Customer Reviews of Vic Canever Chevrolet
Review type:
Best experience at VIC Canever
Best experience at VIC Canever
by Hojin Lee on 04/11/2025Perfectly smooth and flawless process overall from searching to purchasing. It was really hard to find the 2025 Tahoe with all of the features I was looking for, but I found VIC Canever had one on Monday. Michelle got back to me right after… my inquiry, and I was able to receive most of the information I needed over the text (which I liked the best!). Since it was about an hour away from my home, I wanted to make sure everything before I made the trip. Michelle understood this, and she was so supportive without push. When I visited the dealership on Wednesday, I've only had couple of hours available before I had to leave for my kids school. Rob welcomed me and my wife with great smile:). They made sure to prepare the vehicle for me. The document process was quick and easy. Rob was so kind and knowledgeable, and he did his best to get me the best trade in value of my vehicle. Since all information was shared in advance, I was able to reduce the processing time a lot. They got me the best APR in this bad time for car loan. Even the financing team did not push me hard, but provided enough information (I normally feel uncomfortable at this stage of discussion with the financing team after all the work with the sales rep because they usually push additional protection plans after I complete my payment calculation). From visit to driving my new 2025 Tahoe back only took 3 hours. Record!! Thank you Rob and Michelle for your supports. I am so glad that I found this vehicle at VIC Canever, and I will for sure come back for my next vehicle.Thank you so much for your detailed review, Hojin! We're thrilled to hear that your experience purchasing the 2025 Tahoe at Vic Canever Chevrolet Inc was perfectly smooth and flawless. It's great to know that Michelle and Rob made you feel supported and informed throughout the process without any pressure. We truly appreciate your kind words about our team's efforts to get you the best trade-in value and APR. We look forward to welcoming you back for your next vehicle! Enjoy your new Tahoe! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Front end alignment, 2013 Sierra 1500
by ScottW30 on 01/27/2025updated 02/03/2025Service writer was very friendly and knowledgeable. Knowledge was key to understanding what was trying to be accomplished. Service Technician was awesome. Knew what he was doing and knocked it out quickly and accurately. Cost, not… everyone’s favorite part, but within reason. Timing, had open appointments within a few days of checking online or over the phone. Where as another local dealer was scheduled out 1.5weeks out.Thank you for your wonderful review, Scott! We're thrilled to hear about your positive experience at Vic Canever Chevrolet Inc. It's great to know that our service writer and technician provided you with friendly and knowledgeable assistance, and that we could accommodate your service needs in a timely manner. We appreciate your feedback on the cost and look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Chevy Trax
by chunault on 06/13/2024What a great experience!!! so helpful and the crew at Vic Canever were great. So friendly.Thank you for the 5-star review! I appreciate your kind words about your experience at Vic Canever Chevrolet Inc. Our team is thrilled to hear that you found us helpful and friendly. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com
Returning customers
by Stephanie on 01/26/2024Rob Daliege was very friendly and helpful. He was able to get us in the perfect vehicle for our needs.Congratulations on your new purchase, Stephanie! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Rob was able to help find the perfect vehicle for you. I would love to work with you again. Sincerely, Jeff Canever, President, jeffcanever@canever.com
Great buy
by pang3409 on 04/05/2017updated 04/19/2017The sales person Mike Fox had insight into what I wanted and needed. In fact we made the deal over the phone.The paper work was ready when I came in, everything went smooth the way it should be.On my way in time...
by henksailor on 04/06/2017updated 04/19/2017Although I got in before my service rep was in for the day, Patrick stepped in to make sure I didn't have to wait to get my rental for the day. He ran with it and got Brandi involved. Together, they had me in a rental car in a few minutes,… so I would be on time for work.Great Service
by Jadeebla on 04/14/2017Service was Great, Employees were very Friendly, Dealership waiting area was clean and comfortable. And they washed my vehicle. I will come back for service.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. See you! Sincerely, Matt Stevens - General Manager, matts@canever.com
Recall # 3!
