and perform a full service Super Duty truck oil change and multi point… inspection for $284.25. When the truck was picked up by my significant other as I was out of town, she made it halfway home and alerts started popping up on the display of a low tire pressure warning. It turns out all four tires had low enough air pressure to set off the Ford warning system alerting the driver. So while the tires were rotated during the oil change, nobody checked and adjusted the air pressures in the tires. Another issue was the oil drain plug needed replacement due to a slow leak, but this was not recommended. It was taken care of when I took truck back to the dealership after the holidays to complain about the air pressure situation. Third issue....BOTH windshield wipers were literally falling apart and needed replacement. Again nobody said anything as the truck obviously did not received the "multi point inspection" part of the full service super duty oil change that was was performed. I had to replace the wipers myself so no damage would be done to the windshield when they were activated automatically. FOURTH AND BIGGEST ISSUE...this truck has three NHTSA Safety Recalls open and at no point during Wareham Ford having possession of my vehicle for over two weeks, did anyone bring notice of these recalls to my attention. I became aware of these recalls when I received an auto text from another dealership back in Florida seeking to schedule the truck for the required safety related recall repairs outstanding on my truck, which moved me to contact Wareham Ford to inquire as to recall status. (See pic of text from Florida dealership below) When I spoke with the service manager, his excuse for the recall repair failures was due to Wareham Ford not having a "truck technician" available, and the repairs made to my truck which were over $1,146 were all performed by the "shop foreman", and he refused to perform the required recalls on my vehicle. Keep in mind, it's only a F250 pick up truck, not a huge F450 or F650 commercial vehicle...just a pick up truck. I now have to take my truck into Colonial Ford in Plymouth in two weeks to have what should have been repaired by Wareham Ford taken care of by another dealership. A total waste of my time due to Wareham Ford Failing to address these recalls while they had the truck. Disturbing and kinda scary, as not only did they fail to perform the required recall repairs, but they also failed to notify anyone of the required repairs and the importance of getting them taken care of by another Ford dealership as some of them are safety related. Had I not received this text from another Ford dealership about one of the safety recalls on my truck, I would have never known.Easy purchase!
by Electric on 01/09/2024I traded a 2017 f250 sd for a 2024 F250 sd. Priced right. Even with the strike this purchase went well. Wareham Ford was terrific. Very helpful and it was easy. I'm very happy and will have the servicing done there as well..Wareham Ford
by jerca05 on 09/22/2016updated 09/30/2016The whole car shopping experience was awesome. It was very easy and stress free. Everyone there was very friendly. We loved our salesman, RussellSteeringn problem corrected.
by thorough on 08/10/2016updated 08/21/2016Wareham Ford correctly diagnosed and corrected issues I was having with the steering in my '08 F150.Excellent service department.
by Mercstang on 04/04/2016updated 04/19/2016Whareham Ford's service department is excellent, the service advisors are helpful and friendly and the technicians are thorough. Thanks whareham ford for you consistent service.THE WORKS
by grb8254 on 01/25/2016updated 02/11/2016good service, Very happy with the FREE Oil change. Very HappyGreat service done fast
by TheRowan on 01/29/2016We delivered my car have a steering problem corrected it was done the next day quickly and the end cost was the lesser of the possibilities quoted.mikes ride
by roadrunner4003 on 01/14/2016In and out as usual. Well met when setting my apointment and service great as usualGreat experience.
by Hemi1971 on 01/02/2016I came in looking to buy a 4wd crossover/suv and wanting to trade in My 2wd Hyundai Tucson. Thanks to Paul for making that a reality. The saleman was very helpful. I'm realy happy with my new ford escape.Great experience!
by charliepeg on 09/23/2015My husband has been telling me to change from another dealer to your service because you don't fluff up the bill. If I had gone to the other dealer, my bill would have been $300.00 to $500.00 I'm sure. The other dealer does not… participate in Ford's owner advantage program either. Yesterday, I had the Works done on my car and I walked out paying zero because of my husband's points. That made my day! People who helped me were gracious and patient. Thank you for a great experience. I am definitely coming back.Ease of purchase and very helpful staff!
by JJGALG32 on 08/08/2015Our salesman, Scott Lopes was extremely helpful in helping us decide which vehicle and whether to lease or purchase our new car. We tried several vehicles and decided to lease a 2015 Ford Escape. Jimmy was also very helpful. We are very… pleased with the entire process and love our new Escape! Scott made it easy for us to get out new car. We have purchased 5 cars with Wareham Ford and will continue to return. Thank you very much and we highly recommend Wareham Ford!My favorite vehicle
by JayBee2823 on 07/03/2015updated 07/13/2015I have been with Wareham ford since I bought my 2003 Ford Focus in 2003 when it was Sudard Ford. I was very happy with that car until I got into an accident and it was totaled. I wanted another focus so I came back to Wareham Ford and was… very pleased with customer service representative He could not have been nicer. In fact he was the same person that sold me my first focus. The service manager was super great, making sure everything was in tip top shape. I very happy with my decision to stay with Wareham FordOil change/warranty work
by jackson313 on 06/21/2015updated 07/06/2015Brought my 2013 F350 Super Duty in for oil change. Discovered a faulty EGR valve and replaced three days later. EGR covered under warranty. No issues. Purchased my Super Duty at Balise but next truck will be from Wareham. Good store and… very convenient for me as we live on Martha's Vineyard. Jeff Carlsongood service
by Hawley4068 on 07/05/2015Wish I remember his name. Maybe Donald was exceptionally nice when I had my car checked for transmission. He was at service desk. Alway been weary of your place because I have never been given a nice welcome, but things were totally… different!! A young employee also went out and spent time hooking up my bluetooth which I was trying to do for months with a happy smile. Congratulations, wonderful service. Will now come back to you. Hawley Bigelow+Great Service
by JO285599 on 06/24/2015Service was excellent; car was returned clean and in great shape.Great Service
by rodfor on 06/11/2015updated 06/23/2015The service department is always smiling and helpful, answering any questions you have and when your vehicle is done they explain everything they did.I have no problem recommending Wareham Ford to anyonne!!!! Mr. ForresterWareham Ford
by Dot7871 on 06/20/2015Always provide great customer service, never any hidden fees. Always customers are their top priority. thank you.Very pleased with Wareham Ford
by asta9676 on 06/19/2015My truck was taken in right away to get looked at some parts had to be ordered, got it back the next day. They go out their way to squeeze me in since I did not make an appointment and drove it in. Very pleased with Wareham Ford.excellent service, as always
by KatrynaW on 06/18/2015The service and staff at Wareham Ford is always exemplary. The staff are kind, courteous and knowledgable. I have brought many different vehicles to this dealership for service and they have never disappointed me. Service is done well and… in a timely fashion. I could not be happier with them.
About our dealership
Hi, thank you for leaving such a great review and high star rating. Safe travels!
by Kiara Dou on 03/15/2025