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Customer Reviews of Graff Chevrolet

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90 reviews
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  • Review

    5 out of 5 starsby Mike Horton on 04/12/2025

    I’ve purchased several vehicles from Graff Durand. I always work with Brad Benn. He always finds the vehicle style I’m looking for.
    • We agree, Brad Benn is awesome! We are so glad to have him as a part of our team. Thank you for the awesome review. We look forward to serving you again in the future.

      by Graff Chevrolet Durand on 04/15/2025

  • New truck

    5 out of 5 starsby Tim Snell on 08/05/2024

    Everybody. Was nice and Helpful.
  • Not close but worth the drive

    5 out of 5 starsby Repeat Customer Tony on 07/26/2024

    Customer is treated with respect and as a valued part of the business.Concerns are listened to and addressed in a timely manner. The location of this dealership is fifty miles away but we'll worth the drive.
  • Service is an understatement!

    5 out of 5 starsby Sheila Summers on 07/03/2024

    I recently had an issue with my truck. I called and talked to Jason Saunders, in sales, and explained my situation. He answered my questions and then Rich, with used vehicles, teamed up with Jason to help me out. They took their time and coordinated with the service dept. to get my truck in and running again! They all went above and beyond!! I just can't say enough how great it is to have a dependable crew to help you out!
  • The best Chevrolet dealership in Michigan, hands down!

    5 out of 5 starsby Justin Dunaskiss on 02/12/2024

    Everyone at this dealership is on their game and puts the customer first. They made the process so easy and painless, I couldn't have asked for more. Do yourself a favor and buy of lease from Graff Chevrolet Durand. Even if you live over 50 miles away like I do and have other closer choices, choose this dealership and they can deliver the vehicle to your home, like they did for me. Also I have to give a special shoot-out to Jason Saunders, Assist Sales Manager. He went above and beyond to assist me and my family. Look him up and give him a ring.
  • Awesome people

    5 out of 5 starsby Katie T on 12/22/2023

    Excellent dealership. Very willing to get vehicle that I wanted
  • Graff's Best!

    5 out of 5 starsby Dave and Gayle on 09/27/2023

    The wife and I couldn't be more satisfied with the help in purchasing a new Colorado from the Graff team. We found our sales representative Jason Boyce to be knowledgeable and informative. We were able to get all our questions taken care of and enjoyed the buying process.
  • Family Oriented Salesman

    5 out of 5 starsby Thomas and Laurie Boucher on 05/27/2023

    They work very hard to satisfy their customers needs.
  • First Rate Chevy Dealership

    5 out of 5 starsby Robb S. on 12/18/2022

    Routine maintenance and accessory install. Always prompt and courteous. The only dealership that I’ll do business with!
  • Awesome!

    5 out of 5 starsby Larry T on 11/08/2022

    Brad Benn goes above and beyond to get you what you want at a fair price.
  • Sales and Bodyshop

    5 out of 5 starsby Dave B. on 09/24/2022

    Personnel there at Hank Graff of Durand always go above and beyond for a comfortable customer experience. The sales team is not at all pushy and is very knowledgeable and forthright.
  • Did not check anything

    2 out of 5 starsby Josh on 07/20/2022

    I was able to get right inside for oil change service and I had to get my wife’s tire repaired from another vehicle. They did not adjust or check my tire pressure (all 4 were low by about 4-5 psi) and did not fill washer fluid or ask if I needed tires rotated or not. Do not like that they just plugged the tire instead of a proper repair
  • Service Review

    5 out of 5 starsby feefs660 on 07/06/2022

    Excellent service every time!!!!
  • Jason B

    5 out of 5 starsby Longtime customer on 07/01/2022

    Sales and service departments are always helpful and professional.
  • Get the best experience with the most experienced dealership

    5 out of 5 starsby Sharon M on 03/18/2022

    Graff Chevrolet is second to none. Their staff is courteous and very knowledgeable. Tee Davis particularly, took away any stress of obtaining my new vehicle. She definitely puts her customer first!
  • Great Service as ALWAYS @ Graff!

    5 out of 5 starsby Paul Beasinger on 03/01/2022

    Tee Davis is the ultimate salesperson! So easy to work with and great to communicate with. That’s why we are return customers again & again! Get your next vehicle from Tee @ Graff Durand.
  • Body work after accident

    5 out of 5 starsby huffyron on 01/13/2022

    Very pleased with the work done and the timely manner it was completed in.
  • buying truck

    5 out of 5 starsby DAVE GREEN on 07/31/2021

    had a good experience buying my new truck salesman is excellent at his job and very knowledgeable at his job
  • Super Sales Team!

    5 out of 5 starsby Julia on 07/13/2021
    updated 07/19/2021

    Steve Brown in Sales at Durand came highly recommended to me by a family member. Steve was very busy with several customers when I arrived after losing my car in an accident. However, he made time to find out what I was looking for and kept me informed each step along the way. I was treated respectfully the entire time. I am grateful for his honesty and his knowledge of cars and financing! Steve gave me a great deal on a used car purchase! The purchasing agent, Josh Salander, was also very knowledgeable and respectful while patiently answering all my questions. I felt like I was in the hands of a dynamic duo. Thank you, gentlemen, for all your help!
  • Thank you For your service

    5 out of 5 starsby Patty Collins on 05/24/2021

    They will work with you to make sure it fits in your budget the payment. they are very courteous and professional and they really do care about their customers . what I like about it is they didn’t force you into anything
  • Happy Camper

    5 out of 5 starsby Happy camper on 05/18/2021

    Brad Benn was very courteous & knowledgeable about the product. He went out of his way to make my buy a pleasant experience

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