Mike Dorian Ford
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Customer Reviews of Mike Dorian Ford
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When buying a used car goes the right way!
by Jay on 03/12/2025
I recently purchased an F150 from Dorian Ford. Joe Lapinski was my sales person. He made sure the entire process, start to finish, was smooth, stress-free, and expeditious. Joe’s approach and demeanor is friendly, knowledgeable, and… professional. NOT pushy, And not that dirty car salesman you need to shower after talking to. He found me the right vehicle, at the right price. Cheers Joe, you’re a good human being and you will see me again!
J
26 reviews
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Dorian is Fast and Efficient
by wbarb50 on 07/22/2011updated 04/26/2025Mike Dorian Ford is a well-oiled machine in my books. The time it took them to find a vehicle and get me on the road was unbelievably quick. When the time came to finance my vehicle, I was in a bit of trouble. The Finance manager and my… salesperson worked hard to get me on the road and I am happy to say I am currently paying off my new vehicle. I was overjoyed that they could approve me, even though my credit wasn't in the best shape.Professional, Honest, Salesman / Quality Vehicle
by surben on 01/21/2012updated 04/26/2025My daughter was in the market for a new car and a friend told us about the great deal they got at Dorian Ford from their salesman "Max L." My daughter and I ended up at Dorian with Max showing us a Escape....what a super SUV! This SUV had… everything plus a great lease. Max worked hard to get her what she wanted within her budget.. She ended up with a white one with leather. It gets outstanding gas mileage and is great in the snow and rain. It has a great radio system and has ambient lighting...which is amazing. All and all, she got a quality vehicle from a great salesman. I plan on seeing Max for my next car and will recommend him to my friends! He made us feel like family. Which is rare these days.Another Excellent Transaction
by tpomavil on 12/12/2012updated 04/26/2025My family and I have been purchasing ALL of our cars from Dorian for many years. They go out of their way to assure that I get the right car, the best finances and the best service. The salesman, Sean P., has been extremely helpful and… works with me and my family.We're happy to hear that you have had many positive experiences with us. We pride ourselves on our customer service and Sean is the perfect example of that. Thank you for being a loyal customer and please reach out if there is anything we can help you with. Carolyn Dorian cdorian@dorianford.com
Avoid Mike M. Very poor experience.
by edbrehm on 02/21/2014updated 04/26/2025Attempted to purchase a used Ford Flex. During the process, another dealer we had been working with previously offered us a much better deal ($1,000 less for the nearly identical vehicle). Since we wanted to keep our money in Michigan, we… asked for some concession on Dorian's behalf in order to be more competitive. We were told the price was not negotiable. The fast talking, stereotypical salesmen in question, Mike M, told us "we've already paid your sales tax" and "your deposit is non-refundable". Both statements were outright lies. His attitude was take it or leave it ("It's no big deal to me, I sell 30 cars a month") and quite condescending as well. We asked to speak to the sales manager and/or general manager, but they didn't call. I also attempted to talk with Carolyn D, V.P. of the dealership by email, but received no response. Do yourself a favor and Google the reviews/ratings for this dealership and read them thoroughly prior to getting involved with them. I'd like to think our experience doesn't represent the dealership as a whole, but the negative reviews (even with Mr. M specifically) go back for quite some time.Ed We appreciate your feedback. I left a comment last week on your previous review to please contact us to discuss the details of your visit. I still have not received an email from you. Please email me the specifics at cdorian@dorianford.com and I will be more than happy to send you a response personally. Sincerely, Carolyn Dorian
Horrible!
by Carl1981 on 02/26/2014updated 04/26/2025Traded in a 2011 F150 Lariat Ecoboost at the end of November 2013 for a used 2008 Explorer cause I wanted to cut my payments in half. Sold me a warranty for $2000 and acted like it covered everything in drivetrain when purchased. Took it… for a test drive and felt like something was wrong in trans and it was misfiring around 50 mph. Told the salesman when I came back. He said he couldn t get it to do it..of course lol. Anyway he said if I had problems bring it back. So the day I drove it home..I live an hour away....it was misfiring like crazy. Took it back the next day and he took the car while I went back to work. Of course they couldn t get it to do it again. I have plenty of experience working on cars so I knew it was a plug or coil pack. Anyhow, they told me to bring it back if it did it again. So now 2 months later and only two payments made it s driving HORRIBLE, misfiring like crazy and shifting like #$%$! I bring it in and they say they ll look at it. Come to find out that $2000 warranty they sold me COVERS NOTHING! So they put me in a rental for almost a week and tell me what I have been saying since I first test drove it.....the plugs need to be changed and the coils.....$950 plus they inform me the plugs will break off in the block for this motor and could be another $80 a cylinder!?!?!?!?! WHAT???? Of course the warranty doesn t cover it and the used car manager says I ve had it for too long and will not cover it!!!!!! So they say the ball joints were bad and charge me almost $400 to change them and for diagnostics to do nothing lol. Then the trans issue, a computer update, can t be done until the misfires are fixed and will be another $100 deductible cause the warranty deductible only covers one visit..lol..go figure. Anyhow long story short, I WILL NEVER BUY ANOTHER THING FROM DORIAN, EVEN PARTS!!! WHAT A BUNCH OF [non-permissible content removed]!!!!! Did all the work myself for $250 over the weekend and took 2 hours. Looks like I ll be buying my new Mustang from Imlay City Ford!Carl - We are very sorry to hear about your experience. We appreciate you leaving your feedback. Please email me at cdorian@dorianford.com to discuss this. Sincerely - Carolyn Dorian
About our dealership
Thanks for the review!! We really appreciate the feedback! - Carolyn Dorian
by carolyndorian on 07/15/2014