Customer Reviews of Vic Canever Chevrolet
Review type:
Best experience at VIC Canever
by Hojin Lee on 04/11/2025
Perfectly smooth and flawless process overall from searching to purchasing.
It was really hard to find the 2025 Tahoe with all of the features I was looking for, but I found VIC Canever had one on Monday. Michelle got back to me right after… my inquiry, and I was able to receive most of the information I needed over the text (which I liked the best!). Since it was about an hour away from my home, I wanted to make sure everything before I made the trip. Michelle understood this, and she was so supportive without push.
When I visited the dealership on Wednesday, I've only had couple of hours available before I had to leave for my kids school. Rob welcomed me and my wife with great smile:). They made sure to prepare the vehicle for me.
The document process was quick and easy. Rob was so kind and knowledgeable, and he did his best to get me the best trade in value of my vehicle. Since all information was shared in advance, I was able to reduce the processing time a lot. They got me the best APR in this bad time for car loan.
Even the financing team did not push me hard, but provided enough information (I normally feel uncomfortable at this stage of discussion with the financing team after all the work with the sales rep because they usually push additional protection plans after I complete my payment calculation).
From visit to driving my new 2025 Tahoe back only took 3 hours. Record!!
Thank you Rob and Michelle for your supports. I am so glad that I found this vehicle at VIC Canever, and I will for sure come back for my next vehicle.
157 reviews
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Engine Trouble
by benni3658 on 11/05/2014Nobody likes car trouble, but if you do have it I highly recommend Vic Canever. They are professional and courteous. The work was done promptly and I had my car back in a few hours.Vic Canever Service Department ROCKS!
by fromholly on 10/28/2014This was an awesome experience. The service guys are incredible and I can't express my appreciation enough. From the moment I pulled in to have my car checked out, to the communications, to the fun atmosphere... the Service group made my… experience better than I could have expected.service dept
by aimeejoo on 10/05/2014updated 10/19/2014My experience here at Vic Canever has been more than excellent. I have a ridiculously crazy schedule right now and there is lots going on in my life. My service rep was nice enough to make sure he was able to get my car in, taken care of… and called to make sure everything was okay. This dealership is seriously the absolute best around!! I recommend them to everyone I know. I will never go anywhere else!New Equanox my dream car
by 66PaulaG on 10/16/2014Mark our sakesman was fantastic.The sales supetvisor an loan manager were great to deal with.We love our new vehicle.We went to get literature on new cars and bought a new Silverado and a new Equinox.Vic Canever: Larry Lewis purchase
by Howell7 on 10/15/2014Larry was very knowledgable and courteous. He gave us different choices of vehicles and didn't pressure us into a sale or specific options. We had a truly enjoyable experience.recent service on check engine light
by krodrn on 10/07/2014I especially appreciate that they gave me a loner car to drive while they worked on my car. Although the phone system was not operating and I could get no answer in service. The rep. at the dealership said "they changed the phone system and… we arn't getting calls correctly or sometims at all". So I would call the front desk and aske them to pass a message along.I'm Back!
by jjcylk on 09/29/2014Galen is the best sales person I have been dealing with for autos. Although I left & bought a Ford, he was very helpful with this purchase of a Cruze. He was always concerned with my needs and not what was happening in the market. He helped… me understand the Benefit of the Cruze and made it an easy choice to come back to Vic CaneverMy expirance at Vic Canaver Chevrolet
by ajc212 on 09/27/2014Chris was my customer service rep. and made for a very pleasurable expirance at your dealership. This like other experiences went very smooth. I was attended to quickly, written up, imidiatly had a ride set up so that I could get back to my… office, was called a couple hours later, got dropped off at the dealership, my paperwork was ready, I signed, my car was pulled up by the time I walked to the garage door, and that was it. I'm a very busy guy and could not have asked for better service.i am on the road again. the song.
