Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
Great experience with Fox
by Michael on 09/28/2023Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox rocks!
by Frank on 09/23/2023Scott in service was extremely helpful.Frank, it’s great to know that Scott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Amazing Service - Would Recommend!
by JustAGuy on 09/15/2023Very easy to drop off car for service. Everyone made sure all questions were answered and the process was seamless.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
A team that I can trust! Thank you!
by Dominique on 09/15/2023John in the service department is always great to work with. He shows concern, and is very helpful and honest. I know that when I bring my vehicle in for any service or repairs that he and Bryan will take care of it. They made me proud to… drive a Ford. Now in my hunt to find a newer Vehicle I am only interested in a Ford because I know when it needs a service, I have a service provider I can count on. Thank you John and Bryan for all of your knowledge, help, and kindness!Dominique, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Steve Winters, GM, swinters@foxmotors.com
C. Smith Expedition
by Cory on 09/08/2023John and Dennis did a great job communicating what was happening and what they planned to do with the vehicle.Thank you for this amazing review, Cory, and for your shout-outs to both John and Dennis! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Excellent Customer Car
by JudyC on 09/08/2023What's not to like? Both the staff and service at Fox Mazda is exceptional. I felt very welcome and taken care of.Thank you for reaching out, Judy! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Another great visit
by Richard on 09/08/2023Get in & get out in a short time with your car serviced & checked out. Coffee is great.Richard, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Amazing
by GM on 09/08/2023The communication - totally amazing.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Mike is AMAZING! Dilan was a great sales manager:)
by Elizabeth on 08/30/2023I really liked that you guys got straight to the point with pricing and didn’t try and hide any hidden fees. I appreciated giving the total with no add one and waited to talk about the warranties after papers were signed to give the buyer… an option rather than negotiating the price. It was a very simple and fast process which was much appreciated! I also really enjoyed the high amount of communication. It made my life easier hearing back updates rather than me trying to reach out.Elizabeth, Fox Ford Mazda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Efficient and Helpful
by Helen on 08/29/2023As always they were efficient and explained everything clearly. The folks at Fox Ford are always pleasant and never act like they’re doing you a favor to wait on you -unlike so many businesses nowadays. This is one of the many reasons I’ve… been a repeat customer since 1997.Helen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Scott is awesome
by Ryan on 08/26/2023Fast service and great communicationThank you for this amazing review, Ryan! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Extremely satisfied
by Jeff on 08/20/2023Everything! The service advisor was friendly and courteous. The mechanics were friendly and very thorough.We appreciate you for letting others know about your experience, Jeff! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Efficient and Communicative
by April on 08/11/2023It was fast and easy. The staff were communicative and friendly.We appreciate you for letting others know about your experience, April! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Quick and Excellant Service
by TommyW on 08/10/2023Service on my 2016 Fusion has always been with Fox. Top notch outfit to deal with. Every Fox emplyee, and I mean EVERY Fox emplyee, I talked with was very poiite, courteous and professional. Now I have to come up with a plan on how I… can swing getting one of those new Mustangs.Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Mazda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Meets and exceeds expectations
by Carl on 08/02/2023Consistent friendly and great service.We appreciate you for letting others know about your experience, Carl! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
First oil change
by Timothy on 07/21/2023Easy and friendlyThank you for this amazing review, Timothy! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
TX Bound JGC
by Mark on 07/15/2023Prompt response to my initial inquiry, very supportive through the vehicle evaluation and closing processes. Sales person Goose Gosselin was very helpful.Thank you so much for leaving this awesome review of our dealership, Mark. Goose truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Mazda CX-50.
by Ali on 07/14/2023The team was very friendly and professional. they were on top during the communication and the sale process. Mike was exceptionalAli, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Mazda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Service Review
by Owen on 07/13/2023I liked that the service representative did everything he could to make my experience great!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Car Service
by Cheri on 07/12/2023The service manager was outstanding. He went above and beyond my expectations. There was a car in the bay when I arrived so I went in to ask if I should leave the car there or wait until the other car was pulled up. He said it was too hot… for me to wait outside. So he took my key and said he would take care of it. He came over and sat with me to have me sign the estimate cost paperwork. Then he asked if I would like him to get me water or coffee. When the service was completed, he walked me to my car and opened the door for me. He also explained the checks they had done on my car. I could go on, but I think you get the idea. Super impressed!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great customer service!
by Jamie on 07/12/2023Kevin was very nice and informative, and I enjoy your waiting area and the electronic correspondence with of what’s happening with my vehicle and being able to choose the services from my phone.It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Mazda, we value our customers and we look forward to seeing you on your next visit. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Ford Edge
Ford Explorer
Nissan ARIYA
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023