Spirit Ford
Today 9:00 AM - 6:00 PM
Customer Reviews of Spirit Ford
Review type:
Satisfied customer
by Tiffany on 09/27/2024
They were great and fast!
17 reviews
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Satisfied customer
by Tiffany on 09/27/2024They were great and fast!Hi Tiffany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Used Truck purchase
by Hilversum on 08/12/2024My experience overall was good. Good salesperson. The dealership has a positive vibe or feel to it. My only issue was that the transmission had been rebuilt in 2023 and I wasn't told about this.Best Sales Experience!!!
by CAS0438 on 07/20/2024We recently purchased a new Expedition! The sales experience and delivery was unbelievable. We were treated like family! The entire process went smoothly. When buying a Ford there is no other dealer I would go to!Great service
by Chris Briggs on 12/12/2023I bought a used leased vehicle. The staff were great. Had me in and out pretty quick. No issues. Tony was great. Call him if you need a car.Service
by Guero Palma on 09/22/2023Advisors were friendly, sincere, and knowledgeable. Ron who is the service manager, and Sam one of the service advisors, will give you an experience that is second to none!The Works
by Kenneth on 06/14/2023I am happy with the overall service. I know a carwash is included with the works but the tech pulled my truck out of the garage and parked it without taking it to the carwash. I confirmed with the service counter guy that a carwash should… be included. I then went out the back door where the tech was sitting on a chair and asked him to take my truck thru the carwash. His reply: “give me a minute” as he finished his cigarette and looking at his phone.Maverick
by Tom4040 on 05/04/2023Was a great experience to buy a new car from. Was really pleasant sales staff.buying the car after leasing
by Spirit Ford on 08/23/2022I had a 742 credit score and Deb had an 804 credit score but they got us a [non-permissible content removed] loan at 6.04 interest. We had to deal with someone different this time and I don't think they did an excellent deal!!!!Very happy customer here.
by Mark from Yp on 04/11/2022Extremely satisfied with the total experience from scheduling appointment to completion of work and billing. My service writer even found me a coupon for an additional $25 off of my $50 coupon. Highly recommend this dealership. This is why… I drive 17 miles from Ypsilanti.Disappointed in Service Appointment
by Sally S. on 10/17/2021Appointment for oil change only so dealership would not entertain installing a new battery to correct a low battery reading as they were busy. Was never given option for new battery; just oil change and service rep came to lobby with my… keys and the bill, suggesting I purchase a battery tender to keep recharging my battery. Took vehicle elsewhere for new battery. Re-thinking any future service at this dealership.Longtime Spirit Customer
by CarmelB on 04/01/2019Recent service experience was positive. The service advisor was on top of everything and the job was completed quickly, while I waited. I have been a customer at Spirit Ford for 20 years, they take good care of my vehicles and treat me as a… valued customer when it is time to purchase a vehicle.Always a great experience!
by Jim Larcom on 04/01/2019As usual, the results were as expected. Everything was detailed up-front, and there were no surprises. I will always recommend Spirit Ford, as I have been doing since my first encounter with them nearly 20 years ago.Oil change. WITH APPOINTMENT
by Mrs. Ro on 11/24/2018Waiting just over an hour for “The Works Oil Change” with an appointment it’s ridiculous and unacceptable! Brand new truck which we bought there. 4th oil change . Last 3 Oil changes have been like this,that’s unconsiderate and not… very professional!!! Our time ( General public )is precious too .Sales Engineer
by service call on 09/05/2018FORD 350 starter went out on a Friday after hours. The warranty i have covered the tow and service replacement of the starter and labor. Terry the service manager helped me right away they did a great job.Can I give zero stars?
by used2befaster on 01/11/2017The old saying, ""There's a sucker born every minute" holds true with these [non-permissible content removed]. Make absolutely sure your vehicle has every single option you ordered before signing any papers/contract. I was flim flammed by… these [non-permissible content removed], Byers beware.
About our dealership
Hi Tiffany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
by Presley Palmer on 10/01/2024