Skip to main content
Today 8:00 AM - 6:00 PM

Customer Reviews of Jim Causley Buick GMC

Review type:

266 reviews
Sort by:

  • Great Dealership

    5 out of 5 starsby PiperSnar on 08/15/2017

    Brian E. is the nicest salesperson we've ever met. Always happy to help you in everyway he can. This is our second time dealing with Brian and it won't be our last. Jim Causley Buick GMC is the best.
  • service

    5 out of 5 starsby phyllis1938 on 08/14/2017

    service on car was excellent
  • Service review

    5 out of 5 starsby rew2041 on 08/09/2017

    The only hiccup on my service (oil change) was that the oil life indicator was not reset. It was an easy fix. A few clicks and it was done.
  • Customer Service Representative

    5 out of 5 starsby Alzie49 on 08/05/2017

    Wanted to thank Brad for the outstanding job of the professionalism and keeping us informed of the replacement of our tires on our Buick Enclave. Brad went above and beyond to keep us informed and up-to-date on the delivery and mounting of our tires so that we could leave on our planned vacation. We had a last minute problem and he made sure all went well so we were only slightly delayed the day we were leaving. He is a definite asset to your organization. Thank you Brad for all your help and assistance.
  • exceptional dealership

    5 out of 5 starsby rosevillian on 08/01/2017

    It was a pleasure to go to a dealership that makes it so easy to pick out a vehicle and close on it. Eric D'olivo showed me the availability of Enclaves and color choices, test drove the vehicle and wrote up the sale...all so smooth and convenient. When I went in to sign the paperwork, everything was ready for me and so was the vehicle. I am totally happy with both the vehicle and the service from Jim Causley.
  • Oil change on my lease

    5 out of 5 starsby GMCterraingirl on 07/18/2017
    updated 07/27/2017

    I was very surprised that 2 yearly oil changes along with preventative maintenance was included free with my lease. The car wash was an extra perk. Thank you
  • Oil Change done in record time

    5 out of 5 starsby Mrsdrivesalot on 07/20/2017
    updated 07/27/2017

    Usually I spent an average of a little more than an hour waiting for my oil change/tire rotation to be done. Today it was only 45 minutes and they even washed the truck for me saving more time of going to the nearby car wash.
  • air bag recall

    4 out of 5 starsby gerwic01 on 07/25/2017

    For some reason they couldn't start my car to bring it out to me. I found that to be quite strange because the key wouldn't turn over. I told him you have to jiggle the steering wheel to unlock the steering column in order to turn the key sometimes and put in the clutch because it's a manual. Why would I have to tell mechanic how to start a car? I was waiting in the 88 degree heat for a long time waiting for my car to be brought out to me. Other than that they did great work and we're very polite.
  • Oil change

    5 out of 5 starsby djc7860 on 07/22/2017

    My work was done ahead of time, and I was on my way.
  • Buick Enclave

    5 out of 5 starsby captain30 on 07/08/2017

    Very satisfying experience working with Andrew and the personnel at Jim Causley.
  • Exceptional

    5 out of 5 starsby Princess45 on 07/07/2017

    My salesman Willard made my purchase of a new 2017 Terrain the most enjoyable, Stress Free purchase I've ever experienced. I couldn't be happier with my new lease & Thank both Willard & Jim Causley for their professionalism & A Job Well Done!
  • sales rating

    5 out of 5 starsby prince100 on 06/14/2017
    updated 06/29/2017

    Jeff Zimmer was very nice and did a very good job explaining and walking us threw the process of leasing my encore. We are happy with the encore.
  • Enine issues...quick turn around

    5 out of 5 starsby Sherbear1002 on 06/13/2017

    Was able to have my car back the same day. Super happy
    • Hi Sherbear1002! It makes us super happy that you're super happy!! :) Thank you for choosing Jim Causley Buick GMC!

      by jcbuickgmc on 06/29/2017

  • Vicki

    5 out of 5 starsby Vickalynnb on 06/10/2017

    My sales person was very funny, nice, and knowledgeable. He set up my on star, my my radio. And my blue tooth for me
  • Service (25May17)

    5 out of 5 starsby treker8900 on 05/29/2017
    updated 06/07/2017

    Only issue is that the tire pressure was not done with the tire rotation. Tires were overpressure
    • Hi treker8900! Thanks so much for the feedback. We will happily fix the tire pressure issue if you don't mind bringing in your vehicle. Sorry for any inconvenience this may cause. We appreciate your business and thank you for choosing Jim Causley Buick GMC! :)

      by jcbuickgmc on 06/29/2017

  • purchase new vehicle

    5 out of 5 starsby Judy_Messer on 05/31/2017

    We have purchased vehicles from the Shell family for 40 plus years and we always get the most outstanding assistance with everything. A great dealership because of Will John Sr and John Jr and the late Earl Shell.
    • Hi Judy! Reviews like yours really put a smile to our face! :) Thank you so much for being a loyal customer for 40+ years! You are the definition of loyalty!! I know the Shell's will definitely appreciate your kind words when I pass this review along to them today. Thank you for choosing Jim Causley Buick GMC! :)

      by jcbuickgmc on 06/01/2017

  • Excellent Work and Service!!

    5 out of 5 starsby KELLYGajowiak on 05/09/2017
    updated 05/22/2017

    Service of my vehicle was above and beyond my expectations!!
    • Hi KELLYGajowiak! Happy to hear your service visit went above and beyond your expectations! Thank you for choosing Jim Causley Buick GMC! :)

      by jcbuickgmc on 05/25/2017

  • Awesome

    5 out of 5 starsby Coco_2017 on 05/13/2017

    Great, great dealership! Awesome staff!
    • Hi Coco_2017! Thanks so much for the kind words and thank you for choosing Jim Causley Buick GMC! :)

      by jcbuickgmc on 05/20/2017

  • Jim Causley service

    5 out of 5 starsby Tmjourneau on 05/14/2017

    Jim Causley is the best
    • Thank you so much Tmjourneau! :) We try our best to be the best. Thank you for choosing Jim Causley Buick GMC! :)

      by jcbuickgmc on 05/20/2017

  • Terrain lease

    5 out of 5 starsby Finicucce on 05/02/2017

    Quick and easy lease of a new 2017 Terrain.
    • Hi Finicucce! Happy to hear your Terrain lease was quick and easy! :) Thank you for choosing Jim Causley Buick GMC!

      by jcbuickgmc on 05/20/2017

  • oil change and tire rotation

    5 out of 5 starsby mikemuscat on 04/21/2017

    exceptional service
    • Hi mikemuscat! Happy to hear your service was exceptional! :) Thank you for choosing Jim Causley Buick GMC!

      by jcbuickgmc on 04/26/2017


About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area