by jandon on 09/05/2014updated 09/26/2014considering how busy they were, they still took the time and the patience to make sure i knew exactly what was going on and how the system worked to satisfy and answer all my questions. all work was done in a timely matter as well. i would… definitely recommend this dealership to others. thanks again.Awesome service
by Tlamming on 09/11/2014updated 09/25/2014Everyone, Dana especially, went out of her way to be as helpful as possible. I never felt pressured into a sale and they helped me get into a car that I was completely happy with. I really appreciate it and will be a return customer.James
by JamesAA146 on 09/10/2014updated 09/25/2014Everyone there did their best to help me get the car I wanted as soon as possible. It was the best car buying experience I could have asked for.Dave and Diana
by DavidandDiana on 09/08/2014updated 09/24/2014Mark was great through the whole process. He explained everything and helped set our phones. We will recommend Vic Canever and Mark to anyone buying a new car.Recall repair - 2012 Malibu
by nej on 09/18/2014Mike in the Service Department was great at making the visit very productive and painless. He is an asset to your team!Done right
by Jinlaw on 09/13/2014I had my oil changed. The people were very professional & it was fast. But the thing I liked the best (something I had complained about in the past that had kept me from coming back) was that when I got in my car & turned it on, the first… thing I saw was that they had reset my oil life monitor & it read 100%. Yeah!Great job done here
by SteveShpakow on 09/07/2014Mike the service writer did a great job. He explained clearly what was to be done. The time it was going to take for the job as well. The waiting area is welcoming and comfortable.Vic C is the Best!
by Marvin454 on 08/23/2014This was again a very pleasurable experience purchasing my new 2014 Chevy truck. In over 40 years of buying new GM vehicles, this dealership stands head and shoulders above all the rest. I will continue to deal ONLY with this dealership for… future GM vehicles.Oil Leak
by donklein09 on 08/20/2014Arrived around 8:00 a.m. for oil leak. Was given courtesy vehicle. Picked up my vehicle when I finished work the same day.Satisfied Again!
by GAPKKP on 08/16/2014Two items needed to be done on the car. A recall was fixed and that was followed by a LOF. All was completed as promised!Warranty repair
by ColAWood on 08/01/2014I was in for a recall notice on my car. It was finished in half the time they quoted & I was treated respectfully.Awesome Salesman
by Jules1990 on 07/10/2014My salesman Dave M has been very attentive during the buying process and even still he is answering questions that I have about the car. I really appreciate his "above and beyond" service.Completely satisfied
by Angi_W on 07/03/2014As prior customers of Lonnie N's we came back to him when it was time to trade in our previous purchase. As always, he did an amazing job staying on top of the details, keeping us informed with where we were in the process. Dealing with Vic… Canever for the first time left me beyond satisfied! When our original intent didn't work out the entire staff went above and beyond talking through a number of options and helping us decide on a vehicle and deal that worked the very best for the goals we came in the dealership with. We are more than sataified with the car, Lonnie N, and the Vic Canever dealership!
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Chevrolet Equinox
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About our dealership
We are a dealership you can trust.
For nearly 50 years, Vic Canever Chevrolet has built a reputation on honesty and integrity when it comes to selling cars and trucks. After all, isn’t that what everyone wants from their automotive dealership?
Trust Our Cars.
With the full power of the award-winning Chevrolet lineup, we know we have the right Chevy vehicle for your lifestyle and budget.
Trust Our People.
We promise to stand by our word, treat you fairly, and partner with you throughout the automotive purchase process to get you the best vehicle for your needs.
Trust Our Prices.
We’ll work with you to ensure that you get every available incentive, rebate, and Chevy bonus that you are eligible for, resulting in the best vehicle price possible.
100% customer satisfaction is our top priority.
BEST PAYMENT. PERIOD.
You’ll find more rebates, cash incentives, or discounted financing are possible at Vic Canever Chevrolet. We work with you!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you so much for your detailed review, Hojin! We're thrilled to hear that your experience purchasing the 2025 Tahoe at Vic Canever Chevrolet Inc was perfectly smooth and flawless. It's great to know that Michelle and Rob made you feel supported and informed throughout the process without any pressure. We truly appreciate your kind words about our team's efforts to get you the best trade-in value and APR. We look forward to welcoming you back for your next vehicle! Enjoy your new Tahoe! Sincerely, Jeff Canever, President, jeffcanever@canever.com
by Vic Canever Chevrolet Inc on 04/15/2025