Customer Reviews of Germain Honda of Ann Arbor
Review type:
2015 Honda Odyssey
by saksam on 01/11/2015We cannot thank this dealership & Luis Downey enough for making the buying process so comfortable. Everyone we encountered was so professionally & made us so comfortable that this was the easiest buy we have ever done. We live 70 miles… away from the dealership but it was well worth the trip.Awesome experience
by Simona48 on 11/18/2014Awesome experience!" I went there with the intention to lease a new Honda CRV, but the color I really wanted wasn't available. The car of my dreams turned out to be a 2012 one, just fresh out of a lease, so I ended up buying that… one. Luis and Glen exceeded my expectations of Customer Services. Very friendly, knowledgeable and patient , presented me with options tailored to meet my exact needs. I didn't feel the pressure of the selling tactics or misleading discrepancies between the advertised and the actual price, as I have experienced at other dealerships. I drove away ecstatic, in the exact car I wanted ,- my "Unicorn", as I call my silver 2012 Honda CRV- at a great price, and awesome service. Good Job guys and thank you!We greatly appreciate your business and your kind words. We are thrilled we were able to find you the car of your dreams. Best Regards, Jim Farkas General Manager
Great!
by jaydoc on 07/30/2008They treat you well with no pressure.Honda of Ann Arbor
by bp4 on 12/03/2013updated 04/24/2025This is the first Honda I've ever purchased. Bob made it an incredibly easy process without offering a high pressured sale. He was friendly, honest, and professional. I absolutely love my car and the service offered by Bob at Honda of Ann… Arbor.Congratulations on the purchase of your first Honda, we are positive you will love your car. Thank you for your business and your kind review of your experience with Bob. Best Regards, Melody Markham Customer Relations Manager
Dealership took good care of me
by YesJustWolf on 02/11/2014updated 04/24/2025Heather D took good care of me: holding the car I wanted while I got financing even though there was a waiting list behind me for it. She knew the car and gave me a great walk-through. She made the car-buying experience as easy as it… reasonably could be. She was charming and respectful. I would absolutely go to her again for another Honda.Thank you for your business and your kind words regarding your experience with Heather. We will be here next time your are in the market and look forward to assisting you with your next vehicle purchase. Best Regards, Melody Markham Customer Relations Manager
Great sales experience
by JTrell on 02/12/2014updated 04/24/2025My salesman, and the whole professional staff at Germain Honda were great to work with. They were efficient, knowledgeable, and simply great to work with. No pressure sales, No gimmicks, No surprises at the end, which I have gotten at… other dealerships. Jeff showed me the prices of used cars in the area, using a website, so I didn't have to shop around to know that I was getting a fair price. Seems like the internet has made buying a used car more like a commodity purchase. So the sales experience and staff are what makes a difference. These guys were great, and I have confidence that they will give great service. My neighbor just bought a car the day before I did and referred me to Jeff W. My neighbor was happy, and so was I.Thank you for your kind review and your business. We look forward to building a lasting relationship with you and your neighbor. Best Regards, Melody Markham Customer Relations Manager
Thank you for your business and your kind review, you are right the internet has made things a bit more seamless and a lot easier for the consumer. The way things should be. Best Regards, Jim Farkas General Manager
Germain Honda of Ann Arbor 2013 Pilot purchase
by knichol5 on 01/12/2014updated 04/24/2025Joel promptly answered my internet question about 2014 drive and sign deals and the purchase documents. Luis explained well both the Odyssey and Pilot (purchased) features. Jonathon was instrumental in working out financing with Chase for a… very good 2013 Pilot deal. They also provided a Civic Fri 01-10-14 overnight since I had turned in my rental. I definitely recommend Germain Honda of Ann Arbor for your next vehicle purchase. Peace in Christ. Kevin D. NThank you for your business and your kind review. Best Regards, Melody Markham Customer Relations Manager
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
- Customer Lounge Area
- English
Thank you for sharing your positive sales experience and for making the trip to Ann Arbor to allow us the opportunity to earn your business. Best Regards, Jim Farkas General Manager
by melodymarkham on 01/27/2015