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Customer Reviews of Bill Brown Ford

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124 reviews
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  • Great Dealership!

    5 out of 5 starsby No Stress on 06/08/2024

    Positive experience at Bill Brown Ford. We managed a trade-in of our used vehicle and the purchase of our new vehicle in an afternoon. We love our 2024 Edge. Great staff. Friendly & knowledgable.
  • Bronco Purchase

    5 out of 5 starsby Mustang girl on 05/11/2024

    Had a great first time buy at Bill Brown Ford. Marty Pearson was very informative and helpful in helping me place an order for a Bronco. At the time of delivery, Marty took the time to explain and show me how all the features of the Bronco… work. I highly recommend buying a vehicle from Bill Brown Ford.
  • Great Buying Experience

    5 out of 5 starsby R. Jones on 04/11/2024

    Bill Brown Ford is the gold standard other dealers should aspire to be. A totally professional buying experience, including a fair trade in valuation, impeccably prepped new car, excellent sales representative, etc. A very impressive… operation.
  • 2020 Edge Platinum

    5 out of 5 starsby ChetterB on 03/24/2024

    Looked at car online, got a message from Ron Nowicki next day. Set up day and time to physically look at car and test drive. Bought it the next day. Very ha]y with our purchase and Ron the salesman.
  • Owner of ford 2024 Bronoco

    5 out of 5 starsby happyjack on 03/14/2024

    It was a great experience at Bill Brown ford,Melissa Leleatch is a super person to work with in the sales department. No pressure just a nice experience.
  • Great buying experence!

    5 out of 5 starsby Larry D on 10/12/2023

    I love my new Ford Maverick. My salesman Chris Baxter was one of the best I have worked with in 30 plus year of buying cars. He was very helpful when we ran into some issues on my end of the transaction. I will drive the 70 miles to bring… my business back to him and Bill Brown Ford!
  • 2019 Ford Eacape

    5 out of 5 starsby C.Fox89 on 10/10/2023

    I started out with a sales representative at the Bill Brown Ford New car lot and he was able to send me to a great used car representative. I ended up buying a used, 2019 Ford Escape through Chuck Fay at Bill Brown. He was very patient and… answered any questions I had. I’m very pleased with this purchase!
  • New car purchased

    2 out of 5 starsby Littlebunny on 09/15/2023

    Still trying to talk to my salesman or even the dearlership manager. neither. One will return a call.
  • The BEST Dealership and Salesman

    5 out of 5 starsby Smitty! on 08/25/2023

    Scott Daugherty at Bill Brown is by far, the best salesman I have ever worked with. He is patient, honest, listens to your needs and keeps in touch when needed!
  • Lease renewal

    5 out of 5 starsby colleyle on 08/03/2023

    Seamless experience! Quick, accurate and found the best monthly payment with current promotions!
  • Great dealer!

    5 out of 5 starsby Donjuan on 03/07/2023

    Enjoyed the quality of service provided by my dealer, Levell Baldridge and the crew at Bill Brown Ford
  • Great experience

    5 out of 5 starsby Dbenney on 09/01/2022

    Very low pressure experience. This was easily the best new car buying experiences I've had. I like that fact that I dealt with my salesman for the entire process and wasn't handed off to a "f&I" guy in the back. I would definitely buy… from them again and wouldn't hesitate to recommend them to friends and family in the market for a new vehicle!
  • 2022 Ford Expedition from Bill Brown

    5 out of 5 starsby 22Expedition on 07/12/2022

    Bill Brown is a very honest dealer. They did not charge me a markup when most other dealers where doing that around town due to the pandemic. The Expedition was delayed for many months due to the chip shortage, but the salesman Rick… Williams was excellent at communicating. He explained why I was waiting, and any options I had to move forward. I stuck with the Expedition and love it. Was a great experience signing the papers too, didn't take too long like other dealers I have been to.
  • Finance

    5 out of 5 starsby Dawn S. on 02/24/2022

    From start to finish Jim Stevens finalized my deal effortlessly. Thanks so much!!!
  • Excellent service as alwyas

    5 out of 5 starsby dfrost128 on 10/04/2017

    Joe Schutte was the best. He helped me take my car seat out of my escape and install it in my rental vehicle for the day.
  • Response to Survey

    5 out of 5 starsby Quasita7 on 09/11/2017
    updated 09/25/2017

    ! just love the guys at the service desk! They are mindful and ever so pleasant!
  • focus body shop repair

    5 out of 5 starsby figner1 on 09/01/2017
    updated 09/14/2017

    They did a fine job at the body shop repairing my Focus!
  • Great place

    4 out of 5 starsby Vgiarre on 08/30/2017
    updated 09/08/2017

    My experience was great and I got an amazing deal on my tires. The only downside was I asked for my front tires because I wanted to keep them as spares and I did not receive them.
  • Mr

    5 out of 5 starsby tjuncaj on 08/22/2017
    updated 09/08/2017

    Very happy with the service treatment and timely repair. Thank you
  • Quick change experience

    5 out of 5 starsby Dbammerman on 07/31/2017

    Bill Brown was helpful and quick. I would recommend them for an oil change to anyone.
  • 2016 Ford SHO

    5 out of 5 starsby goodie68 on 07/28/2017

    Alex went above and beyond to ensure my defective tire was repaired correctly

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