Jack Demmer Lincoln
Customer Reviews of Jack Demmer Lincoln
Review type:
Unfair sales practice - caution to online buyers
by RJ on 04/22/2023I tried to purchase a car online from another state feel the process was not handled fairly. The day before the car went live on their website, I emailed them asking to make a deposit to hold the car. They called following morning and… told me someone would call me back to take my deposit. It took longer than expected. When they finally called back it was to tell me they decided to sell it to someone else. Allegedly, someone walked into the dealership the same morning and it was immediately sold to them while completely ignoring my bid. I understand cars sell fast, but that’s irrelevant, unless someone is careless and impulsive. There does not appear to be an equitable order of operation in place here. If I had refused to make the deposit or was unresponsive to calls / text / email, then I would understand it would default to the next bid. Instead they let someone jump the line which I found both discourteous and unprofessional. If you are offering online sales, then these bids need to be taken seriously (and equally valid as in person), unless buyer behavior proves otherwise.New Tires
by Daniel S on 07/25/2018updated 08/08/2018Purchased 4 new tires; Excellent price & service; Service rep's very polite and responsiveHAPPY
by JJLVSLINCOLN on 07/26/2018updated 08/08/2018Easy and fast to drop of vehicle and quick to pick up.Thank you for taking the time out of your day to tell us about your experience!
New car lease
by Irwin Danto on 08/03/2018Always excellent help from Nanette Vizachero. Highly recommend her and Demmer Lincoln.Thank you so much for the 5-star rating. We are so glad you had an excellent experience with Nanette at Jack Demmer Lincoln.
Jack Demmer Dearborn Quick Lane
by ShellyShell on 08/01/2018Excellent customer service! Warm greetings, detailed check up for the car, prompt service!Thank you for the positive review, Shelly! We appreciate you taking the time out of your day to tell us about your experience with us as well as your business.
Great Service!
by David S on 07/30/2018My issues were handled promptly and efficiently .We really appreciate you taking the time to leave us feedback on your visit, David! We're glad you had a 5-star experience with us.
Jack Demmer Lincoln Collision
by rms48124 on 07/29/2018Nice body and paint work.We really appreciate you taking the time to leave us feedback on your visit!
Oil Change
by Hlewis8 on 07/05/2018fast , good price and good service agents!We are happy we could make your experience a positive one!
Great dealer & car
by J A Burns on 06/30/2018Had a very nice experience buying my car. Went in Monday afternoon, and picked up my car first thing Tuesday morning! One paper hadn't been signed, and the dealer came to my house so I wasn't inconvenienced. Can't beat that for service!… Love my new Lincoln!!Thank you for your wonderful response to the quality of service our team provides!
Recent vehicle service
by Sandra e on 06/22/2018I was very pleased with the work as well as the attention to details the service Rep providedWe really appreciate you taking the time to leave us feedback on your visit!
Great Service
by Maryfro on 06/18/2018Excellent service, friendly staff. I only take my car here because I know I will get great serviceThank you for your wonderful response to the quality of service our team provides!
Outstanding
by lindafreitag on 06/15/2018Demmer Lincoln is the only dealership I will purchase my vehicles from due to the great sales person Nanette Vizachero.Linda, we appreciate your recommendation of Nanette Vizachero & our dealership !
Jack Demmer-Great Dealership
by Aneda W. on 06/08/2018updated 06/15/2018I have been dealing with this dealership for over twelve years, The people working there are always pleasant. The agent is aware of my concerns and always looks out for me. She even remembers my birthdate. I also like having the ability… to select a refreshment while I am there.Thank you for taking the time to notice those efforts and for leaving such an awesome review, Aneda! We appreciate your loyalty & are glad Nanette always provides you with a 5-star experience. We look forward to seeing you back next time!
Maintenance and service for my Lincoln
by yfredrick66 on 06/09/2018My experience has been terrific! Josh the service manage has gone above and beyond to ensure Jack Demmer Lincoln Dealership is the only dealership I will use. Please note I have a couple of dealerships I could go to that are much… closer... however because of the outstanding customer service I receive ... I’m willing to travel to this establishment! Thank you so muchWe set high expectations for ourselves so its gratifying to hear you had a great experience with us. We certainly appreciate your loyalty & look forward to seeing you back next time!
Ask for Jessica !
by JayHijazi on 06/07/2018Jessica Livernois is the best. True enthusiast, that will take care of your car as if it were her own. Knows here stuff, and her customer service is bar none!Thank you for leaving such a great review and high star rating! We are glad Jessica took great care of you & your vehicle. We are certainly lucky to have her on our team.
Jack Demmers service always great.
by roninm on 05/28/2018Brought my Lincoln in for recall work. No complaints at all.We really appreciate you taking the time to leave us feedback on your visit!
Great Job!
by van7250 on 05/29/2018All employees were friendly and accommodating. The work was done sooner than expected.We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Lincoln mkc
by john.fraser on 05/21/2018Very easy experience. saleslady was helpful and knowable about the vehicle We wanted.John, we are happy we could make your experience a positive one!
excellent
by idowning27 on 05/14/2018updated 05/24/2018Service was fast and goodWe really appreciate you taking the time to leave us feedback on your visit!
Excellent service
by leefree53 on 05/10/2018updated 05/24/2018Excellent Nanette Vizachero was very nice talking to me about the car she was ExcellentIt is great to read such wonderful comments about your recent experience with us! Thank you for sharing them with us.
Excellent service
by mulebag on 05/10/2018updated 05/24/2018Very courteous and friendly. Work was done quickly and I was notified promptly. Much appreciated.Thank you for leaving such a great review and high star rating. We're glad you had a 5-star experience with us.
Lincoln Nautilus
Lincoln Corsair
Lincoln Aviator
Lincoln Navigator
We truly love the car business & take great pride in our community. We aim to treat our customers like a part of our family & believe that if we take care of our customers, that our customers will take care of us. We provide transparency with both your time as well as pricing. We know your time is valuable & we are committed to taking care or our customers according to their time frame & convenience. What sets us apart is the way our team members treat one another, our customers, & our community members. We're 15 minutes from EVERYWHERE & look forward to the opportunity to show you what the "Demmer Difference" is all about. Call us now at 3132748800
We offer complimentary Pick Up & Delivery for both Sales AND Services. Call us to learn more!
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
Daniel, we are happy we could make your experience a positive one! Thank you for your business & kind words.
by demmerauto on 08/16/2018