by nej on 04/13/2017The entire dealership is customer friendly. They handle all aspects of the buying and servicing experience in a professional, yet comfortable way.Hello, I sincerely thank you for going out of your way to write this review about Vic Canever Chevrolet. We try to create a professional and comfortable experience for each and every customer. If you have any further needs, please come back to see us. Sincerely, Matt Stevens - General Manager, matts@canever.com
Interval service
by hoffmike on 04/12/2017I came for a regular service - oil, filters, etc. and it was done quickly and pleasantly. Service personnel were pleasantly welcoming. And the coffee was good.Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Matt Stevens - General Manager, matts@canever.com
Vic Canever Rocks
by EquinoxNana on 04/10/2017Salesperson helped me set up my Onstar and other features. Vehicle was ready when promised. Every time I shop here I get the best of sales and service.We make it a goal of ours to show you all the options and features your vehicle has to offer so that you are completely comfortable with your purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to the team and all of us hope to see you again. Sincerely, Matt Stevens - General Manager, matts@canever.com
2016 Malibu
by garyd_kathleen on 02/16/2017Vic Canever Chevrolet managers, sales and service are great people, they have gone above and beyond to help us with our 2016 Malibu that issues from day one. Backed us from the start with General Motors to resolve issues and of yesterday… put us in a different vehicle per GM, wouldn't go anywhere else. Matt, Duane, Mike and are awesome to deal with..would recommend wholeheartedly..Thanks guys, Gary Fischer/Kathleen StevensonProven to be an amazing dealer...AGAIN!!!
by Blackout_WT on 11/18/2016An absolutely fantastic experience! Chris B. was amazingly helpful in securing the deal! Rob from sales and Mark from finance were very efficient and a pleasure to talk with! Cote the porter helped to gather my trade vehicles and was also… very pleasant and helpful! THANK YOU. THANK YOU. THANK YOU!!! I will continue to be a loyal Vic Canever customerVic Canever Chevy is the way to go!
by KMH1086 on 02/26/2016updated 03/08/2016Chris and Lonnie went above and beyond to get me into the car I wanted. They made me feel welcome and comfortable. I wasn't pressured into anything whatsoever!No waiting for a brand new loaner
by zorromurray on 02/29/2016When I brought my Equinox in for a checkup, they found that it needed a major repair requiring a stay of several days. I was pleasantly surprised that within minutes I was given a brand new traverse for a loaner car. My car was repaired… ahead of the promised time, all washed and ready to go.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Matt Stevens - General Manager, matts@canever.com
EQUINOX 2016
by LisaMarie30 on 02/08/2016updated 02/26/2016Lou did a great job and was very patient and helpful to me through the whole process, even though I was changing my mind several times. Everyone I encountered was very professional, courteous and personable. Great experience. Will… definitely come back.All new 2016 Chevy Malibu
by leslie_mun on 02/08/2016updated 02/26/2016Professional, respectful, couteous, quick,organized, Everything about our Salesman Lou and the dealership was the by far best in the entire state. AWESOME 100 star staus. Maybe they should train all other dealerships.My Malibu is like new again.
by bradtheone on 02/12/2016Although it's a few years old, it's like new again (after the dings in the body were repaired/or panels replaced) due to slight dents, dings, etc. They do excellent work.Vic Canever experience.
by Harrymcgee on 12/20/2015updated 01/08/2016Great job getting our vehicle in and out ,in a timely matter. Never had a dealership actually wash my car for me, didn't expect that.Great service at Vic!
by Brett633 on 12/14/2015updated 01/07/2016The truck was towed in due to a faulty starter motor and the crew at the dealership shuttled me back home and before the day's end completed the repair of the truck as I desperately needed it.Cruze Oil Change
by bz8xvf00 on 01/04/2016Service and timing were execellent. Only issue i had was with the wifi in the waiting area, i could not get either my phone or my tablet to connect while i was waiting. Fortunately the wait was short.Equinox lease
by GaryinFenton on 12/22/2015Buying a car could not be any easier. Tony provided us with excellent service. Never expected to walk out with a car within four hours. Thanks again Tony.
Chevrolet Equinox
Chevrolet Trailblazer
Chevrolet Equinox EV
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For nearly 50 years, Vic Canever Chevrolet has built a reputation on honesty and integrity when it comes to selling cars and trucks. After all, isn’t that what everyone wants from their automotive dealership?
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We promise to stand by our word, treat you fairly, and partner with you throughout the automotive purchase process to get you the best vehicle for your needs.
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We’ll work with you to ensure that you get every available incentive, rebate, and Chevy bonus that you are eligible for, resulting in the best vehicle price possible.
100% customer satisfaction is our top priority.
BEST PAYMENT. PERIOD.
You’ll find more rebates, cash incentives, or discounted financing are possible at Vic Canever Chevrolet. We work with you!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you so much for your detailed review, Hojin! We're thrilled to hear that your experience purchasing the 2025 Tahoe at Vic Canever Chevrolet Inc was perfectly smooth and flawless. It's great to know that Michelle and Rob made you feel supported and informed throughout the process without any pressure. We truly appreciate your kind words about our team's efforts to get you the best trade-in value and APR. We look forward to welcoming you back for your next vehicle! Enjoy your new Tahoe! Sincerely, Jeff Canever, President, jeffcanever@canever.com
by Vic Canever Chevrolet Inc on 04/15/2025