Voice Motor Sales
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Customer Reviews of Voice Motor Sales
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10 sales reviews
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Great experience
by macnag on 02/15/2017I was able to do much of the purchase over the phone and email. Made things quicker and smoother at dealer. Salesman Mitch was always available, friendly and professional. Jim handled the final paperwork quickly and efficiently. I was in… and out in about 30 minutes. I wish I lived closer for service.New Silverado
by surefin on 10/28/2015updated 11/11/2015Mitch Voice worked with me and listened to what I wanted to accomplish in order to obtain my new Silverado. He did a good job and accomplished what I wanted to make it happen.In Love
by yrosales on 07/25/2015I was referred to Voice Motors but I did not expect the amazing service I received Mitch was amazing with his great customer service I am in love with my new 2015 Chevy Cruze I walked in looking for a used car and I drove off with a 2015… customer service is excellent and I am very happy....I cannot Thank you enough. ...Sales and finance
by Kevin_Rogols on 04/17/2015Very professional sales staff, and knowledgeable. The finance area was very thorough thru the process as well. Hands down best deal around on a new vehicle purchase (believe me I ask a few other local guys - they couldn't even come… close). Voice Motors all day every day!!!Great People
by soroburg on 01/09/2015The staff were wonderful to work with. He answered all of my questions and made arrangements to pick up after hours. I will recommend you to everyone.great deals and great service
by david3239 on 01/07/2015Great Deal! My Salesperson did a great job also. Would recommend and come back again.Truck Purchase
by marian8 on 09/03/2014I drove all the way from Canfield, OH. Was a bit skeptical at first of having to drive over 7 hours, but had a GREAT experience. Completely satisfied. There were no surprises with the purchase. My sales guy was completely honest, and… everything lined up just as we had hoped for. They even went above and beyond our expectations. A+++ all the wayyyyyy!! Thanks Voice Motors.Failed to do pre-purchase inspection on(by) day of sale
by braveshopper on 11/24/2008I purchased a vehicle 12/07 from this dealer based on price and willingness to work with an upfitter, what happened on the day of delivery was almost unbelievable. After e-mail and phone negotiations, I travelled 400 miles to meet a dealer… representative who delivered the vehicle to me and who took the funds. The dealer principal was my sales representative. The dealership subsequently sent me out on the road in a un-inspected vehicle in a lake effect snow storm on a Friday night. This was the day of delivery and the day of the transaction. By definition this was not a service issue, but a sales issue. They sold an un-inspected vehicle. It wasn't until I was on the road, that I realized that the dealership never did a pre-purchase inspection. The vehicle was delivered without a headlight inspection (one was out) the other was mal-aligned, wheels unbalanced, a door out of alignment with snow coming inside, leaking cab lights, a horrible vibration, steering wheel out of alignment, bad fish eye repairs, defective tires (per the tire store), rust on the chassis, and 15 month old oil. The dealership took the pre purchase inspection money from GM and never did the inspection. Once home, they had me pay out of pocket to have delivery issues repaired locally on the promise of reimbursing me. They have been given multiple opportunities to pay for the work that they authorized. They have failed to honor their word and will not remedy the issues. The dealer local to my home will not work on it anymore because they did not receive the pre-delivery funds and feel abused. I have 4000 miles on the vehicle and most of those have been for servicing. I have spent nearly $1000 on travel, fuel, alignments, balancing, tire exchanges and only asked the dealer to pay for $110 of that...which he agreed to do at the onset. The dealer principal will not honor his word now, nor solve the remaining delivery problems. The only positive communication after the sale was when he offered to meet me 400 miles away from my home to change the oil...I did not. I did not feel I could trust them after my acts of good faith were not recognized.What a JOKE!!!
by hotmessmama on 08/02/2013updated 04/25/2025This place is a JOKE! I went through the "Click and Buy" process on the website to complete most of the purchase process online, saving time in the dealership. I even picked out matching floor mats, I spent over an hour filling everything… out and the system had me set up an appointment time for the next day to bring in my trade and take delivery. Well, guess what, the car I had completed most the sales process for was not even there! It was gone, sold. When we called to ask about it they said it had been sold already, apparently before I "bought" it online! No phone call, no email.... nothing. Just an appointment time to pick up a car that was not even for sale anymore. They said they took it down on the sites when they sold it, guess what, several days later it was for sale on many auto sales sites, including their own! TOTAL rude [non-permissible content removed] if you ask me. I would NEVER go there, ever, most of the cars are crap anyway, save your time!!!!DON'T EVEN WASTE YOUR TIME HERE!!
by melanie49431 on 04/17/2013updated 04/25/2025DON'T EVEN WASTE YOUR TIME HERE!!! The only thing WORSE than Voice Motors broke-down vehicles is their TERRIBLE customer service! This "dealership" is the reason so many used car lots get a BAD NAME! Try Bill Marsh of Traverse City or… Watson's of Manistee for quality used vehicles and true customer service. Stay away from Voice Motors of Kalkaska!!
Chevrolet Silverado 1500
Chevrolet Equinox
GMC Sierra 1500
Chevrolet Silverado 1500 Limited
About our dealership
Thank you and congratulations on your purchase! I am happy to hear that Jim and Mitch were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Ryan Voice, General Manager, (231) 258-9178, rvoice@voicemotors.com
by dealerreply on 02/17/2017