Customer Reviews of Genesis Chevrolet
Review type:
Picked up new Lease Vehicle
Picked up new Lease Vehicle
by Honeyb72 on 01/12/2025updated 01/21/2025My lease was up so I traded it in and picked up my new lease. Call Cameron on the phone told him what I was looking for and he found the vehicle for me. Just had to go in and sign paperwork and pick up vehicle and gave them the old vehicle.Service
by TheMrsMo on 01/20/2023Routine oil change and tire rotation. Courteous, quick and trustworthy!2016 Equinox
by Dorothy Harris on 09/13/2021I purchased a 2016 Equinox in March 2019. In January 2021 I had problems with backup camera and took it to Genesis in Eastpoint and they claimed it was repaired. Now I am having the same problem with backup camera making a loud noise while… driving and it will freeze up on me. I have to pull over when I get a chance and cut engine off and restart car. Now Sam Shepherd tells me they will need to keep my car for a week and they have no loaners available. What am I supposed to do for transportation in the mean time? When I first purchased my car I gave them a good rating because of their excellent service. I am so disappointed now because my car has been in the shop so much. Dorothy Harris Detroit, MIMrs. Harris due to the global pandemic there is no new car inventory, therefore there are no new vehicles to put into our loaner car program. As is the case with most every business right now we are doing the best we can with what we have to work with. Thank you for your understanding as we work to get your vehicle repaired.
Would definitely recommend Genesis Chevrolet
by tlvandeputte on 12/03/2020I had a great experience. Cole worked hard at getting me into my vehicle...went over and beyond.CAR OWNER
by CHUCK POPE on 07/10/2019very good, New service rep MARK did a good job.15,000 mile check up
by sharonm428 on 07/10/2019Always the best customer service! Friendly and knowledgeable staff who took great care of my Malibu!!Tanina buyer
by Nina on 01/12/2018updated 01/22/2018Davan Dudley is a great saleman he's very helpful. My husband and I went in today thinking it was the end of te road for us and he showed up and out for us. He made us feel very comfortable and showed it that his job wasn't just a job. He… love with he does and means it. So if you can let him show you what he can do. Ur leave very satisfied I know we did and we will be back for our next car.Genesis Chevrolet.....A. Howley
by T.Reed on 12/29/2017Just recently purchased a vehicle from Genesis Chevrolet and it's the first time i ever felt like i wasn't being swindled.Great service and speed and very helpful.Would definitely go back.Adam Howey
by Karen2017 on 12/08/2017I was Adam first client this is his first car sale he sold me a SUV very professional I enjoy talking with him and I will recommend family members and Friends Karen Streeter
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Blazer
Our family has been in the automotive sales and service business in Macomb County, Michigan for over 40 years. We started out as a small used car dealer in Warren Michigan in 1975.
From those humble beginnings, we have grown to a multi-location dealership group, selling and servicing thousands of vehicles each year. We are hands-on operators; working on-site each day to ensure we are providing an exceptional sales and service experience. Our philosophy for operating a full-service new car dealership is different from the competition. We don’t believe in just talking about customer service, we live and breath customer service; it's our sole purpose for being here.
We promise that you won’t find a stereotypical dealership experience at Genesis Chevrolet. We are honored to represent Chevrolet in Metro Detroit and look forward to meeting you.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Genesis Chevrolet and we hope to see you again.
by Harrick Newman on 01/25/2023