Dean Arbour Ford Lincoln
Today 8:00 AM - 5:00 PM
Customer Reviews of Dean Arbour Ford Lincoln
Review type:
Couldn't Be Easier
by Lynnski on 06/01/2023
We loved how the dealership handled every aspect of the transition. Veronica took her time showing us all the features of the vehicle and helped us connect our phones to it. Would highly recommend using them to anyone!
22 reviews
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Wonderful company
by Lee harris on 07/14/2023My F150 is over 3 years old and I am still treated like family. I would not consider taking my vehicle anywhere else for service.I raise my glass to applaud your service.
by Sonny89 on 06/23/2023Smiles from everyone! Coffee was splendid. Work completed in promised time... At first, I was disappointed that it took so long to find a time for our appointment. After the service call was completed, I understood why you were… scheduling so far in advance: MANY PEOPLE DESIRED SERVICE AT DEAN ARBOUR DUE TO THE KINDNESS AND EXPERTISE EXHIBITED BY ITS STAFF. Thank you!Couldn't Be Easier
by Lynnski on 06/01/2023We loved how the dealership handled every aspect of the transition. Veronica took her time showing us all the features of the vehicle and helped us connect our phones to it. Would highly recommend using them to anyone!Linda northern Michigan
by Linda 24 on 03/30/2023We always buy our f 150 from Dave Reed . He is always helpful and a great person. Always tries to fill your needs. We never have a problem with this dealership.Ford F250 purchase
by Dave Ze on 03/02/2023Overall, great experience. Had to wait a year for it to arrive, but so worth it. Dean Arbour Ford Alpena was a great help with the ordering and keeping me updated.Great service!
by Sherrybaby on 04/07/2016All around experience was wonderful. From the moment I walked in till I left. Thank you to the staff at Dean Arbor Ford of Alpena, y'all did excellent service in taking care of my needs!Great Service
by panzer38t on 03/28/2016I received professional and courteous care while doing business with Dean Arbour Ford.Great Service!
by carebear2Happy on 02/09/2016Experience was great. The loaner car was great compared to other dealerships that I have used. The loaner was new; but the other dealerships used "clunkers" for loaners.Love Dean Arbor
by jsmckenzie on 01/02/2016I was just starting over and George Studdly did an amazing job helping me find financing and getting me into a car I could afford and one that was a good fit for me. Thank You George !!!!!!Expained repairs well.
by JoEllenbaker on 12/20/2015They were very friendly and worked with us to make sure we were taken care of while my vehicle was in for service.with a loaner car so I could get my errands ran..thank you for helping me resolve my problems with my ford fusion I appreciate… itAnother satisfied customer!
by happygal6845 on 10/19/2015updated 11/11/2015I am thankful for how thorough the evaluation was. This was a second opinion and if we would have listened to the first opinion offered at another place our car would most certainly have had to return for additional repairs that were… entirely overlooked the first time around. Thanks so much. I drive with confidence now.Done in reasonable time
by explorer1987 on 09/25/2015updated 11/08/2015Great service, write up man very friendly and courtiousVery timely service
by Grappler99 on 09/05/2015Very good service, parts were ordered quickly, and work was scheduled and completed in a timely fashion.excellent service
by utvrob on 06/30/2015updated 07/09/20152011 Ford Edge, warranty covered service. Service was exceptional. Staff was very professional. Really appreciated having someone drop off a loaner and drive our Edge back to Alpena. The loaner was OK (a Chevy traiblazer), but it… wasn't my Ford. Was so happy to get my Edge back. R. Miller Cheboygan, MichiganSuperb service!
by MamaBear3502 on 06/23/2015updated 07/02/2015Jeff and Eric in service are very professional, friendly and are a joy to do business with. Scheduling is handled fast and at my convenience. My vehicle is returned on time, clean and my check out is efficient. I have no complaints at… all!Another great service job
by Pusheeman on 06/30/2015Another great service job done by Dean Arbour. Called on Saturday and made appointment, they were courteous enough to pick up at wife's job and deliver back when done.Great service
by Oldster7002 on 06/19/2015I was very pleased with the work performed on my truck and the courtesy of the individuals I had contact with when I dropped the truck off and when I picked it up. It was a pleasure doing business with your dealership.better than expected cust. serv.
by mrmann1 on 04/17/2015cust. serv. is everything and i have had three great ex.periences therePleasurable Experience
by Vetran on 04/03/2015Purchased a 2015 Ford ExpeditionDodge caravan
by Ctsopczy on 03/31/2015Quick, timely service
Ford F-150
Ford Escape
Ford Explorer
Ford Ranger
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