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Customer Reviews of Bob Maxey Lincoln

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91 reviews
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  • Lincoln Nautilus Lease

    5 out of 5 starsby Teneka L on 01/22/2025

    They worked with me and negotiated with me concerning the price. I was able to get all my amenities I wanted. I am enjoying the vehicle. I have been leasing/purchasing vehicles at Bob Maxey since 1995. I left and came back for this… vehicle because they were transparent with my sale. I am enjoying my vehicle.
    • We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 01/26/2025

  • Bob Maxey Lincoln

    5 out of 5 starsby DanKeller on 12/11/2024

    Thorough, patient, flexible, friendly, and professional
    • Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

      by Nia Sterling on 12/13/2024

  • Great Experience

    5 out of 5 starsby Ann1234 on 01/27/2024

    Exceptionally easy transaction. Lived 3 hours from dealership, made the purchase over the phone. Met the Saleman half-way to sign papers, hand over payment and take the car home. Couldn't have been easier.
  • Educator

    5 out of 5 starsby missy1952 on 04/05/2018

    This was my second car purchase from Bob Maxey. Everyone involved went above and beyond to get me my 2015 Flex.
  • Great service!!!

    5 out of 5 starsby Mikemilo on 03/28/2018

    As usual when it's Schedule maintenance time Or any other small Adjustments that I think I might need.. there's no other place for me and my family but @ Bob maxey Lincoln in Detroit Great service everytime! you can tell a great… Business by the Integrity of the service management,and staff Credos to you Philip and thank you I'll never forget how you helped me and I know it's been over 4 years You saved my car And me tons of money lol You guys treated me like family thanks Sean From service to the technicians new car sell used car sales To the service technicians The cashier lol the guys in the parts... BUT NO!! guys really thank you for your love and Integrity for what you do And like any other great business this has to come from the top so my hat is off to the owner... and this is why I purchase 3 vehicles from you guys.. Thanks for your service love you guys!!
  • Above and Beyond

    5 out of 5 starsby Msworld on 02/22/2018
    updated 02/27/2018

    Laura was my sales person she was very caring as interested in what my needs were and went above and beyond to make sure they were met! I’m extremely satisfied with not only Laura but the dealership in all aspects! Will definitely buy again… and again from Laura and Bob Maxey!
  • Bob Maxey Body Shop

    5 out of 5 starsby BXWilliams on 12/12/2017

    The repair was completed as outlined in the estimate. Timelines were met with a good finished product. Ms. Mirch was very helpful and capable.
  • Bob Maxey Service

    5 out of 5 starsby terryhelle on 05/17/2017

    Great service time, nice lounge, complimentary rides. Work is usually done within an hour car wash included. Never had a bad experience!
  • don't know

    4 out of 5 starsby amcb715122 on 05/17/2016
    updated 05/31/2016

    I asked that my car not be washed and for the second time this year they washed it any way i had to have it hand washed right away on my way home..
  • Oil Change

    5 out of 5 starsby nurseneka97 on 05/26/2016

    I like the fact they clean my car before giving it back. Next time I will make an appointment for service.
  • Satisfaction Plus

    5 out of 5 starsby Robskidog on 05/26/2016

    The staff was very courteous and pleasant. Everyone was concerned about my vehicle from the service advisor to the courtesy car driver. It was a totally awesome experience!
  • routine maintenance

    5 out of 5 starsby woneill52 on 05/23/2016

    on time. clean car, no fuss. I can't ask for more, I await word on when the parts for my recall are in.
  • Fast Service

    5 out of 5 starsby jrachid66 on 05/16/2016

    Great service in and out before promise time 100% better and last visit!
  • Bob Maxey's Excellent Service

    5 out of 5 starsby BillHabib on 05/13/2016

    I have been a steady customer of Bob Maxey since 2008. I have leased 5 vehicles from them. Their sales and service is always excellent. I have never had a need to complain.
  • Great Service

    5 out of 5 starsby mcglonda on 05/12/2016

    Finished on time, and meet quoted pricing, good dealership
  • Good service

    4 out of 5 starsby Nfranks on 05/08/2016

    Service was good, however, the sticker for my next oil change indicates it should be after 15,000 miles which obviously is a mistake. I would use your services again since your dealership is within walking distance to my home.
  • Tire change

    5 out of 5 starsby TerryHelle on 05/06/2016

    Very organized and fast service always. Tires changed out , all points check and car washed in a little over an hour. Excellent!
  • Excellent customer care

    5 out of 5 starsby Tamikaodell on 04/26/2016

    I had my 02 Grand Caravan serviced here for a basic oil change with a coupon deal and they upgraded the deal to a full point inspection free of charge which cost more.They also saved me when the did a free diagnosis on my battery which was… extremely low which I completely forgot to check especially since I brought the car off off the internet. The lounge area was very nice and comfortable with free snacks, coffee, and even the chairs were nice. Afterwards I even got a free car wash coupon. Will recommend the nice and pleasant service I received here.
  • Oil change

    4 out of 5 starsby Knowmore86 on 04/05/2016
    updated 04/20/2016

    Lincoln MKZ 2014; advised that the emergency break was engaged--I had not known how to engage this break--referred to manual. Visit was not wasted; oil change was needed. Popcorn was tasty.
  • Reliable and Efficient

    5 out of 5 starsby lpsowle1 on 04/04/2016

    I always get exemplary service at this dealership. The staff is friendly and professional and always follow up on my questions/concerns. Mike was awesome to work with and the experience was easy and quick.
  • Sales

    5 out of 5 starsby Jenjen170 on 03/31/2016

    I am leasing an MKC from Laura Szczerbinski. She was very knowledgable about the vehicle and showed me how to work all the features in the car. I understand she is a new sales consultant and I think she is doing a great job. I've already… referred her to a few friends. Thanks Laura and Bob Maxey. Great service.

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