Champion Buick GMC
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Customer Reviews of Champion Buick GMC
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Front tire bearings
by Janiece on 09/08/2024
Excellent service
81 reviews
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Excellent Service
by Ripley on 03/09/2019From arriving for service, until the moment I left, the service staff were friendly, efficient, and knowledgeable. I will recommend Champion to every one for excellent and courteous service.Pricing
by CarolinBrighton on 02/28/2019Pricing was much higher than quoted. Claimed it was because there was a circuit board on top of the battery. However when AAA came to charge the battery, he took the cover off while I watched and there was no circuit board on top of the… battery. So wonder why I got charged so much more.... because I am a woman and therefore it was assumed I could be told anything and would believe it? Because my car came from another dealership?excellent service
by sharon on 02/11/2019very pleased with the service writer Tom who took care of our daughter getting the car in and arranged for a loaner carGreat service
by Sheralee on 12/28/2018We were having issues the battery going dead. Only had 7500 miles on the car. Called in early morning. They had us bring the car over within a few hours. Said it was s faulty battery and replaced it. My car was ready within a few hours.Great service
by brighton_dad on 11/18/2018At champion Buick gmc customer service actually means customer service.Job Well Done
by Carbyne on 10/15/2018Champion handled my repair from the initial phone call, to my arrival, to my coffee while I waited, to completed service well ahead of schedule. Overall great experience.Jon Taulbee's Excellent Service
by Carbyne on 09/22/2018We've now purchased two used vehicles from Champion since May. Salesman Jon Taulbee sought to understand our family needs, provided perfect pre-owned and pre-owned certified options within our budget, closed the deals, and delivered the… vehicles cleanly detailed, and followed up to our satisfaction. When we went shopping for that second vehicle, we went straight to Jon. We plan to do likewise when we have to replace of primary family vehicle within the next few years, and we plan to send our friends to Jon when they're looking for a car.Oil Change On Time
by jerrygg on 09/23/2018Came in for a required oil change. Appointment made via phone the prior day. Was greeted in a professional manner, and quickly initiated work order. Waiting room was clean, TV equipped, and coffee & water available. Work was completed on… time, and my vehicle was run through the car wash.Trade 2009 Enclave for 2016 GMC Arcadia
by geneknoth on 07/25/2018Car transmission failed and I was towed to Champion Buick - GMC after getting repair cost elected to trade cars. The sales department went into hi gear and was able to get me a loan and put me back on the road to get to grand daughters… graduation party with a hour to spare. Pretty quick turnaround for some one they didn't know and wasn't really looking to trade cars. Finance officer and salesman were really on the ball.LOF on 2017 Acadia
by ScottB86 on 07/09/2018As always, I was greeted promptly when I pulled into the service bay. My vehicle was done quickly. Getting free maintenance on my new lease vehicle is a great feature.Fast and efficient service
by Praches on 07/02/2018We received very quick and efficient service on our new GMC Sierra.Excellent Service
by gknapp52 on 06/18/2018Champion Buick did a great job on my recent service call. I've used many different dealers all over greater Detroit and I've never received better service.Excellent
by MeikaMoMo on 01/20/2018We worked with Mike LaPradd in the past and he referred us to Ashley Elliott who treated us very well. She was knowledgable, friendly, and answered all our questions.Exceptional Service!
by Jimbo1957 on 11/20/2017I am a loyal fan of GMC trucks and am fortunate to have such a customer focused dealership in my neighborhood. The service manager, service writers and the service technicians are all comitted to providing first class repairs,… communications and value. Highly recommend Champion GMC! Thanks to all in the Service Department. You Rock.Great Experience
by TomPinckney on 11/18/2017We leased a 2018 GMC Terrain. Jeff made us feel very welcome and comfortable. Listened to what I was looking for without trying to talk me into anything or being pushy. According to my experience, finalizing the deal in the finance guy's… office is usually a hasty and often overwhelming (a situation used in some dealerships to talk you into all kinds of additional stuff you don't want). But this experience was definitely different. Matt was super nice and patient with us. The entire process was very transparent.Quality service
by Brighton_dad on 11/12/2017Greeted promptly, service rep followed up on progress and vehicle was delivered on timeBest Experience!
by RipleyMorgan on 09/15/2017Linda Barnes-Bernard was fantastic! She listened to what I wanted as a lease vehicle, and the monthly payment I was looking for. Linda did everything possible to make this an easy experience, and to make the new lease a perfect fit for… me!! I most highly recommend Champion Buick GMC and, in particular, I greatly recommend Linda to obtain the perfect vehicle for any customer's requirements! She did an awesome job helping me!!Pushy Pushy Pushy!
by tommyboy114 on 12/28/2013updated 04/29/2025Our dealer associate was extremely pushy and would not take "no" for an answer. We repeatedly told him that we were not ready to make a decision on the car and he kept bringing up ways to ensure that we buy the car without leaving. After… visiting 10 other dealers in the area, this was extremely frustrating because almost every other dealership was very hands off. You either like the car, or you don't. Everybody has their own set of criteria for buying and liking a car. We were deciding between a GMC and a Jeep and the dealer made a point to keep bringing up how the GMC was superior and how we shouldn't even be considering the Jeep. Are you kidding me? Other makes are of really good quality too so they shouldn't be shocked that theirs isn't always the best. We tried for over a half our to leave the dealership and give them a decision at a later time, but they kept coming up with questions or statements to keep us there. We should have just got up and left and went to a different dealer. I'll have a really difficult time recommending Champion GMC to anyone else.
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