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Customer Reviews of Crest Ford

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148 reviews
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  • Always Impressed

    5 out of 5 starsby LN2006B on 08/30/2016

    The entire Crest Service Team continues to outperform themselves every time bring my car in, especially Krystal Boomer. It's always my pleasure to have her work on my vehicle. Krystal is knowledgable, friendly and accommodating, so much so that I even leased a car from Crest recently. I had planned to switch to BMW or Audi but she talked me out of it. Keep up the good work Crest!
  • Service

    5 out of 5 starsby DanStephanie on 07/27/2016
    updated 08/05/2016

    From the time of dropping off my vehicle and time of pick up I was fully advised of all repairs and status of vehicle. Mike Smeckert is a pleasure to wok with when service is needed on all of our vehicles.
  • great service

    5 out of 5 starsby mrdjdave on 07/25/2016

    now what dealer picks up your car for service Crest Ford dose and was repaired right by ford professionals
  • First impression

    4 out of 5 starsby Squadman75 on 07/02/2016

    I have a F-150 2016, they took it right in since i had an appointment and finish the routine maintenance quickly.
  • Crest Team Superstars

    5 out of 5 starsby GregK1966 on 06/27/2016

    I chose to take my wife's 2005 Pontiac Aztec to Crest for the sole reason that I trust the service and sales team there. They have been very good with my both my Ford products and wanted to ensure my wife's vehicle was road ready.
  • Great customer service

    5 out of 5 starsby Ldye681 on 06/27/2016

    I love the service here! Everyone is always helpful and pleasant as well.
  • great servce

    5 out of 5 starsby kevin1234524 on 05/30/2016
    updated 06/07/2016

    gary was very thorough and did an outstanding job diagnosing the leak on my truck. he found a few issues i was not aware of. mike did a great job communicating the issues and explaining the costs. i was very satisfied
  • Awesome Service

    5 out of 5 starsby Deedallas31 on 06/01/2016

    It was a recall on my Sync system which Crest Ford took care of for me along with another issue that I was Totally unaware of it was taken care to my Complete satisfaction. Thank you Crest & Krystal in the Service Department.
  • Great service

    5 out of 5 starsby crestf150 on 05/28/2016

    Leased f150 from michele. Service was great. Michele did a great job as usual.
  • Perfecrt

    5 out of 5 starsby jbk1234 on 05/22/2016

    Great as usual they take care of me & my car everytime
  • Crest Ford an Excellent dealer

    5 out of 5 starsby rainbowlynne on 05/12/2016

    I had a damaged mirror that was replaced and I needed the car cleaned inside and out. I love Crest Ford and Mike in service is excellent with customer service. I can always depend on Mike and Sammy to take great care of my car. My vehicle is a 2014 Escape, sunset red and I love it.
  • great service

    5 out of 5 starsby mookman17 on 05/09/2016

    I leased a ford tauras the salesman was excellent (Tye Hines) he met all my needs I am definitely going to recommend more customers.
  • Amazing Customer Service!!

    5 out of 5 starsby CrystalReeze on 05/06/2016

    Crest Ford Was absolutely AMAZING. Adam and Tim performed nothing less than a miracle in a matter of hours, what another dealership could not do it almost two weeks. I will never shop any place else for a car. Loving my Ford Fusion. Everything I wanted in one little comfortable, cute, sexy, sleek car. The entire staff was unbelievably kind, thoughtful and generous. I can never thank any of them enough for their hard work, dedication and knowledge. Thanks Again So MUCH...... Sincerely, Mrs. Crystal Reeze
  • Great service

    5 out of 5 starsby TAS1776 on 05/09/2016

    Services is always exceptional and I have to say Mike Smeckert, Assistant Service Manager, is one exceptional employee he always makes me feel like an important customer when I come through the door. Thats why I always tell everyone at work about Crest Ford. Your not a number your family.
  • Great Staff, excellent experience!

    4 out of 5 starsby NanJacks913 on 04/19/2016
    updated 05/05/2016

    Michael January worked diligently to get me into my 2011 Dodge Journey, The entire staff was very helpful and friendly
  • Great Services

    5 out of 5 starsby Sbeaslee8 on 04/22/2016
    updated 05/04/2016

    I had a excellent experience with Ford dealership. The staff has always been excellent since first day I purchased my vehicle. Krystal,Sammie and the rest of the staff as well as the technician has always taken great care of me and very prompt. This staff is very informational and do whatever they can to help and service their customers. This Ford dealership has a great team. I'm very pleased I chose Ford to purchase a vehicle instead of General Motors.
  • Mercury Service

    5 out of 5 starsby dscargall on 05/02/2016

    Excellent staff and service. Thank You Dennis Scargall
  • Excellent service, great facility!

    5 out of 5 starsby kagy1949 on 04/30/2016

    Everyone at the Crest ford service department is professional, welcoming and prompt---they review thoroughly all aspects of your car's status, and advise if/when any additional care may be needed. Waiting area is clean with beverages, magaines, TV to entertain you while you wait, the only problem is your service is often completed before your program, or newspaper article.
  • Communication breakdown

    4 out of 5 starsby marleyjk30 on 04/29/2016

    Communication was lacking. I had to make multiple calls and leave messages to find out if my vehicle was looked at and for a status on the repair.
  • I Love Crest Ford!

    5 out of 5 starsby Dreamcar2016 on 04/11/2016
    updated 04/27/2016

    2016 Ford Mustang The service was excellent! I would recommend Mr January to anyone looking to purchase a new vehicle
  • Oil and tire rotation

    5 out of 5 starsby Tspanos on 04/05/2016
    updated 04/19/2016

    As always very courteous and fast service which is always this way. You are taking good care of once you walk out of your vehicle and I would not go out anywhere else Best service staff around

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