Ed Rinke Chevrolet Buick GMC
Customer Reviews of Ed Rinke Chevrolet Buick GMC
Review type:
Great Experience
Great Experience
by Jordan C. on 02/27/2025I was greeted in a friendly manner by the front desk and taken over promptly to my sales representative for my scheduled appointment. My sales representative, Frank DiMercurio, was very organized and knowledgeable about my new… lease/purchase. He was very friendly and well-mannered but also very quick at his job. I noticed the entire process took less than 20 minutes to complete with paperwork signed and finances discussed. I was inside my new lease and off the lot after just a brief moment with OnStar in less than 5 minutes. I would definitely recommend Ed Rinke for potential or future buyers for all Chevrolet vehicles. Thank you for the pleasant experience!Nawal
by Nawal 23 on 02/23/2025Always professional and always a great jobed rinke chris yee
by david schall on 01/20/2025chris has always been a outstanding person with a great positive attitude he has always been a very very reliable and dependable person i feel he truly represents the solid value of the G M company david j schall and my family2024 acadia
by erin zimmick on 12/13/2024we worked with zachary pine one the lease of my 2024 acadia he was great he answered all our questions my husband said what he wanted to spend a month and zachary was able to make our payment less then my husband originally said he wanted… to pay monthly we will definetly be going to see him in 3 years when the lease is up!oil change and tire rotation
by paulwal on 08/27/2024Awesome job by the Rinke service team. I made my appointment on-line, but that system has some issues integrating with their call-in service appointments. I was on a tight schedule, and was counting on the on-line appointment estimates… for the rest of my day's schedule. The team juggled their appointments and made sure to honor my appointment time and duration. They did a great job juggling and satisfying me and all the other customers' expectations.Ed rinke all the way
by Elvedink on 05/23/2024Friendly staff, no bs, we got right down to business made a deal on a hand shake and it was honored by all partiesLease GMC Sierra
by Prasath on 04/15/2024Worked with Zack Pine on returning lease on my Tahoe and leased a Sierra. It was seamless experience .Trustworthy, quick service
by KC012007 on 04/03/2024I don't live close to the dealership, but I always go back there for my service. It is quick and I have not had a back service experience yet. Never trying to upsell me on anything but brought to my attention when things were wrong, like… my battery was near death. I just feel very comfortable there and knowing that the service will be done right.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Help
by Stephanie on 02/26/2024It was excellent , from start to finish. Sales person ,Stephanie Leeland was wonderful. I had my best experience ever at a car dealership.Great Customer Service!
by janie rayis on 12/04/2023We have bought several cars from the Ed Rinke Chevrolet Dealership. Every car purchase has been great with wonderful customer service. We highly recommend our sales person Sue Haji . She makes car shopping & purchasing a very pleasant… experience! She is the best of the best.Janie, we're happy you found our staff to be so supportive during your experience here at Ed Rinke Chevrolet Buick GMC CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience from representative and dealer
by Randy Mio on 05/19/2023Completely satisfied with my representative Monica J. Went above and beyond to make me a happy customer , ended up getting 2 vehicles from her the same day from the showroom, highly recommend seeing her for your vehicle needs ,will… definitely recommend to friends and family.Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ED RINKE SERVICE
by B Dorchak on 04/11/2023I brought my 2016 Yukon in for service. Dealer determined it was a bad transmission, air ride compressor, shocks and sway bars. After spending over 9K on service to correct these issues, the air ride compressor is still not correct.… Compressor continues to over run. Scheduled a service appointment to have this looked at on 4/10/23. Dropped the car off at 7:30 am and was told it could take a couple hours, so I had my wife pick me up. I made three calls through out the day to get status on my Yukon, with ZERO call back. Finally got sick of waiting after 9 hours, so I had my wife drop me off at the dealer to find my car sitting in the lot. Ed Rinke had my yukon with a scheduled appointment at 7:30am for 9 hours and it was still sitting out in the lot. I was told that they briefly looked at the car and needed more time to evaluate the car. So, you had it on the rack and then took it off the rack to sit in the lot on a scheduled appointment? After purchasing multiple vehicles and numerous service appointments at Ed Rinke this will be the last time I purchase or bring my vehicles in for service. Very disappointed at the lack of customer service. I have been a loyal customer for over 10 years, and this is how you get treated. And not to mention, when they serviced my car to replace the transmission, they had it for over a week, and did not offer any type of loaner vehicle. Needless to say, my car is still not fixed. Sincerely, Brian DorchakDorchak, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 461-1170. We look forward to hearing from you.
Repair on my vehicle
by Janice G on 03/30/2023Ed Rinke did an excellent job of repairing my car. They were very thorough and the staff was excellent. Very professional My husband and I have been purchasing both of our cars for over 20 years and also getting oil changes and repairs… from them.Janice, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Coletta New Buick Envision
by Coletta on 03/29/2023No pressure and was provided good help in finding a car to meet my needs that is beautiful. Casi Picklo was very efficient and nice. Enjoyed the experience.Coletta, we're happy you found our staff to be so supportive during your experience here at Ed Rinke Chevrolet Buick GMC CO.. Please don't hesitate to reach out if there's anything additional we can do for you.
New blazer
by Elizabeth on 03/20/2023Chris Yee is wonderful!! He make the process so easy and he is always professional!Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
Ed Rinke Chevrolet Buick GMC
by DanfromMI on 02/08/2023Jennifer Schmelzle was so helpful and attentive. She worked with me and my hectic schedule every step of the way. Do yourself a favor and ask for Jennifer at Ed Rinke!We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent experience.
by Sandy E on 01/26/2023Our sales person, Jim Pfeifle was awesome. We couldn't be more pleased. We will definitely be doing business there again in the future.We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Ed Rinke Chevrolet Buick GMC CO. and we hope to see you again.
Oil change
by Steven W on 01/06/2023It was busy and done before quote timeIt is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Rinke dealership
by michael on 12/29/2022always does good work in the time promisedIt's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Oil change
by DeanneR on 04/05/2022Always a positive experienceHi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Leased new Chevy Blazer
by Lorenzo on 06/30/2021Leased a new vehicle and all went well. This is the 3rd vehicle I've leased from Rinke and Ed Serwach has been the salesman who completed the sale every time. I come to see him because he is friendly and very helpful
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
by Ronald KATA on 04/19/2024