Crest Ford Flat Rock
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Customer Reviews of Crest Ford Flat Rock
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Daniel Koluder at Crest Ford Flat Rock will help you get what you need!!
by cruisingmama on 11/22/2024
He was very helpful and attentive to what I was looking for. Not only that, but, he was very quick to respond to my texts and calls. I contacted him on a Friday and I was signing paperwork and getting my keys the following Monday!!! Now… that IS service at the next level!!
80 reviews
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Great Service
by kwoods06 on 04/27/2016My vehicle was in and out in no time. Great service department.Great experience
by LorieAnn on 04/22/2016From walking into the showroom, reviewing pricing, test driving, final details of the transaction and leaving with a new 2016 Ford Escape - it was a wonderful experience.The dealer was very nice
by LynnRenee88 on 04/22/2016Great customer service and very clean atmosphere. I tell family and friends about the Flatrock Crest ford all the time.Crest service
by Mabacon07 on 04/04/2016updated 04/20/2016Everyone from the service dept to the cashier were very helpful and friendly.Mediocre experience
by Tobuyaford on 04/17/2016I am contemplating buying a new vehicle and honestly have never been overly satisfied at Crest Ford service department. I think customers should be greeted upon arriving at the Service Department-Hello. Do you have an appointment? etc… (basic things). My vehicle is very noisy-it didn't used to be like that but "everything is ok. Sometimes these cars are noisy" is what I was told. If that's the case, do I REALLY want to go buy another Ford???? I was told there was no leak in the muffler/resonator (which my boyfriend had already told me) and from there that it was just the vehicles get noisy. My Escape is 5 years old. I don't think it should be noisy with no explanation at this point. (NOTE: I had an issue where I kept having low tire pressure and took it in a few times before miraculously a nail was found in that tire-go figure). The staff in the office off of the waiting area were on personal phone calls. I really don't want to hear their conversations. The mileage was wrong on my paperwork and on my oil change sticker. Initially the amount I owed was wrong so pointed that out and it got corrected. Mike apologized but it just makes me wonder what else was missed/wrong. Feel like that was it for this experience. I have the name of a salesperson at Bill Brown and someone from Gorno has contacted me (based on me requesting info online) so in purchasing a new vehicle, I am looking at driving much further because of my experience at Crest (which is about a mile from my house). When I go to these other dealerships, I'll be talking to people waiting in their Service Dept waiting room.Worth the drive to buy from Crest Ford
by edensj4 on 04/04/2016Such a wonderful experience! I have not purchased a car since 2010 and have not had a car payment in 2 years. Crest Ford made this transition a success! Not only did I get into a GREAT car, but the pricing was exactly what I was looking… for. We live an hour away from Crest Ford, but wouldn't purchase from any other dealership. Totally worth the drive!clean work area
by fisder324 on 03/25/2016updated 04/04/2016Service is very good jim is very helpful and easy to work withGreat experience
by jcarr56506 on 04/01/2016Everything went according to schedule and had no issues at all. I have all of my vehicles serviced hereNew 2016 F-150 truck leased
by Hobie2016 on 03/31/2016Chris Merriman is my salesman and he is EXCELLENT hands down and he always goes the extra mile to take care of my wants when it comes to picking a new vehicle.Nice staff
by FordFam8135 on 02/23/2016updated 03/07/2016Oil change - gave me the works. Changed a tail light. Washed my car without me asking. Wish it would have taken less than an hour to do everything, but staff was friendly.Great service
by 68martin on 02/07/2016updated 02/26/2016They are very friendly. Plus very helpful. Very satisfied with the service.Great Service
by cczinski on 02/25/2016I got "The Works" done on my truck, which didn't take very long at all. The customer service person was great to talk and helpful with making sure my owners advantage was applied to the bill and went through all things were checked on my… truck.good service for the price
by fusionman on 02/10/2016I, just like this dealership for ford products and service, they are friendly and accommodating to the customer for service and I, do recommend them highly.Great dealership !!!!!!!!
by Silent_p on 02/05/2016I picked up my 2016 f150 and love it. The salesman was wonderful he showed me everything on the truck. Everyone that I talked at the dealership was very nice.would recommen crest ford to all my friends and family.great dealership
by moakley02 on 02/04/2016Excellent job all the way around 2013 ford f150.....no complaintsNever any complaints
by Firefightertim on 01/29/2016As always great service on my 2013 f150 service always very curious. I was able to use one of your rentals with no problems.Great service
by Abd01abd on 01/28/2016Wonderful service turned lease in early for 2016 explorer sport couldn't be happier. Jim gose was wonderful helped with everything I needed in my visit to crest ford will continue to use your your services thank youhappy 5 time customer
by DTIjohn on 12/23/2015updated 01/12/2016From Super salesman Christopher Merriman to Financial coordination and previous service requirements. this 5 time customer continues recommend and use the dealership...service: brake repair
by Comcast9886 on 01/07/2016The service at Crest Ford was outstanding. I was completely satisfied.F 150
by Jsimons228 on 12/07/2015updated 12/16/2015I bought my F 150 from you guys and it was a good deal and its an awesome truck. The service has been awesome there they've been very helpful and I really like going to your dealershipVery Happy
by Reevers on 12/10/2015Everyone is always friendly, service my vehicle in a timely manner, great little rewards for discounts, & they always wash my car.
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