Team One Chevrolet Buick GMC
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Customer Reviews of Team One Chevrolet Buick GMC
Review type:
Pre-owned vehicle
by JanU2183 on 07/29/2024
My salesperson Tim Ginther was awesome. My credit rating and financial ratings were low, but he worked diligently to help me secure a pre-owned vehicle. As a senior, my money is scarce, but Tim and his Manager worked miracles to secure a… vehicle for me. Thank you😊
12 reviews
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Always great service
by Socks909 on 10/29/2024Friendly, Fast and great servicePre-owned vehicle
by JanU2183 on 07/29/2024My salesperson Tim Ginther was awesome. My credit rating and financial ratings were low, but he worked diligently to help me secure a pre-owned vehicle. As a senior, my money is scarce, but Tim and his Manager worked miracles to secure a… vehicle for me. Thank you😊Satisfied yet disappointed
by BClark3 on 02/04/2023Simple oil change lead to check engine light and other warning panel lights. The cause was due to the incorrect installation of the oil filler cap. Disappointed in the quick blame game of we only serviced your car. Attitude change rather… abruptly after getting second print out of codes and compared to original before oil change. Simple issue caused unnecessary fuel use, time use to get a second car and three trips from home and back to find out what they did. Arguably I had them replace a faulty tire pressure sensor while they had it. Was not going to worry about it until next time I was going to be in the area with another vehicle planned. Overall satisfied yet disappointed and a bit bitter.Team One Chevrolet
by Chevrolet on 12/29/2021I’m very pleased with the service we received.good service
by keith MI on 04/21/2021They took the car right away and it back out on time like they said they would. They did a great job with no problems. Everyone I dealt with was friendly and helpful.Very Comfortable
by JanieVA on 01/17/2021Always, on top of their game.Blown Cylinder Head TWICE
by DeceitandLIES on 06/18/2019STAY AWAY! They sold me a 2003 Pontiac Aztek which was traded in for having a bad rocker arm and they KNOWINGLY sold it to me with a CEL saying it was a emissions issue, WRONG!!! ended up dumping the vehicle in the salvage yard after… payments were completed because the 3400 V6 motor seized and blew the transmission, NEVER AGAIN!!4th car from TeamOne
by Screenname on 02/11/2019Same as the last time, no issues, Mark is easy to work with.Car service
by Jerry jr on 08/24/2018updated 08/31/2018Great serviceTake your buisness elsewhere!!
by Calvin48813 on 03/19/2018Purchased a 2004 Ford explorer from team one 2 weeks ago, my wife needed a reliable vehicle for her and our 2 infants. We have always heard bad things about this dealership and here lived here our whole life but decided to not judge a book… by it's cover.we test drove the vehicle and decided we would purchase it paid 4500 cash and we were on our way. The vehicle is less than 2 weeks old and the transmission starts acting up, took vehicle to transmission shop and head mechanic drive it put it on scanner and diagnosed that the transmission needs to be rebuilt, mechanic also said that if the dealership would have done the safety inspection and checked the vehicle over before selling it the would have known there was an issue, they did none of that and decided to sell the vehicle how it was as is no warranty. We will never do any buisness with team one ever again and will let everyone know they are dishonest and money hungry. They don't value their customers all they are worried about is money..Liars
by teacherbuyer on 09/13/2015They promised me I would be happy on the phone, but couldn't make a deal if I didn't come in. I drove 2 hours, each way, to meet with them and they jerked me around pretending to give me a great deal. Afterwards, I called a local dealer and… got the same deal within 10 minutes. They lied just to get me into a situation in which I'd feel obligated to buy a vehicle.Dont buy your GM here!
by jim1450 on 12/22/2011updated 04/26/2025Found my new GMC truck on the internet & made the deal on the phone because they had the truck I wanted but were 245 miles from where I live. Picture had oem GM tubular side steps on it & asked the salesman about them because they were not… stated on their site, he said yes it has them. Was the day after Thanksgiving & took me a little longer to get there than I expected but made it in a half an hour before they closed, most of the paper work was done already. They looked @ my trade in & we agreed on its price so we started finishing the paper work while the truck I came to buy was getting detailed. By the time the new truck was brought up the dealer was closed & just about everyone was gone, I walked out to look @ the new truck for the 1st time & NO SIDE STEPS!! I asked my salesman about them & he told me they were removed because they were not included for that price & they were cheap plastic ones that I wouldnt want anyway,pretty nice after everything was finalized. I have the orinal picture from their site showing the OEM GM steps on it. I ordered a set of GM steps to put on it & when I went to install them I found they left all the oem mounting hardware on my truck & the set I got mounted right to it. ALL I CAN SAY IS THEY PULLED A FAST ONE ON ME & ARE LIARS. Second issue is that they charged me a $195 doc fee & because I live in another state I have to do the title work. Doing the title would be undestandable but dont make me pay for something you didnt do & made me do.................................................................................................................... Just wanted to add that I contacted GMC customer service & they made a good effort trying to get these issuse resolved but have no power over their dealers & Team One basically ignored them & me. Buy GM but buy it from another dealer!!!!
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About our dealership
Hi Calvin and Kyleigh, Sorry to hear about the problems that you are having with the Explorer and that this is the first time that we have heard about it. We looked up the sales history for this vehicle and it was sold as an (as-is) vehicle, if you would like to discuss this further please give us a call at (517) 588-0018.
by teamone on 03/20/2018