Tony Betten and Sons Ford
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Customer Reviews of Tony Betten and Sons Ford
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Betten and sons. Tyler palmer
by Ryanreview on 12/05/2024
updated 12/13/2024
Another smooth transaction with Tyler at Betten ford. Made the lease process seamless
33 reviews
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Experience
by Tlchristian on 12/14/2016updated 12/29/2016Tyler Palmer was very helpful. He explained all our options on buying or leasing. We did not feel pressured in either option. Tyler was also very attentive to my son, Andrew. He did a walk through of the vehicle with him and helped him… set up his phone using the blue tooth. We will be recommending Tyler to our friends and family.Thank you Elvir
by Alanfocus on 11/24/2016updated 12/05/2016While my son was driving home from college Monday night, he said it felt like the accelerator was sticking. I brought it in without an appointment and Elvir worked us in which I GREATLY appreciated. The tech cleaned the throttle plates and… checked the car over and it appears to have fixed the problem. Thanks to Elvir for GREAT customer service!Better ford
by Travelinds on 11/22/2016Paris , my sales person,was excellent all through the processThis dealership was clean and inviting.
by dualcams34 on 08/31/2016updated 09/12/2016Jim did a great job selling me this car. I was very impressed with his knowledge of the product and how to handle people. Thanks !oil change
by zebragirl on 06/20/2016updated 07/07/2016I had an oil change. Both of the service people were very nice.Truly a "family" atmosphere
by Ckrey1953 on 06/20/2016updated 07/04/2016Everybody that I see and talk to are very interested in me and any concerns or questions I might have. Your service write u team are second to none, your parts Dept. people are excellent, and your mechanics, if they can hold a candle to Don… Leigh then you guys do have the areas best mechanics ! Thanks for everything you have done for me and let your employees know that if you wouldOil Change
by Kristine54 on 07/01/2016I had an oil change done at the quick change. The mechanics let me know I was low on washer fluid and filled that for me. I also told them of some funny noises I was hearing from underneath and they checked that for me. They were not able… to find anything wrong so I think I will need to have it checked out on a regular service visit.Excellent Service
by fordfriend55 on 06/23/2016Every time I have gone to the Quick Service at Betten Ford, the staff has been friendly, knowledgeable and helpful. I appreciate that one of the staff comes to the car window to ask me what I need done. The staff checks the tires and the… filters without me having to ask.Great service
by Jkagrmi on 06/17/2016The owners manual clearly states to only get oil changes when prompted yet I was told 2 times to make sure I come back in 5,000 to 6,000 miles. Other than having to wait a long time because it was very busy, my experience was great.Best Dealership on the planet
by TheresaW17 on 05/29/2016Jim King helped us find the perfect Flex. The vehicle is perfect for our needs. Seats seven and is the best riding Ford I have owned.Great Service
by Glenn5920 on 05/20/2016Service department does good work. Kris Johnson is outstanding and always goes over the top for his customers!Not the place to buy a used car
by vangessg on 07/19/2014I recently went into Tony Betten Ford looking for a used Ford Escape. I first worked with Dave H who treated me with respect and did very well with contacting me and talking to me respectfully (He is the only reason for 2 stars instead of… 1). On my second trip to the dealership I brought my wife with me and we met with the manager because Mr. H was out-of-town. I am a teacher in my mid-20's and was a serious buyer for the used 2011 Ford Escape. The manager treated me quite poorly, calling me "son" and pushing me into leasing a new vehicle even though I was adamant I wasn't interested in leasing. This interaction not only made me seek out other dealerships, but other vehicles as well. I would not recommend this dealership, especially for buyers of used cars. I ended up buying a 2011 GMC Terrain, (much better gas mileage/ space/ safety) from Fox Buick GMC on Alpine Ave. Additionally I got $1700 more for my trade and they included certification of the vehicle, and 2 yrs worth of oil changes and tire rotations. Obviously, much better service. With many people looking at used cars now, I would advise getting much better service at a different dealership for your used vehicle purchase.
About our dealership
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Heath Knoll on 12/14/2024