Herb Chambers Ford of Westborough
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Customer Reviews of Herb Chambers Ford of Westborough
Review type:
Success through knowledgeable associates.
by Gene on 10/15/2024
Enjoyable experience, pressure free.
155 reviews
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Great job by Marie Hamilton and Jon Filleul
by Dan on 03/13/2019I purchased a used Focus from Herb Chambers of Westboro today with great assistance from Marie Hamilton, sales rep, and Jon Filleul, the used car sales manager. They offered a good deal on my trade, and Marie did a great job pushing… through the paperwork and inspection. I was able to quickly drive home with a fully registered and inspected car. Both Marie and Jon were knowledgeable about the car and very nice to work with. It was a very pleasant experience.Outstanding Dealership
by JohnD on 02/27/2019My family purchased a Ford Fiesta ST this week. The dealership was easy to work with, the pricing shown online was transparent and our overall experience was excellent.10,000 revision
by Reque on 02/07/2019updated 02/13/2019Full review of 10,000 miles, I recommend everyone for good service.Amazing
by Robyn on 02/07/2019I can't say enough about our sales man Mike M. He was so awesome. The perfect person to help me and may daughter out when she wanted to get the truck we were looking at. Made a stressful situation buying her first almost "new" vehicle not… even stressful at all. It was actually fun and easy. He had us laughing and he was super professional. Thank you again Mike M. and everyone at Herb Chambers Ford of Westborough!!!service - Ron Daivs
by Service on 02/06/2019I appreciate the prompt service that Ron Davis provided.Always a pleasure
by Giddel on 01/27/2019Everyone is always very courteous and attentive. I was in and out despite of how busy within the hour.Always top notch service!
by Jonathan on 01/21/2019Once again the team at Herb Chambers Ford went above and beyond in helping me get my car in for service even with an impending snow storm on the way. I highly recommend the service team at Herb Chambers Ford in Westborough!Service
by Heidi on 01/04/2019updated 01/11/2019Perfect service as always!brakes & oil change
by Guido23 on 12/06/2018Everything was Excellent. Truck returned nice & clean, service Mgr did a very good job in explaining everything. Truck running just fineAmazing experience
by Richloma on 12/01/2018Paul was truly an amazing professional to work with. Our experience was great from beginning to end. We walked in a on a Thursday night and Friday afternoon our car was ready. I would definitely recommend Paul and this dealership to all my… family and friends.went above and beyond
by Jon on 11/14/2018the group of people at Herb Chambers Ford went above and beyond after the sale to make me happy. Great group of people to deal with. Thank you JonService department
by Mark on 11/07/2018Always great treatment.They do the job as promised and then some. Rick is always pleasant and professionalGreatest Car Leasing Ever!!
by JPB-55 on 11/04/2018I guess I can’t say enough about Herb Chambers Ford dealership in Westborough MA!! No pressure, no salesman following me around while looking over the inventory, which is what happens in most dealerships!! It was very professional, and my… salesman, Dave Chapin knew all about the car I was looking at, any question I had, he had the answer for!! The management was great, no pressure, and awesome to work with. I would definitely recommend Herb Chambers Ford to everyone I know!!Herb Chambers is the place to buy a Ford
by Stephen on 10/29/2018I recently purchased a new Ford Explorer XLT at Herb Chambers. I just had to write this review to let everyone know how good of an experience I had. I used to have a different favorite Ford Dealership. But now I have a new one, Herb… Chambers. Their selection of available vehicles is amazing. Due to the high volume of sales, they are able to offer bigger discounts than other dealerships. When I initially expressed interest over the phone somehow and luckily I was connected to Miguel Silva the General Manager. He spent at least 30 minutes on the phone answering my questions. I went to the dealership and he had the vehicle I wanted to test drive shipped from the Braintree location to the Westborough location. I thought that was going above and beyond. It saved me a long ride in the car. I couldn't make a final decision and I had to go back and take another look and do some comparisons on colors and accessories. After 2 more visits of comparing vehicles and getting my wifes opinion I made my choice. The dealership discount ended up being about double the discount my previous ford dealership offered me. Miguel Silva was so easy to work with, he made everything so easy, no pressure. Great communication throughout the whole process. Everyone one I dealt with including the finance officer were a pleasure to work with and I couldn't be happier. I know where I am going to buy my new Fords from now on. I highly recommend working with Miguel SilvaExceptional Service for nearly 2 decades
by LucioC on 10/26/2018I bought my 1st Ford at the Westborough, MA location when I moved in the area back in 1999. At the time it was Duddie Ford and a few years later switched to Herb Chambers. Throughout all this time and ALL the changes, the service has been… impeccable in ALL respects. So much so that I use Herb Chambers for ALL vehicle service needs.Fantastic Team
by KS on 10/02/2018updated 10/09/2018Sales team was fantastic! I went to the Westboro dealership after briefly emailing a few questions. They brought the car I wanted from Braintree the next day. My purchase was smooth sailing.Great experience
by JJ on 10/02/2018Herb Chambers Ford Of Westborough was a great experience. No pressure, friendly and experienced service (especially from Paul Scannell) and I love my new Ford Escape. Better than I expected!Jesse Keough
by Herb-Chambers-Ford on 09/11/2018Dealership/manager/sales staff did everything they could to be as helpful as possible.Great customer service
by Jess on 08/28/2018updated 09/06/2018From the first day I started looking on their website to today when i drove my car off the lot, it has been nothing but a fantastic experience. From Sonia in the internet sales to David my salesman and Bob the credit officer. They all did a… fantastic job. Very helpful and very understanding of my needs in order to get me into a vehicle that I loved.Good deal
by Gmurphyatty on 08/15/2018Just purchased a very low miles 2017 Ford Mustang from Herb Chambers Ford, Westborough. The price and trade-in value was outstanding. I was treated exceptionally well by the staff to include the GM, Mike and the sales person, Brenda.Herb Chambers Ford of Westborough Best FORD Service
by dpayne01 on 06/09/2018This dealership is without a doubt the best in the industry. The people there are friendly, knowledgeable, and thorough. Whether it's servicing your current vehicle, or buying a new one, Herb Chambers Ford of Westborough is the place to… go.
About our dealership
Gene, We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Ford of Westborough
by Herb Chambers Ford of Westborough on 10/16/2024