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Customer Reviews of Bob Maxey Lincoln

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91 reviews
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  • Efficient oil change

    4 out of 5 starsby mikes7373 on 07/30/2015
    updated 08/06/2015

    I was given an estimated time for an oil change/tire rotation and the car was waiting outside, service completed, when I returned a half hour early. Very efficient and friendly service.
  • Excellent

    5 out of 5 starsby Gray23 on 08/03/2015

    Bob MAXEY has a excellent staff in the body shop department.
  • Great Vehicle

    5 out of 5 starsby Latreese on 07/13/2015
    updated 07/30/2015

    I purchased a 2015 Lincoln MKC. My salesman, Mark went above and beyond to ensure I was satisfied with my purchase. Mark stayed late to show me features in the truck that I didn't quite understand.
  • Great experience at Bob Maxey

    5 out of 5 starsby JoeC9916 on 07/28/2015

    Jay Kramer helped me purchase my new MKZ Hybrid. Highly recommend Bob Maxey if you're thinking about a Lincoln or Ford. Had the car and paperwork ready to go when I arrived. Explanation of the car was thorough. Love the car.
  • Good service.

    5 out of 5 starsby Frog8599 on 07/28/2015

    Job was done on time, everybody there was friendly, could not ask for better service. P.S. You bet out the local Ford dealership hands downs.
  • good experience

    5 out of 5 starsby audlp on 07/28/2015

    I purchased the MKC. It took some time to find the color with the features I wanted since inventory was low.Jay Kramer was helpful and patient during this process. I am thrilled with the suv.
  • Lincoln MKZ Purchase 7/23/15

    5 out of 5 starsby MJP5461 on 07/27/2015

    Paul Stergiadis did an excellent job of presenting the alternatives and helping us find a car that met our needs at a reasonable price.
  • Ford is Great!

    5 out of 5 starsby Codfish4185 on 07/13/2015
    updated 07/25/2015

    I like being driven home while you work on my vehicle. I like that you check my vehicle over and you have done an excellent job getting it back to me in a timely fashion.
  • Great service

    5 out of 5 starsby Loraine8621 on 07/17/2015

    My oil change and recall repair was done in a short time and everyone was very pleasant. .
  • great service

    5 out of 5 starsby Cake3703 on 07/02/2015

    Mks-- New vehicle maintenance-- everything done within an hour. Staff was very nice and helpful.
  • Maintenance plan at point of purchase is good deal.

    5 out of 5 starsby DetDave on 07/02/2015

    When the question was posed about replacing the air filter it would have been helpful to include the price.
  • Oil Change and Tire Rotation

    5 out of 5 starsby Shef1605 on 06/29/2015

    The lounge is getting even better! The flat-screen TV with Comcast HD was great as I sipped my K-Cup Coffee while lounging in my comfortable leather chair. I watched Caddyshack with a few other customers - always a hit. My oil change and tire rotation was as usual - great service performed quickly. The car wash is always a nice bonus! Thank you!!!
  • Friendly and competent staff

    4 out of 5 starsby ks101 on 06/27/2015

    Overall, I had a very pleasant experience with getting my car serviced at Bob Maxey. I had to wait about 5 minutes when dropping the car off for an oil change but did not have to wait long for the service staff to call that it was done and I could pick the car up.
  • Wonderful 1st time experience

    5 out of 5 starsby AshleyB3992 on 06/25/2015

    My experience with Bob Maxey was the best I have ever experienced. Before stopping into Bob Maxey dealership I went to two other dealerships (A Ford and Chevy) and they treated me poorly without getting any of my information. Paul was very down to earth and friendly as soon as I walked into the dealership. Before getting any information from me, he showed me the inventory and what car he thought was best for me. He kept me updated throughout the day and made the experience less stressful and actually fun. I plan to continue to stay with Lincoln and purchase all my cars from Bob Maxey. I loveeeeeeeee my new car! Thanks Paul and Bob Maxey for the wonderful experience.
  • Great place for an oil change.

    5 out of 5 starsby lightba on 06/08/2015
    updated 06/22/2015

    Jacob was excellent. He explained how long the service would take and the cost. No surprises.
  • Great Service

    5 out of 5 starsby 185 on 06/15/2015

    I was very happy with the level of service, and especially my experience with Phil the Service Manager.
  • Great service

    5 out of 5 starsby Cassiedb on 06/15/2015

    2013 MKX. Excellent job - service speedy. Everyone friendly even though I came in near end of workday on a Saturday.
  • My May 27, 2015 Bob Maxey Experience

    5 out of 5 starsby Celeste2266 on 06/02/2015
    updated 06/11/2015

    The service was excellent! All my concerns were addressed before and after I purchased by vehicle. My salesman, Alvin Taylor, went above and beyond the call of duty. He even took my personal belongings off of the keys I was turning in to avoid my breaking a fingernail.
  • I love Bob Maxey Dealership!!

    5 out of 5 starsby kristen5289 on 06/08/2015

    You guys at Maxey are the BEST!! Everyone seems to enjoy working there. I see a lot of smiles. Sean helped me check in and he is so nice and helpful. I do not mind spending time on my Saturday's coming to get my Focus serviced. From the waiting room to the bathroom, it is very pleasant!!
  • I love my MKZ

    5 out of 5 starsby Raycwillingham on 06/05/2015

    I purchased a 2015 Lincoln MKZ on last Thursday and on Monday of this week June 1 my mother took delivery of her 2015 MKZ
  • Excellent service

    5 out of 5 starsby detailinn on 06/06/2015

    The staff here went over and beyond to make sure our every need, question or concern was addressed. Kudos!!!!!

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