Jim Riehls Friendly Honda
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Customer Reviews of Jim Riehls Friendly Honda
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66 sales reviews
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From Friendly to Un-Friendly Honda Dealership
by gr323 on 09/21/2013updated 04/24/2025I purchased a new Accord from Dan G in 2005. Fast forward 8 years, I went to this dealership to purchase a new Accord EX-L expecting to find the "Friendly", professional salesmanship, loyalty customer service and to make a good deal.… Instead, I was greeted with an un-welcoming gesture by a sales manager who was filling in for the internet sales person. Later, the internet sales consultant discussed the available stock for 2013 and 2014 models. The dealership offered me less than the Kelly book value for my 2010 Vehicle. The salesperson did not give me any leverage for negotiation with the price. His response You must know that when I'm busy email is the last thing that gets checked. This dealership does not tolerate customers who are internet savvy and who have done their research on the vehicle they want to purchase. It was like, how dare you go to another dealership??. They are not in line with the tools and the information available in the internet for an average Joe Bloe. The dealership Friendly Honda culture from 2005 is now changed to Un-Friendly Honda Dealership. So I went to another dealership and purchased the accord I wanted. I believe they have too many disgruntled Chrysler & GM sales people with old glory days and not in touch with 2013 Honda Customer values. Stay away from the dealership people.Todd H is a great salesman!
by leanieleanz on 10/07/2013updated 04/24/2025This is my second CRV from Jim Riehls. In both my experiences (2008 and now) everyone is very friendly from the cashier to the sales people. I purchased my new 2014 CRV from Todd H. He is an amazing salesman! He was not pushy at all. He… was kind, patient, and very friendly. Even throughout the million changes I made through the process! I highly recommend you see Todd if you are looking for a new vehicle!Horrible Dealership and Lying Sales People...NEVER GO TO THIS DEALER
by civicbuyer2 on 05/26/2012updated 04/24/2025I honestly recommend car buyers to KEEP AWAY from this dealership. Sales people are [non-permissible content removed]. I dealt with Peter Schmidt and Ryan Daila. Unfortunately I had to purchase a vehicle here as I was kind of stuck. This… people will promise a lot and never keep them. They tried to sell me a test vehicle as new one. Very sneaky sales guy. Watch out for Peter Schmidt. NEVER NEVER go to this dealership. If you have to drive a few miles extra...it is worth every hard earned penny to avoid [non-permissible content removed]. Please take my word. I learnt the hard way and you please don't fall into the trap. I would give the negative rating if it was available.
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